WGU C483 Principles of Management Updated
Questions and Answers (2026/2027) | Review
Guide | Grade A+
• Which type of control system depends on pricing mechanisms and economic
information to regulate activities
within an organization? -✓✓Market control
• _____ control systems are designed to measure progress toward set performance
goals, and if necessary, to apply corrective measures
to ensure that performance achieves managers' objectives. -✓✓Bureaucratic
• The principle of _____ states that only cases with significant deviation from the
standard require corrective action, and that managers
need not be concerned with performance that equals or closely approximates the
expected results. -✓✓exception
• When legal experts advise companies to establish policies forbidding disclosure of
proprietary information, they are exercising _____ control. -✓✓feedforward
• A common disadvantage of _____ control is the long time lags that often occur
between performance and review, slowing down
managerial response. -✓✓feedback
• _____ refers to focusing on short-term earnings and profits at the expense of longer-
term strategic obligations. -✓✓Management myopia
• A control system that combines four sets of performance measures—financial,
customer, business process, and learning and growth—is
referred to as a(n) _____. -✓✓balanced scorecard
• _____ has become an essential part of clan control because employees' jobs, the
nature of management, and the employment relationship
have all changed. -✓✓Empowerment
• Control based on the norms, values, shared goals, and trust among group members is
referred to as _____ control. -✓✓Clan
• The final step in the control process is: -✓✓taking corrective action.
• Which of the following controls takes place before operations begin? -✓✓Feedforward
, • The control process used while plans are being carried out, including directing,
monitoring, and fine-tuning activities as they are performed, is referred to as _____
control. -✓✓concurrent
• Periodically assessing a company's own planning, organizing, leading, and controlling
efforts is the essential function of ____. -✓✓internal audits
• One of the most important changes in the U.S. labor market has been the: -
✓✓increasing number of women working outside the home
• The glass ceiling -✓✓an invisible barrier that prevents female employees from being
promoted.
• Organizations should ensure that their performance appraisal and reward systems
reinforce the importance of effective diversity management
as a form of _____ for managers. -✓✓accountability
• Due to personal filters and distortions, group members often _____ their "different"
colleagues rather than accurately perceiving and evaluating
those individuals' contributions, capabilities, aspirations, and motivations. -
✓✓stereotype
• The most common negative effect of diversity is -✓✓increased communication
difficulty.
• When unwelcome sexual conduct has the purpose or effect of unreasonably interfering
with job performance or creating an intimidating or offensive work atmosphere, it is
known as: -✓✓hostile environment
• characteristic of monolithic organizations -✓✓Highly homogeneous
• homogeneous -✓✓of the same kind; alike or consisting of parts all of the same kind.
• Employers benefit from hiring _____ workers because they miss fewer days of work
and exhibit lower turnover, plus the company may take
advantage of available tax credits. -✓✓Disabled
• ethnocentrism -✓✓the belief in the inherent superiority of one's own ethnic group or
culture.
• One approach to increasing diversity in the workplace is affirmative action, the primary
intent of which is to: -✓✓correct historical discrimination and exclusion.
• A value chain is the sequence of activities that begins with raw materials.
Questions and Answers (2026/2027) | Review
Guide | Grade A+
• Which type of control system depends on pricing mechanisms and economic
information to regulate activities
within an organization? -✓✓Market control
• _____ control systems are designed to measure progress toward set performance
goals, and if necessary, to apply corrective measures
to ensure that performance achieves managers' objectives. -✓✓Bureaucratic
• The principle of _____ states that only cases with significant deviation from the
standard require corrective action, and that managers
need not be concerned with performance that equals or closely approximates the
expected results. -✓✓exception
• When legal experts advise companies to establish policies forbidding disclosure of
proprietary information, they are exercising _____ control. -✓✓feedforward
• A common disadvantage of _____ control is the long time lags that often occur
between performance and review, slowing down
managerial response. -✓✓feedback
• _____ refers to focusing on short-term earnings and profits at the expense of longer-
term strategic obligations. -✓✓Management myopia
• A control system that combines four sets of performance measures—financial,
customer, business process, and learning and growth—is
referred to as a(n) _____. -✓✓balanced scorecard
• _____ has become an essential part of clan control because employees' jobs, the
nature of management, and the employment relationship
have all changed. -✓✓Empowerment
• Control based on the norms, values, shared goals, and trust among group members is
referred to as _____ control. -✓✓Clan
• The final step in the control process is: -✓✓taking corrective action.
• Which of the following controls takes place before operations begin? -✓✓Feedforward
, • The control process used while plans are being carried out, including directing,
monitoring, and fine-tuning activities as they are performed, is referred to as _____
control. -✓✓concurrent
• Periodically assessing a company's own planning, organizing, leading, and controlling
efforts is the essential function of ____. -✓✓internal audits
• One of the most important changes in the U.S. labor market has been the: -
✓✓increasing number of women working outside the home
• The glass ceiling -✓✓an invisible barrier that prevents female employees from being
promoted.
• Organizations should ensure that their performance appraisal and reward systems
reinforce the importance of effective diversity management
as a form of _____ for managers. -✓✓accountability
• Due to personal filters and distortions, group members often _____ their "different"
colleagues rather than accurately perceiving and evaluating
those individuals' contributions, capabilities, aspirations, and motivations. -
✓✓stereotype
• The most common negative effect of diversity is -✓✓increased communication
difficulty.
• When unwelcome sexual conduct has the purpose or effect of unreasonably interfering
with job performance or creating an intimidating or offensive work atmosphere, it is
known as: -✓✓hostile environment
• characteristic of monolithic organizations -✓✓Highly homogeneous
• homogeneous -✓✓of the same kind; alike or consisting of parts all of the same kind.
• Employers benefit from hiring _____ workers because they miss fewer days of work
and exhibit lower turnover, plus the company may take
advantage of available tax credits. -✓✓Disabled
• ethnocentrism -✓✓the belief in the inherent superiority of one's own ethnic group or
culture.
• One approach to increasing diversity in the workplace is affirmative action, the primary
intent of which is to: -✓✓correct historical discrimination and exclusion.
• A value chain is the sequence of activities that begins with raw materials.
