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C715/ C 715 Organizational Behavior OA Exam | (Latest 2026/2027 Update) | Complete Exam Questions with Verified Answers and Detailed Rationales | A+ Graded | Western Governors University

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INSTANT PDF DOWNLOAD - This is the comprehensive Objective Assessment (OA) study guide for the C715 Organizational Behavior course at Western Governors University (WGU) (Latest 2026/2027 Update), featuring verified exam questions with correct answers and detailed rationales based on the official WGU course curriculum. Covers the three levels of analysis in OB (individual, group, organizational). Includes Big Five personality traits (OCEAN) with Conscientiousness most consistently related to job performance, Myers-Briggs Type Indicator (MBTI), heredity approach stating personality determined by genes, core self-evaluations, and Rokeach Value Survey. Covers fundamental attribution error and self-serving bias. Covers motivation theories: Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory (hygiene factors prevent dissatisfaction, motivators encourage satisfaction), McClelland's Theory of Needs (achievement, affiliation, power), Expectancy Theory, Goal-Setting Theory, and Equity Theory. Covers group dynamics: Five-Stage Model of Group Development (forming, storming, norming, performing, adjourning), social loafing, group cohesiveness, cross-functional teams, virtual teams, and self-managed work teams. Includes leadership theories: trait theory, behavioral theory, Fiedler's Contingency Model, Path-Goal Theory, LMX Theory, charismatic leadership, and transformational leadership. Covers organizational culture, conflict resolution techniques, reward systems, performance evaluation, 360-degree feedback, power bases, rational decision-making model, bounded rationality, and cognitive biases. INSTANT DIGITAL DOWNLOAD (PDF) immediately upon purchase. Fully text-searchable, printable, and accessible anytime. Trusted by WGU business students for OA success. 100% satisfaction guarantee. C715 OA Exam WGU C715 Organizational Behavior WGU Business Management course three levels OB Big Five personality OCEAN Conscientiousness job performance MBTI extraverted heredity approach genes core self evaluation Rokeach values fundamental attribution error self serving bias Maslow hierarchy needs Herzberg hygiene motivators McClelland needs expectancy theory goal setting theory equity theory group development stages social loafing group cohesiveness self managed teams organizational culture Hofstede dimensions authoritative command performance evaluation 360 degree feedback power bases rational decision making bounded rationality cognitive biases A+ Grade WGU Study Guide

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WGU WESTERN GOVERNORS UNIVERSITY




517C
EST. 1997 College of Business




C715: Organizational Behavior
COMPREHENSIVE FINAL EXAMINATION

INSTITUTION PROGRAM
Western Governors University Bachelor of Science in Business Administration

COURSE CODE COURSE TITLE
C715 Organizational Behavior

ACADEMIC YEAR EXAM TITLE
2025–2026 Comprehensive Final Assessment

TOTAL QUESTIONS EXAM FORMAT
80 Multiple Choice — Select the Single Best Answer




General Instructions
▸ Read each question carefully before selecting your answer.
▸ Select the single best answer for each multiple-choice item.
▸ This comprehensive examination covers all course competencies: personality and individual differences,
perception and decision-making, motivation theories, group dynamics and teams, leadership theories,
organizational culture and change, power and politics, and conflict and negotiation.
▸ All questions are weighted equally unless otherwise noted.
▸ Electronic devices, notes, and reference materials are prohibited during the examination.



Q MULTIPLE CHOICE QUESTIONS 80 Questions

,1. Gordon Allport defined personality as:

A. The sum total of observable behaviors in social settings
B. The dynamic organization within the individual of psychophysical systems that determine unique adjustments to
the environment
C. A set of five basic dimensions that describe all human behavior
D. The inherited traits that determine career success

CORRECT ANSWER:
B. The dynamic organization within the individual of psychophysical systems that determine unique
adjustments to the environment

RATIONALE:
Gordon Allport's classic definition describes personality as "the dynamic organization within the individual of
those psychophysical systems that determine his unique adjustments to his environment." This emphasizes
that personality is both organized and dynamic, involving both psychological and physical aspects. Option C
describes the Big Five Model. Options A and D are incomplete.



