Management 101 exam 1 ACTUAL UPDATED QUESTIONS AND CORRECT ANSWERS
Definition of the term strategic management is the continuous planning, monitoring, analysis and assessment of all that is
necessary for an organization to meet its goals and objectives.
Different types of planning in the management process strategic, tactical, operational and contingency
Definition of the term organizational design a step-by-step methodology which identifies dysfunctional aspects of work flow,
procedures, structures and systems, realigns them to fit current business
realities/goals and then develops plans to implement the new changes.
Definition of the term organizational planning process of identifying an organization's immediate and long-term objectives, and
formulating and monitoring specific strategies to achieve them
Definition of the term tactical planning takes a company's strategic plan and sets forth specific short-term actions and
plans, usually by company department or function. The tactical planning horizon is
shorter than the strategic plan horizon
Definition of the term environmental scanning the process of gathering information about events and their relationships within
an organization's internal and external environments. The basic purpose of
environmental scanning is to help management determine the future direction of
the organization.
Definition of the term chain of command is a hierarchy of authority where those at the top of the organization direct and
control the activities of the organizational members below them.
, Definition of the term social movement loosely organized but sustained campaign in support of a social goal, typically
either the implementation or the prevention of a change in society's structure or
values. Although social movements differ in size, they are all essentially collective.
That is, they result from the more or less spontaneous coming together of people
whose relationships are not defined by rules and procedures but who merely
share a common outlook on society.
characteristics of social movements A movement is not merely a perpetuated crowd, since a crowd does not possess
organizational and motivational mechanisms capable of sustaining membership
through periods of inaction and waiting. Furthermore, crowd mechanisms cannot
be used to achieve communication and coordination of activity over a wide area,
such as a nation or continent. A movement is a mixture of organization and
spontaneity. There is usually one or more organizations that give identity,
leadership, and coordination to the movement, but the boundaries of the
movement are never coterminous with the organizations
Organizational culture is defined by all of the following C
EXCEPT:
a. Life experiences of the employees
b. Strengths and weakness of the staff
c. Organizational mission and vision statements
d. Education of the employees
Controlling consists of the following steps EXCEPT: A
Select one:
a. Write a mission and vision statement
b. Establish performance standards
c. Compare actual performance against standards
d. Take corrective action
Human resources management alignment means: C
Select one:
a. To integrate employees with goals, mission and vision
b. To integrate HR with the culture of the organization
c. To integrate decisions about people with decisions
about the results of an organization
d. Integrate management and employee performance
goals
Which of the following are creativity tools: A
Select one:
a. SCAMPER
b. Programmed thinking
c. Passion
d. Intuition
All of the following describe "lateral" EXCEPT: B
Select one:
a. Changing patterns and perceptions
b. Not necessary for creativity but helpful
c. Draws on the right side of our brains
d. About ideas that may not be obtainable by using only
traditional step-by-step logic
Definition of the term strategic management is the continuous planning, monitoring, analysis and assessment of all that is
necessary for an organization to meet its goals and objectives.
Different types of planning in the management process strategic, tactical, operational and contingency
Definition of the term organizational design a step-by-step methodology which identifies dysfunctional aspects of work flow,
procedures, structures and systems, realigns them to fit current business
realities/goals and then develops plans to implement the new changes.
Definition of the term organizational planning process of identifying an organization's immediate and long-term objectives, and
formulating and monitoring specific strategies to achieve them
Definition of the term tactical planning takes a company's strategic plan and sets forth specific short-term actions and
plans, usually by company department or function. The tactical planning horizon is
shorter than the strategic plan horizon
Definition of the term environmental scanning the process of gathering information about events and their relationships within
an organization's internal and external environments. The basic purpose of
environmental scanning is to help management determine the future direction of
the organization.
Definition of the term chain of command is a hierarchy of authority where those at the top of the organization direct and
control the activities of the organizational members below them.
, Definition of the term social movement loosely organized but sustained campaign in support of a social goal, typically
either the implementation or the prevention of a change in society's structure or
values. Although social movements differ in size, they are all essentially collective.
That is, they result from the more or less spontaneous coming together of people
whose relationships are not defined by rules and procedures but who merely
share a common outlook on society.
characteristics of social movements A movement is not merely a perpetuated crowd, since a crowd does not possess
organizational and motivational mechanisms capable of sustaining membership
through periods of inaction and waiting. Furthermore, crowd mechanisms cannot
be used to achieve communication and coordination of activity over a wide area,
such as a nation or continent. A movement is a mixture of organization and
spontaneity. There is usually one or more organizations that give identity,
leadership, and coordination to the movement, but the boundaries of the
movement are never coterminous with the organizations
Organizational culture is defined by all of the following C
EXCEPT:
a. Life experiences of the employees
b. Strengths and weakness of the staff
c. Organizational mission and vision statements
d. Education of the employees
Controlling consists of the following steps EXCEPT: A
Select one:
a. Write a mission and vision statement
b. Establish performance standards
c. Compare actual performance against standards
d. Take corrective action
Human resources management alignment means: C
Select one:
a. To integrate employees with goals, mission and vision
b. To integrate HR with the culture of the organization
c. To integrate decisions about people with decisions
about the results of an organization
d. Integrate management and employee performance
goals
Which of the following are creativity tools: A
Select one:
a. SCAMPER
b. Programmed thinking
c. Passion
d. Intuition
All of the following describe "lateral" EXCEPT: B
Select one:
a. Changing patterns and perceptions
b. Not necessary for creativity but helpful
c. Draws on the right side of our brains
d. About ideas that may not be obtainable by using only
traditional step-by-step logic
