Management Exam 1 (ch. 1-5) ACTUAL UPDATED QUESTIONS AND CORRECT
ANSWERS
Organization A group of people who work together to achieve some purpose.
Management The pursuit of organizational goals effectively and efficiently by integrating the
work of people through: Planning, organizing, leading, and controlling the
organization's resources
, Management Process Planning, Organizing, Leading, Controlling
Laura runs a sales and expense report at the end of each Controlling
work day. Which management function is she
performing?
-leading
-organizing
-controlling
-planning
Competitive Advantage The ability of an organization to produce goods or services more effectively than
competitors do, thereby, outperforming them
John wants his salespeople to use Salesforce.com to Information Technology
improve their sales. Which challenge is he trying to
manage?
-diversity
-information technology
-competitive advantage
-globalization
E-Business Using the internet to facilitate every aspect of a running business.
Ethics The set of moral principles or values that defines right and wrong for a person or
group.
Sustainability Economical development that meets present needs without compromising the
ability of future generations to meet their own needs.
Top Managers Make long-term decisions & establish objectives, policies and strategies for the
organization
Middle Managers Implement decisions of top managers & supervise activities of first-line managers
below them
First Line Managers Make short term operating decisions & direct daily tasks of non managerial
personel
Team Leader Responsible for facilitating team activities toward achieving key results
Functional Manager Responsible for just one organizational activity
General Manager Responsible for several organizational activities
Donielle supervises the food assembly line workers. What First line manager
type of manager is she?
-top manager
-middle manager
-first-line manager
-general manager
ANSWERS
Organization A group of people who work together to achieve some purpose.
Management The pursuit of organizational goals effectively and efficiently by integrating the
work of people through: Planning, organizing, leading, and controlling the
organization's resources
, Management Process Planning, Organizing, Leading, Controlling
Laura runs a sales and expense report at the end of each Controlling
work day. Which management function is she
performing?
-leading
-organizing
-controlling
-planning
Competitive Advantage The ability of an organization to produce goods or services more effectively than
competitors do, thereby, outperforming them
John wants his salespeople to use Salesforce.com to Information Technology
improve their sales. Which challenge is he trying to
manage?
-diversity
-information technology
-competitive advantage
-globalization
E-Business Using the internet to facilitate every aspect of a running business.
Ethics The set of moral principles or values that defines right and wrong for a person or
group.
Sustainability Economical development that meets present needs without compromising the
ability of future generations to meet their own needs.
Top Managers Make long-term decisions & establish objectives, policies and strategies for the
organization
Middle Managers Implement decisions of top managers & supervise activities of first-line managers
below them
First Line Managers Make short term operating decisions & direct daily tasks of non managerial
personel
Team Leader Responsible for facilitating team activities toward achieving key results
Functional Manager Responsible for just one organizational activity
General Manager Responsible for several organizational activities
Donielle supervises the food assembly line workers. What First line manager
type of manager is she?
-top manager
-middle manager
-first-line manager
-general manager
