TEST BANK for Managing and Using Information
Systems: A Strategic Approach, 7th Edition by Keri E.
Pearlson, Carol S. Saunders and Dennis F. Galletta.
All 13 Chapters
, Chapter 0 (Introduction)
Multiple Choice
1. What requires a unit of analysis, has been processed, and requires human mediation?
a) Data
b) Information
c) Knowledge
d) Legacy
e) None of the above
Ans: b (Medium)
Response: See page 11
2. Roles that managers fill, according to Mintzberg, include all of the
following except:
a) Figurehead
b) Disseminator
c) Disciplinarian
d) Entrepreneur
e) Resource Allocator
Ans: c (Hard)
Response: See page 9
3. Which of the following is not a Decisional role?
a) Entrepreneur
b) Disturbance handler
, c) Negotiator
d) Resource allocator
e) Spokesperson
Ans: e (Medium)
Response: See page 9
4. What skills would be required to be a visionary manager?
a) Communication and Information gathering
b) Flexibility and creativity
c) Analytical and organizational
d) All of the above
e) None of the above
Ans: b (Easy)
Response: See page 7
5. Define Wisdom:
a) knowledge infused with intuition and judgment that facilitates the ability to make
decisions
b) a process
c) all forms of technology used to create data
d) anything that makes a person clever
e) only d and b
Ans: a (Easy)
Response: See page 12
6. Data is:
a) information endowed with relevance and purpose
b) set of specific objective facts or observations
c) some information
d) all of the above
e) only a and c
, Ans: b (Medium)
Response: See pages 10-12
True/False
7. Information systems (IS) managers should participate in all of the important IS
decisions, even if those decisions do not impact the IS department.
Ans: True (Easy)
Response: See page 2
8. Information for top management is usually based on a long time
horizon, with great detail and high structuredness.
Ans: False (Medium)
Response: See page 11
Short Answer
9. Pricing of things is most often based on while pricing of information goods is
most often based on
Ans: cost, value (Hard)
Response: See page 13
10. If a manager exhibits creativity, curiosity, and confidence, we would say that he or
she supports the role of very well.
Ans: visionary (Hard)
Systems: A Strategic Approach, 7th Edition by Keri E.
Pearlson, Carol S. Saunders and Dennis F. Galletta.
All 13 Chapters
, Chapter 0 (Introduction)
Multiple Choice
1. What requires a unit of analysis, has been processed, and requires human mediation?
a) Data
b) Information
c) Knowledge
d) Legacy
e) None of the above
Ans: b (Medium)
Response: See page 11
2. Roles that managers fill, according to Mintzberg, include all of the
following except:
a) Figurehead
b) Disseminator
c) Disciplinarian
d) Entrepreneur
e) Resource Allocator
Ans: c (Hard)
Response: See page 9
3. Which of the following is not a Decisional role?
a) Entrepreneur
b) Disturbance handler
, c) Negotiator
d) Resource allocator
e) Spokesperson
Ans: e (Medium)
Response: See page 9
4. What skills would be required to be a visionary manager?
a) Communication and Information gathering
b) Flexibility and creativity
c) Analytical and organizational
d) All of the above
e) None of the above
Ans: b (Easy)
Response: See page 7
5. Define Wisdom:
a) knowledge infused with intuition and judgment that facilitates the ability to make
decisions
b) a process
c) all forms of technology used to create data
d) anything that makes a person clever
e) only d and b
Ans: a (Easy)
Response: See page 12
6. Data is:
a) information endowed with relevance and purpose
b) set of specific objective facts or observations
c) some information
d) all of the above
e) only a and c
, Ans: b (Medium)
Response: See pages 10-12
True/False
7. Information systems (IS) managers should participate in all of the important IS
decisions, even if those decisions do not impact the IS department.
Ans: True (Easy)
Response: See page 2
8. Information for top management is usually based on a long time
horizon, with great detail and high structuredness.
Ans: False (Medium)
Response: See page 11
Short Answer
9. Pricing of things is most often based on while pricing of information goods is
most often based on
Ans: cost, value (Hard)
Response: See page 13
10. If a manager exhibits creativity, curiosity, and confidence, we would say that he or
she supports the role of very well.
Ans: visionary (Hard)
