WGU C483 Principles of Management Updated
Questions and Answers (2026/2027) | Practice
Review | A+ Verified
• Accommodation -✓✓A style of dealing with conflict involving cooperation on behalf of
the other party but not being assertive about one's own interests
• Accounting audits -✓✓Procedures used to verify accounting reports and statements
• Acquisition -✓✓One firm buying another
• Activity-Based costing (ABC) -✓✓A method of cost accounting designed to identify
streams of activity and then to allocate costs across particular business processes
according to the mount of time employees devote to particular activities
• Adapters -✓✓Companies that take the current industry structure and its evolution as
givens, and choose where to compete.
• Adverse impact -✓✓When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group.
• Advertising support model -✓✓Charging fees to advertise on a site.
• affective conflict -✓✓Emotional disagreement directed toward other people
• affiliate model -✓✓Charging fees to direct site visitors to other companies' sites
• affirmative action -✓✓Special efforts to recruit and hire qualified members of groups
that have been discriminated against in the past.
• Alderfer's ERG theory -✓✓A human needs theory postulating that people have three
basic sets of needs that can operate simultaneously
• arbitration -✓✓The use of a neutral third party to resolve a labor dispute.
• assessment center -✓✓A managerial performance test in which candidates participate
in a variety of exercises and situations.
• assets -✓✓The values of the various items the corporation owns.
• Authentic leadership -✓✓A style in which the leader is true to himself or herself while
leading
,• autocratic leadership -✓✓A form of leadership in which the leader makes decisions on
his or her own and then announces those decisions to the group
• autonomous work groups -✓✓Groups that control decisions about and excution of a
complete range of tasks
• avoidance -✓✓A reaction to conflict that involves ignoring the problem by doing
nothing at all, or deemphasizing the disagreement.
• balance sheet -✓✓A report that shows the financial picture of a company at a given
time and itemizes assets, liabilities, and stockholders' equity
• balanced scorecard -✓✓Control system combining four sets of performance
measures: financial, customer, business process, and learning and growth
• barriers to entry -✓✓Conditions that prevent new companies from entering an industry
• behavioral approach -✓✓a leadership perspective that attempts to identify what good
leaders do-that is, what behaviors they exhibit
• benchmarking -✓✓The process of comparing an organization's practices and
technologies with those of other companies.
• Bootlegging -✓✓Informal work on projects, other than those officially assigned, of
employees' own choosing and initiative
• boundaryless organization -✓✓organization in which there are no barriers to
information flow.
• bounded rationality -✓✓`A less-than-perfect form of rationality in which decisions
makers cannot be perfectly rational because decisions are complex and complete
information is unavailable or cannot be fully processed.
• Brainstorming -✓✓A process in which group members generate as many ideas about
a problem as they can; criticism is withheld until all ideas have been proposed.
• bridge leaders -✓✓A leader who bridges conflicting value systems or different
cultures.
• broker -✓✓A person who assembles and coordinates participants in a network
, • budgeting -✓✓The process of investigating what is being done and comparing the
results with the corresponding budget data to verify accomplishments or remedy
differences; also called budgetary controlling
• buffering -✓✓Creating supplies of excess resources in case of unpredictable needs
• bureaucratic control -✓✓The use of rules, regulations, and authority to guide
performance
• business incubators -✓✓Protected environments for new, small businesses
• business plan -✓✓A formal planning step that focuses on the entire venture and
describes all the elements involved in starting it.
• Business strategy -✓✓The major actions by which a business competes in a particular
industry or market
• Cafeteria benefit program -✓✓An employee benefit program in which employees
choose from a menu of options to create a benefit package tailored to their needs.
• Caux Principles -✓✓Ethical principles established by international executives based in
Caux, Switzerland, in collaboration with business leaders from Japan, Europe, and the
United States.
• centralized organization -✓✓An organization in which high-level executives make
most decisions and pass them down to lower levels for implementation.
• certainty -✓✓The state that exists when decision makers have accurate and
comprehensive information.
• charismatic leader -✓✓A person who is dominant, self-confident, convinced of the
moral righteousness of his or her beliefs, and able to arouse a sense of excitement and
adventure in followers.
• chief information officer (CIO) -✓✓Executive in charge of information technology
strategy and development.
• clan control -✓✓Control based on the norms, values, shared goals, and trust among
group members.
• coaching -✓✓Dialogue with a goal of helping another be more effective and achieve
his or her full potential on the job.
