OPMa 3306 Final Exam UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Workforce level Number of workers needed in a period
Sustainability The ability to meet current resources needs without compromising the ability of
future generations to meet their needs
Tripe bottle line Evaluating the firm against social, economic, and environmental criteria.
Operations and supply chain strategy The setting of broad policies and plans that will guide the use of resources
needed by the firm to implement its corporate strategy.
Operations effectiveness Performing activities in a manner that best implements strategic priorities at
minimum cost.
Straddling When a firm seeks to match what a competitor is doing by adding new futures,
services, or technologies to existing activities.
Order winners One or more specific marketing oriented dimensions that clearly differentiate a
product from competitors products.
order qualifiers dimensions used to screen a product or service as candidate for purchase.
activity system maps diagrams that show how a company's strategy is delivered through a set of
supporting activities.
Supply Chain Risk The likelihood of disruption that would impact the ability of a company to
continuously supply products or services.
Productivity a measure of how well resources are used:
Productivity = outputs/inputs
A strategy that is designed to meet current needs without Sustainable
compromising the ability of future generations to meet
their needs
The three criteria included in a tripe bottom line Social, economic, environmental
, The seven operations and supply chain competitive -cost
dimensions quality
-delivery speed
-delivery reliability
-coping with changes in demand
-flexibility and speed of new product introduction
-other product-specific criteria
it is probably most difficult to compete on this major Cost
competitive dimension
This occurs when a company seeks to match what a Straddling
competitor is doing by while maintaining its existing
competitive position.
A criterion that differentiates the products of services of order winner
one firm from those of another
a screening showing the activities that support a order-qualifier
company's strategy
A measure calculated by taking the ratio of output to Productivity
input
Strategic forecasts Medium and long term forecast used to make decisions related to strategy and
estimating aggregate demand.
Tactical forecast Short-term forecast used as input for making day-to-day decisions related to
meeting demand.
Time series analysis a type of forecast in which data relating to past demand are used to predict the
future demand.
Moving average a forecast based on average past demand
Weighted moving average A forecast made with past data where more recent data are giving more
significance than older data.
Exponential smoothing A time series forecasting technique in which each increment of past demand data
is decreased by (1-a)
Smoothing constant alpha (α) The parameter in the exponential smoothing equation that controls the seed of
reaction to differences between forecasts and actual demand.
Smoothing constant delta (δ) An additional parameter used in an exponential smoothing equation that includes
an adjustment for trend
ANSWERS
Workforce level Number of workers needed in a period
Sustainability The ability to meet current resources needs without compromising the ability of
future generations to meet their needs
Tripe bottle line Evaluating the firm against social, economic, and environmental criteria.
Operations and supply chain strategy The setting of broad policies and plans that will guide the use of resources
needed by the firm to implement its corporate strategy.
Operations effectiveness Performing activities in a manner that best implements strategic priorities at
minimum cost.
Straddling When a firm seeks to match what a competitor is doing by adding new futures,
services, or technologies to existing activities.
Order winners One or more specific marketing oriented dimensions that clearly differentiate a
product from competitors products.
order qualifiers dimensions used to screen a product or service as candidate for purchase.
activity system maps diagrams that show how a company's strategy is delivered through a set of
supporting activities.
Supply Chain Risk The likelihood of disruption that would impact the ability of a company to
continuously supply products or services.
Productivity a measure of how well resources are used:
Productivity = outputs/inputs
A strategy that is designed to meet current needs without Sustainable
compromising the ability of future generations to meet
their needs
The three criteria included in a tripe bottom line Social, economic, environmental
, The seven operations and supply chain competitive -cost
dimensions quality
-delivery speed
-delivery reliability
-coping with changes in demand
-flexibility and speed of new product introduction
-other product-specific criteria
it is probably most difficult to compete on this major Cost
competitive dimension
This occurs when a company seeks to match what a Straddling
competitor is doing by while maintaining its existing
competitive position.
A criterion that differentiates the products of services of order winner
one firm from those of another
a screening showing the activities that support a order-qualifier
company's strategy
A measure calculated by taking the ratio of output to Productivity
input
Strategic forecasts Medium and long term forecast used to make decisions related to strategy and
estimating aggregate demand.
Tactical forecast Short-term forecast used as input for making day-to-day decisions related to
meeting demand.
Time series analysis a type of forecast in which data relating to past demand are used to predict the
future demand.
Moving average a forecast based on average past demand
Weighted moving average A forecast made with past data where more recent data are giving more
significance than older data.
Exponential smoothing A time series forecasting technique in which each increment of past demand data
is decreased by (1-a)
Smoothing constant alpha (α) The parameter in the exponential smoothing equation that controls the seed of
reaction to differences between forecasts and actual demand.
Smoothing constant delta (δ) An additional parameter used in an exponential smoothing equation that includes
an adjustment for trend
