MBA 704 - KUNGU - WEEK 7 -
CHAPTERS 11 & 12 ACTUAL
EXAM PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
◍ Group dynamics.
Answer: •Interactions and forces among group members in social
situations•Focuses on internal nature of groups, how they form, their
structure and processes, and how they function and affect members, the
group, and the organization
◍ Authentic leaders.
Answer: "to know oneself, to be consistent with oneself, and to have
positive and strength-based orientations toward one's development and the
development of others.
◍ Authenic Leaders.
Answer: -Transpaent-honest with themselves and with others.-exhibit a
higher level of moral reasoning capacity, allowing them to judge between
gray and shades of gray
◍ Bennis.
Answer: effective leadership cannot exist without the full inclusion,
initiatives, and the cooperation of employees.
◍ Propinquity.
Answer: people affiliate with one another due to spatial or geographical
proximity
◍ Warren Bennis.
Answer: "The End of Leadership"
,◍ Posner.
Answer: In the past, business believed that a leader was like the captain of a
ship: cool, calm, collected. Now, we see that leaders need to be human.
They need to be in touch, they need to be empathetic, and they need to be
with people. Leaders need to be a part of what's going on, not apart from
what's going on.
◍ Activities, Interactions, Sentiments.
Answer: the more activities people share, the more interactions they have, or
the stronger the sentiments, the more of the other two elements
◍ Balance theory.
Answer: people are attracted to one another on the basis of similar attitudes
toward common objectives and goals
◍ exchange theory.
Answer: where a minimum positive level (rewards greater than costs) of an
outcome must exist in order for attraction or group affiliation to take place
◍ Globalization.
Answer: changed the traditional view of an organizational leader as "the
heroic individual, often charismatic, whose positional power, intellectual
strength, and per- suasive gifts motivate followers
◍ Stages of group development.
Answer: Forming, Storming, Norming, Performing, Adjourning
◍ Fortune Magazine.
Answer: Your competition can copy every advantage you've got—except
one
◍ "black box," or unexplainable concept.
Answer: Regardless of all the attention given to leadership and its
recognized importance, it does remain pretty much of a
_______________________________
◍ Forming.
, Answer: initial stage with uncertainty and confusingmembers not sure of
purpose, structure, task, etc
◍ Bennis.
Answer: "To survive in the twenty-first century, we are going to need a new
generation of leaders, not managers.
◍ Storming.
Answer: often emotionally charged statecharacterized by conflict about roles
and duties
◍ Norming.
Answer: State where group settles into cooperation and
collaborationcharacterized by high cohesion
◍ Leadership.
Answer: defined in terms of group processes, personality, compliance,
particular behaviors, persuasion, power, goal achievement, interaction, role
differentiation, initiation of structure, and combinations of two or more of
these.
◍ Performing.
Answer: fully functioning stagemembers focused on effective task
completion
◍ indicators and predictors of true leadership.
Answer: an individual's ability to find meaning in negative events and to
learn from even the most trying circumstances
◍ adjourning.
Answer: end of the group for temporary groupsdisbands or has new
composition and starts stages over again
◍ George.
Answer: (Authentic leaders) "bring people together around a shared mission
and values and empower them to lead, in order to serve their customers
while creating value for all their stakeholders."
, ◍ Group formation.
Answer: economics, security, social, punctuated equilibrium model
◍ Economics.
Answer: individuals take advantage of group incentive pay plan
◍ Security.
Answer: individuals join group for united front
◍ Fortune article on Leadership.
Answer: "contemporary leadership seems to be a matter of aligning people
toward common goals and empowering them to take the actions needed
toreach them."
◍ Social.
Answer: individuals have a strong desire for affiliation
◍ Gretzky.
Answer: I don't go where the puck is; I go to where the puck is going to be."
◍ Punctuated Equilibrium Model.
Answer: Target or mission set that is not easily altered because of inertia:
characterized by equilibrium Recognition that tactics must change for
mission achievement: characterized by punctuated bursts of activity to
complete task
◍ Primary group.
Answer: similar to small group that its small enough for fairly consistent
interaction/communication to occur face to face or electronicallydifferent
than small group because it also has to have a feeling of comradeship,
loyalty, and sense of values among members Small group but not all small
as small groups are considered primary groups
◍ Bennis.
Answer: the issue is not just interpreting and envisioning the future, or
knowing where the puck is going to be, but being able to create the kind of
meaning for people, the values that make sense to them, where there's
CHAPTERS 11 & 12 ACTUAL
EXAM PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
◍ Group dynamics.
