Ops 1 Operations Management Test Paper Questions And Solutions Verified Answers

OPS 1 OPERATIONS MANAGEMENT TEST
PAPER QUESTIONS AND SOLUTIONS
VERIFIED ANSWERS

●● Annual leave Accrual Rates
Answer: • Less than 3 years = 4hrs
• 3-15 years = 6hrs pay period
• 15 years = 8hrs pay period


●● OPM Form 71
Answer: • Request for leave or approved absence (excess up to 5 days)


●● Linewatch Operations
Answer: • First line of defense


●● Linewatch- Sensor Types
Answer: • Seismic Point (identify vibrations)
• Magnetic Point (detect metal objects)
• Magnetic Vehicle Detection (detects metal objects)
• Infer-red (used to locate foot and vehicle traffic traffic at night)

,●● Officer Integrity
Answer: • Common Sense
• Remain Professional
• Includes treatment of undocumented immigrants
• Public
• Other agencies
• DO NOT comprise yourself or allow perception of others


●● Types of Drug Testing
Answer: Random


●● Know When to Stop
Answer: Read them there rights (Miranda Rights)


●● Forms of Communication/Interview Techniques
Answer: • Non-verbal
• Verbal
• Symbolic


●● Non-verbal Communication
Answer: • Body Movements
• Gestures

, • Facial Expressions
• Eye Contact


●● Verbal Communication
Answer: • Specific questions
• Open ended questions


●● Symbolic Communication
Answer: • Dress
• Hairstyle
• Jewelry
• Physical/Characteristics
• Tattoos


●● ABC Report Writing
Answer: Accuracy Brevity Competentes


●● Memo Format
Answer: • Times new roman
• 1 inch margin (from left, right, bottom)
• Size 12 Font
• Left Justified