MBA 704 COMPREHENSIVE TEST PAPER
2026 QUESTIONS AND CORRECT ANSWERS
GRADED A+
●● globalization, diversity, ethics.
Answer: ___, ___ and ___ serve as very important environmental or
contextual dimensions for organizational behavior.
●● human resources.
Answer: management of ____ through extensive training and techniques
such as empowerment resulted in performance benefits, but operational
initiatives such as total quality management or advanced manufacturing
technology did not.
●● human capital.
Answer: At first employees were considered a cost, then human
resources, and now are becoming widely recognized as ____ (what you
know - education, experience, skills)
●● social capital.
Answer: who you know - networks, connections, friends
●● positive psychological capital.
,Answer: who you are in terms of confidence, hope, optimism, resiliency,
and who you can become, authentic self
●● Hawthorne studies.
Answer: ____, which are generally recognized to be the beginning of the
systematic study and understanding of organizational behavior
●● half century.
Answer: The academic field of OB has been around for about ____
●● Thomas Kuhn.
Answer: first introduced years ago by philosophy of science historian
____
●● paradigm.
Answer: broad model, a framework, a way of thinking, or a scheme for
understanding reality
●● Joel Barker.
Answer: ___ said a paradigm simply establishes the rules (written or
unwritten), defines the boundaries, and tells one how to behave within
the boundaries to be successful
●● intelligent enterprise.
,Answer: James Brian Quinn offers the ____ as new paradigm. He
believes that the organization of enterprises and effective strategies will
depend more on development and deployment of intellectual resources
than on the management of physical assets
●● microcognitive, dynamics, performance.
Answer: The new paradigm sets the stage for the study, understanding,
and application of the time-tested ____ processes, _____, and the final
part of managing and leading high _____
●● technical, conceptual, human.
Answer: Management is usually considered to have 3 major dimensions:
1.
2.
3.
●● technical.
Answer: The ___ dimension consists of the manager's functional
expertise in accounting or engineering or marketing and increasingly in
information technology and managing in the supply chain
●● Douglas McGregor.
Answer: Theory X and Theory Y
, ●● theory x.
Answer: employees were basically lazy, only interested in money, and
that if you could make them happy, they would be high performers;
becoming extinct
●● human behavior.
Answer: ____ at work is much more complicated and diverse than is
suggested by the economic-security-working-conditions approach
●● hallow talk, fear, internal competition, measurement systems,
mindless, evidence-based management.
Answer: Pfeffer and Sutton identify 5 sources that seem to prevent the
majority of managers from effective implementation and sustainability
1. _____
2. debilitating _____
3. destructive _____
4. poorly designed and complex ____
5. ____ reliance on precedent
If these obstacles can be overcome then competitive advantage comes
from being able to do something others don't do.
This new perspective is now called ______ or simply abbreviated
2026 QUESTIONS AND CORRECT ANSWERS
GRADED A+
●● globalization, diversity, ethics.
Answer: ___, ___ and ___ serve as very important environmental or
contextual dimensions for organizational behavior.
●● human resources.
Answer: management of ____ through extensive training and techniques
such as empowerment resulted in performance benefits, but operational
initiatives such as total quality management or advanced manufacturing
technology did not.
●● human capital.
Answer: At first employees were considered a cost, then human
resources, and now are becoming widely recognized as ____ (what you
know - education, experience, skills)
●● social capital.
Answer: who you know - networks, connections, friends
●● positive psychological capital.
,Answer: who you are in terms of confidence, hope, optimism, resiliency,
and who you can become, authentic self
●● Hawthorne studies.
Answer: ____, which are generally recognized to be the beginning of the
systematic study and understanding of organizational behavior
●● half century.
Answer: The academic field of OB has been around for about ____
●● Thomas Kuhn.
Answer: first introduced years ago by philosophy of science historian
____
●● paradigm.
Answer: broad model, a framework, a way of thinking, or a scheme for
understanding reality
●● Joel Barker.
Answer: ___ said a paradigm simply establishes the rules (written or
unwritten), defines the boundaries, and tells one how to behave within
the boundaries to be successful
●● intelligent enterprise.
,Answer: James Brian Quinn offers the ____ as new paradigm. He
believes that the organization of enterprises and effective strategies will
depend more on development and deployment of intellectual resources
than on the management of physical assets
●● microcognitive, dynamics, performance.
Answer: The new paradigm sets the stage for the study, understanding,
and application of the time-tested ____ processes, _____, and the final
part of managing and leading high _____
●● technical, conceptual, human.
Answer: Management is usually considered to have 3 major dimensions:
1.
2.
3.
●● technical.
Answer: The ___ dimension consists of the manager's functional
expertise in accounting or engineering or marketing and increasingly in
information technology and managing in the supply chain
●● Douglas McGregor.
Answer: Theory X and Theory Y
, ●● theory x.
Answer: employees were basically lazy, only interested in money, and
that if you could make them happy, they would be high performers;
becoming extinct
●● human behavior.
Answer: ____ at work is much more complicated and diverse than is
suggested by the economic-security-working-conditions approach
●● hallow talk, fear, internal competition, measurement systems,
mindless, evidence-based management.
Answer: Pfeffer and Sutton identify 5 sources that seem to prevent the
majority of managers from effective implementation and sustainability
1. _____
2. debilitating _____
3. destructive _____
4. poorly designed and complex ____
5. ____ reliance on precedent
If these obstacles can be overcome then competitive advantage comes
from being able to do something others don't do.
This new perspective is now called ______ or simply abbreviated
