NRS 3016 Communication Practice
Questions With Complete Solutions
While the nurse and client are in a therapy session, the nurse says to the
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client, "You become very anxious when we start talking about your
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drinking." Which technique is the nurse using? | | | | | |
a. Confronting behavior
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b. Making an observation
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c. Translating into feelings
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d. Verbalizing the implied
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b
The nurse is caring for a client with cellulitis. The client responds, "I feel
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kind of 'blah'," after the nurse asks "How do you feel" After the client's
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reply, the nurse states, "Can you tell me what 'blah' feels like?" The
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client responds "I don't have any energy, and I don't feel like doing
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anything." Using therapeutic communication, how should the nurse
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respond?
a. "Why don't you call a friend in to watch TV with you?"
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b. "Lets talk about infections, and how they heal."
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c. "Why don't you just rest in bed?
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d. "Oh, it is just the infection; in a day or so you'll feel better."
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b
,The nurse is sitting down with a client to begin a conversation. Which
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position will the nurse take to convey acceptance of the client?
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a. Sitting upright facing the client with both feet on the floor
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b. Leaning back in the chair next to the client with legs crossed at the
| | | | | | | | | | | | | | |
knees
c. Leaning forward with arms on the table sitting directly across from
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the client |
d. Turned slightly to the side of the client with arms folded across the
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chest
a
During a therapeutic communication session, the nurse tells the client
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of a past experience. Which statement best reflects the nurse's use self-
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disclosure?
a. Self-disclosure on the nurse's part should benefit the client.
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b. Self-disclosure should be used with all clients to some degree.
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c. The more the nurse discloses, the more the client will disclose.
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d. It forms the solid foundation for effective communication.
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a
A client remarks, "You know, it's the same thing every time." Which is
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the most therapeutic response by the nurse?
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a. "It's the same thing every time?"
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b. "I understand what you mean."
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c. "I'm sure everyone is doing their best."
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d. "I'm not sure what you mean. Please explain."
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, d
Which would not be considered a goal of therapeutic communication?
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a. Active listening
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b. Self-exploration of feelings by the nurse
| | | | | |
c. Guiding the client in problem solving
| | | | | |
d. Establishing rapport
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b
A psychiatric-mental health nurse is completing a self-reflection with the
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goal of "know thyself" in order to care for their clients better. What is a
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question that the nurse can reflect on that encourages self-reflection?
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a. How do you feel about working long shifts
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b. How do you get along with your colleagues?
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c. What careers did you do before becoming a nurse?
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d. What significant traumatic life events have you experienced?
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d
The graduate nurse is working in mental health and is learning about
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the use of touch with clients that have psychiatric disorders. The
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seasoned mental health care nurse differentiates information about this
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part of therapeutic communication by stating which information?
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a. "Touch carries different meanings for different individuals."
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b. "Touch is used to express interest and warmth."
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c. "Touch is used in situations in which the client is unstable."
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Questions With Complete Solutions
While the nurse and client are in a therapy session, the nurse says to the
| | | | | | | | | | | | | |
client, "You become very anxious when we start talking about your
| | | | | | | | | | | |
drinking." Which technique is the nurse using? | | | | | |
a. Confronting behavior
| |
b. Making an observation
| | |
c. Translating into feelings
| | |
d. Verbalizing the implied
| | |
b
The nurse is caring for a client with cellulitis. The client responds, "I feel
| | | | | | | | | | | | | |
kind of 'blah'," after the nurse asks "How do you feel" After the client's
| | | | | | | | | | | | | |
reply, the nurse states, "Can you tell me what 'blah' feels like?" The
| | | | | | | | | | | | |
client responds "I don't have any energy, and I don't feel like doing
| | | | | | | | | | | | |
anything." Using therapeutic communication, how should the nurse
| | | | | | | |
respond?
a. "Why don't you call a friend in to watch TV with you?"
| | | | | | | | | | | |
b. "Lets talk about infections, and how they heal."
| | | | | | | |
c. "Why don't you just rest in bed?
| | | | | | |
d. "Oh, it is just the infection; in a day or so you'll feel better."
| | | | | | | | | | | | | |
b
,The nurse is sitting down with a client to begin a conversation. Which
| | | | | | | | | | | | |
position will the nurse take to convey acceptance of the client?
| | | | | | | | | |
a. Sitting upright facing the client with both feet on the floor
| | | | | | | | | | |
b. Leaning back in the chair next to the client with legs crossed at the
| | | | | | | | | | | | | | |
knees
c. Leaning forward with arms on the table sitting directly across from
| | | | | | | | | | | |
the client |
d. Turned slightly to the side of the client with arms folded across the
| | | | | | | | | | | | | |
chest
a
During a therapeutic communication session, the nurse tells the client
| | | | | | | | | |
of a past experience. Which statement best reflects the nurse's use self-
| | | | | | | | | | |
disclosure?
a. Self-disclosure on the nurse's part should benefit the client.
| | | | | | | | |
b. Self-disclosure should be used with all clients to some degree.
| | | | | | | | | |
c. The more the nurse discloses, the more the client will disclose.
| | | | | | | | | | |
d. It forms the solid foundation for effective communication.
| | | | | | | |
a
A client remarks, "You know, it's the same thing every time." Which is
| | | | | | | | | | | | |
the most therapeutic response by the nurse?
| | | | | |
a. "It's the same thing every time?"
| | | | | |
b. "I understand what you mean."
| | | | |
c. "I'm sure everyone is doing their best."
| | | | | | |
d. "I'm not sure what you mean. Please explain."
| | | | | | | |
, d
Which would not be considered a goal of therapeutic communication?
| | | | | | | | |
a. Active listening
| |
b. Self-exploration of feelings by the nurse
| | | | | |
c. Guiding the client in problem solving
| | | | | |
d. Establishing rapport
| |
b
A psychiatric-mental health nurse is completing a self-reflection with the
| | | | | | | | |
goal of "know thyself" in order to care for their clients better. What is a
| | | | | | | | | | | | | | | |
question that the nurse can reflect on that encourages self-reflection?
| | | | | | | | |
a. How do you feel about working long shifts
| | | | | | | |
b. How do you get along with your colleagues?
| | | | | | | |
c. What careers did you do before becoming a nurse?
| | | | | | | | |
d. What significant traumatic life events have you experienced?
| | | | | | | |
d
The graduate nurse is working in mental health and is learning about
| | | | | | | | | | | |
the use of touch with clients that have psychiatric disorders. The
| | | | | | | | | | |
seasoned mental health care nurse differentiates information about this
| | | | | | | |
part of therapeutic communication by stating which information?
| | | | | | | |
a. "Touch carries different meanings for different individuals."
| | | | | | |
b. "Touch is used to express interest and warmth."
| | | | | | | |
c. "Touch is used in situations in which the client is unstable."
| | | | | | | | | | |