Questions and Answers (2026/2027) | Practice
Review | A+ Verified
• Accommodation -✓✓A style of dealing with conflict involving cooperation on behalf of
the other party but not being assertive about one's own interests
• Accounting audits -✓✓Procedures used to verify accounting reports and statements
• Acquisition -✓✓One firm buying another
• Activity-Based costing (ABC) -✓✓A method of cost accounting designed to identify
streams of activity and then to allocate costs across particular business processes
according to the mount of time employees devote to particular activities
• Adapters -✓✓Companies that take the current industry structure and its evolution as
givens, and choose where to compete.
• Adverse impact -✓✓When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group.
• Advertising support model -✓✓Charging fees to advertise on a site.
• affective conflict -✓✓Emotional disagreement directed toward other people
• affiliate model -✓✓Charging fees to direct site visitors to other companies' sites
• affirmative action -✓✓Special efforts to recruit and hire qualified members of groups
that have been discriminated against in the past.
• Alderfer's ERG theory -✓✓A human needs theory postulating that people have three
basic sets of needs that can operate simultaneously
• arbitration -✓✓The use of a neutral third party to resolve a labor dispute.
• assessment center -✓✓A managerial performance test in which candidates participate
in a variety of exercises and situations.
• assets -✓✓The values of the various items the corporation owns.
• Authentic leadership -✓✓A style in which the leader is true to himself or herself while
leading
,• autocratic leadership -✓✓A form of leadership in which the leader makes decisions on
his or her own and then announces those decisions to the group
• autonomous work groups -✓✓Groups that control decisions about and excution of a
complete range of tasks
• avoidance -✓✓A reaction to conflict that involves ignoring the problem by doing
nothing at all, or deemphasizing the disagreement.
• balance sheet -✓✓A report that shows the financial picture of a company at a given
time and itemizes assets, liabilities, and stockholders' equity
• balanced scorecard -✓✓Control system combining four sets of performance
measures: financial, customer, business process, and learning and growth
• barriers to entry -✓✓Conditions that prevent new companies from entering an industry
• behavioral approach -✓✓a leadership perspective that attempts to identify what good
leaders do-that is, what behaviors they exhibit
• benchmarking -✓✓The process of comparing an organization's practices and
technologies with those of other companies.
• Bootlegging -✓✓Informal work on projects, other than those officially assigned, of
employees' own choosing and initiative
• boundaryless organization -✓✓organization in which there are no barriers to
information flow.
• bounded rationality -✓✓`A less-than-perfect form of rationality in which decisions
makers cannot be perfectly rational because decisions are complex and complete
information is unavailable or cannot be fully processed.
• Brainstorming -✓✓A process in which group members generate as many ideas about
a problem as they can; criticism is withheld until all ideas have been proposed.
• bridge leaders -✓✓A leader who bridges conflicting value systems or different
cultures.
• broker -✓✓A person who assembles and coordinates participants in a network
, • budgeting -✓✓The process of investigating what is being done and comparing the
results with the corresponding budget data to verify accomplishments or remedy
differences; also called budgetary controlling
• buffering -✓✓Creating supplies of excess resources in case of unpredictable needs
• bureaucratic control -✓✓The use of rules, regulations, and authority to guide
performance
• business incubators -✓✓Protected environments for new, small businesses
• business plan -✓✓A formal planning step that focuses on the entire venture and
describes all the elements involved in starting it.
• Business strategy -✓✓The major actions by which a business competes in a particular
industry or market
• Cafeteria benefit program -✓✓An employee benefit program in which employees
choose from a menu of options to create a benefit package tailored to their needs.
• Caux Principles -✓✓Ethical principles established by international executives based in
Caux, Switzerland, in collaboration with business leaders from Japan, Europe, and the
United States.
• centralized organization -✓✓An organization in which high-level executives make
most decisions and pass them down to lower levels for implementation.
• certainty -✓✓The state that exists when decision makers have accurate and
comprehensive information.
• charismatic leader -✓✓A person who is dominant, self-confident, convinced of the
moral righteousness of his or her beliefs, and able to arouse a sense of excitement and
adventure in followers.
• chief information officer (CIO) -✓✓Executive in charge of information technology
strategy and development.
• clan control -✓✓Control based on the norms, values, shared goals, and trust among
group members.
• coaching -✓✓Dialogue with a goal of helping another be more effective and achieve
his or her full potential on the job.