2. The Myers-Briggs Type Indicator (MBTI) classifies people based on which four characteristics?

A. Extraversion/Introversion, Sensing/Intuition, Thinking/Feeling, Judging/Perceiving
B. Openness, Conscientiousness, Extraversion, Agreeableness
C. Dominance, Influence, Steadiness, Compliance
D. Achievement, Power, Affiliation, Autonomy

CORRECT ANSWER:
A. Extraversion/Introversion, Sensing/Intuition, Thinking/Feeling, Judging/Perceiving

RATIONALE:
The MBTI is the most widely used personality assessment in the world. It classifies individuals along four
dichotomies: Extraverted (outgoing, sociable) vs. Introverted (quiet, shy); Sensing (practical, detail-focused) vs.
Intuitive (big picture, unconscious processes); Thinking (reason, logic) vs. Feeling (personal values, emotions);
and Judging (order, structure) vs. Perceiving (flexible, spontaneous). Option B describes the Big Five.

,3. The Big Five Model includes which dimensions?

A. Extraversion, Agreeableness, Conscientiousness, Emotional Stability, Openness to Experience
B. Sensing, Intuition, Thinking, Feeling, Perceiving
C. Achievement, Power, Affiliation, Security, Autonomy
D. Realistic, Investigative, Artistic, Social, Enterprising

CORRECT ANSWER:
A. Extraversion, Agreeableness, Conscientiousness, Emotional Stability, Openness to Experience

RATIONALE:
The Big Five (OCEAN) dimensions are: Extraversion (sociable, assertive), Agreeableness (cooperative, trusting),
Conscientiousness (responsible, organized), Emotional Stability (calm, secure vs. neurotic), and Openness to
Experience (imaginative, curious). Conscientiousness is the strongest predictor of job performance. Option D
describes Holland's RIASEC types.



4. Machiavellianism (Mach) refers to:

A. The tendency to be arrogant and have a sense of entitlement
B. The degree to which an individual is pragmatic, maintains emotional distance, and believes ends justify means
C. A lack of concern for others and lack of guilt when actions cause harm
D. The ability to adjust behavior to external situational factors

CORRECT ANSWER:
B. The degree to which an individual is pragmatic, maintains emotional distance, and believes ends
justify means

RATIONALE:
Machiavellianism describes individuals who are pragmatic, emotionally distant, and believe that ends can
justify means. High Machs manipulate more, win more, and are persuaded less. Option A describes narcissism.
Option C describes psychopathy. Together with Machiavellianism, these form the Dark Triad. Option D describes
self-monitoring.

, 5. Narcissism is characterized by:

A. Being pragmatic and maintaining emotional distance
B. A lack of concern for others and absence of guilt
C. The tendency to be arrogant, have a grandiose sense of self-importance, and require excessive admiration
D. The ability to identify opportunities and persevere

CORRECT ANSWER:
C. The tendency to be arrogant, have a grandiose sense of self-importance, and require excessive
admiration

RATIONALE:
Narcissism involves grandiosity, entitlement, and excessive need for admiration. Narcissists often think they are
overqualified and tune out negative feedback, though they work harder when rewards are offered. In
individualistic cultures, narcissism predicts increased CWB. Option A describes Machiavellianism. Option B
describes psychopathy.



6. Situation strength theory proposes that personality translates into behavior depending on the strength of
the situation. The four elements are:
A. Clarity, Consistency, Constraints, Consequences
B. Specificity, Difficulty, Feedback, Commitment
C. Autonomy, Mastery, Purpose, Relatedness
D. Expectancy, Instrumentality, Valence, Equity

CORRECT ANSWER:
A. Clarity, Consistency, Constraints, Consequences

RATIONALE:
Situation strength theory identifies four elements: Clarity (clear cues about expected behavior), Consistency
(compatibility with other cues), Constraints (limits on freedom of action), and Consequences (implications of
actions). In strong situations, personality differences are suppressed; in weak situations, they emerge. Options
B, C, and D describe other theories.

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