Answer: •Interactions and forces among group members in social
situations•Focuses on internal nature of groups, how they form, their
structure and processes, and how they function and affect members, the
group, and the organization
◍ Authentic leaders.
Answer: "to know oneself, to be consistent with oneself, and to have
positive and strength-based orientations toward one's development and the
development of others.
◍ Authenic Leaders.
Answer: -Transpaent-honest with themselves and with others.-exhibit a
higher level of moral reasoning capacity, allowing them to judge between
gray and shades of gray
◍ Bennis.
Answer: effective leadership cannot exist without the full inclusion,
initiatives, and the cooperation of employees.
◍ Propinquity.
Answer: people affiliate with one another due to spatial or geographical
proximity
◍ Warren Bennis.
Answer: "The End of Leadership"
,◍ Posner.
Answer: In the past, business believed that a leader was like the captain of a
ship: cool, calm, collected. Now, we see that leaders need to be human.
They need to be in touch, they need to be empathetic, and they need to be
with people. Leaders need to be a part of what's going on, not apart from
what's going on.
◍ Activities, Interactions, Sentiments.
Answer: the more activities people share, the more interactions they have, or
the stronger the sentiments, the more of the other two elements
◍ Balance theory.
Answer: people are attracted to one another on the basis of similar attitudes
toward common objectives and goals
◍ exchange theory.
Answer: where a minimum positive level (rewards greater than costs) of an
outcome must exist in order for attraction or group affiliation to take place
◍ Globalization.
Answer: changed the traditional view of an organizational leader as "the
heroic individual, often charismatic, whose positional power, intellectual
strength, and per- suasive gifts motivate followers
◍ Stages of group development.
Answer: Forming, Storming, Norming, Performing, Adjourning
◍ Fortune Magazine.
Answer: Your competition can copy every advantage you've got—except
one
◍ "black box," or unexplainable concept.
Answer: Regardless of all the attention given to leadership and its
recognized importance, it does remain pretty much of a
_______________________________
◍ Forming.
, Answer: initial stage with uncertainty and confusingmembers not sure of
purpose, structure, task, etc
◍ Bennis.
Answer: "To survive in the twenty-first century, we are going to need a new
generation of leaders, not managers.
◍ Storming.
Answer: often emotionally charged statecharacterized by conflict about roles
and duties
◍ Norming.
Answer: State where group settles into cooperation and
collaborationcharacterized by high cohesion
◍ Leadership.
Answer: defined in terms of group processes, personality, compliance,
particular behaviors, persuasion, power, goal achievement, interaction, role
differentiation, initiation of structure, and combinations of two or more of
these.
◍ Performing.
Answer: fully functioning stagemembers focused on effective task
completion
◍ indicators and predictors of true leadership.
Answer: an individual's ability to find meaning in negative events and to
learn from even the most trying circumstances
◍ adjourning.
Answer: end of the group for temporary groupsdisbands or has new
composition and starts stages over again
◍ George.
Answer: (Authentic leaders) "bring people together around a shared mission
and values and empower them to lead, in order to serve their customers
while creating value for all their stakeholders."
, ◍ Group formation.
Answer: economics, security, social, punctuated equilibrium model
◍ Economics.
Answer: individuals take advantage of group incentive pay plan
◍ Security.
Answer: individuals join group for united front
◍ Fortune article on Leadership.
Answer: "contemporary leadership seems to be a matter of aligning people
toward common goals and empowering them to take the actions needed
toreach them."
◍ Social.
Answer: individuals have a strong desire for affiliation
◍ Gretzky.
Answer: I don't go where the puck is; I go to where the puck is going to be."
◍ Punctuated Equilibrium Model.
Answer: Target or mission set that is not easily altered because of inertia:
characterized by equilibrium Recognition that tactics must change for
mission achievement: characterized by punctuated bursts of activity to
complete task
◍ Primary group.
Answer: similar to small group that its small enough for fairly consistent
interaction/communication to occur face to face or electronicallydifferent
than small group because it also has to have a feeling of comradeship,
loyalty, and sense of values among members Small group but not all small
as small groups are considered primary groups
◍ Bennis.
Answer: the issue is not just interpreting and envisioning the future, or
knowing where the puck is going to be, but being able to create the kind of
meaning for people, the values that make sense to them, where there's
