GRADED A+| PASS ON FIRST ATTEMPT | BRAND NEW 2026
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem - ANSWER Ans: C
Feedback: Decision making is a complex cognitive process often defined as choosing a
particular course of action. Problem solving is part of decision making and is a systematic
process that focuses on analyzing a difficult situation. Critical thinking, sometimes referred
to as reflective thinking, is related to evaluation and has a broader scope than decision
making and problem solving.
1. Which represents the management functions that are incorporated into the management
process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling - ANSWER Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling.
These are incorporated into what is known as the management process.
1
,What is the advantage of recruiting from outside the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
C. Provides well-motivated candidates
D. Attracts well-qualified candidates - ANSWER Ans: B
Feedback: recruiting from outside the organization provides an opportunity to increase the
pool of candidates for positions but is no guarantee that these canddidates will be more
qualified or motivated than those who come from within the organization.
Which information is too much in flux to identify on an organizational chart?
A) Grapevine lines of communication
B) Line and staff authority
C) Span of control
D) Scalar chains - ANSWER Ans: A
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart because
they are constantly in flux. The remaining information is stable and so identified on the
chart.
Which statement best describes mentorship?
A) The intensity and duration of relationships are similar in mentorship and
preceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mentor
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to
identify more closely with their mentor
D) Most nurses will have the opportunity for many mentor relationships during their careers
- ANSWER Ans: B
Feedback:
2
,The mentor makes a conscious decision to assist the protEgE in career development, with
the relationship usually lasting several years. The remaining statements are not accurate
regarding mentorships.
What is employee behavior best reinforced by?
A) Praise from a supervisor
B) An increase in their pay
C) A personally valued reward
D) Threat of punishment - ANSWER Ans: C
Feedback: Each person is a unique individual who is motivated by different things. The other
options lack that element of personal value.
What is the best combination that characterizes the communication process?
A) Sender-receiver-message
B) Receiver-message-sender
C) Sender-message-receiver
D) Message-sender-receiver - ANSWER Ans: C
Feedback: The combination that best characterizes the communication process is
senderñmessageñreceiver. The other options would result in the likelihood of
miscommunication.
1. Which is the first step in the time management process?
A. Completing the highest priority task
B. Allowing enough time for sufficient daily planning
C. Reprioritizing based on new information received
D. Delegating work that cannot be accomplished in a day - ANSWER Ans: B
Feedback: Daily planning is essential if the manager is to manage by efficiency rather than by
crisis. The remaining options are steps that occur after that planning.
3
, Max Weber, as part of the scientific management era, contributed immensely to the
development of organizational theory. Which statement is not representative of his beliefs?
A) Bureaucracy could provide a rational basis for administrative decisions
B) Worker satisfaction was integral to productivity
C) Organization charts could depict the hierarchy of authority
D) Impersonality of interpersonal relationships should exist in organizations - ANSWER
Ans: B
Feedback:
Max Webers theories did not address worker satisfaction. The other options do represent
the Weber organizational theory.
When does communication have the greatest likelihood of being accurately interpreted?
A) More than one mode is used
B) Face-to-face communication is used
C) Written communication is used
D) The sender repeats the message using the same mode - ANSWER Ans: A
Feedback: Using various communication methods in combination increases the likelihood
that everyone in the organization who needs to hear the message actually will hear it. The
other options are single methods.
What did motivational theorist Victor Vroom state?
A) Personal motivators could be separated from job satisfiers
B) People are motivated by three basic needs: achievement, affiliation, and power
C) A manager's assumptions about workers directly affect the intrinsic motivation of the
workers
D) Employees' expectations about their work environment or a certain event will affect their
behavior - ANSWER Ans: D
Feedback: This theory is called Vroom's expectancy model.
4
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem - ANSWER Ans: C
Feedback: Decision making is a complex cognitive process often defined as choosing a
particular course of action. Problem solving is part of decision making and is a systematic
process that focuses on analyzing a difficult situation. Critical thinking, sometimes referred
to as reflective thinking, is related to evaluation and has a broader scope than decision
making and problem solving.
1. Which represents the management functions that are incorporated into the management
process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling - ANSWER Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling.
These are incorporated into what is known as the management process.
1
,What is the advantage of recruiting from outside the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
C. Provides well-motivated candidates
D. Attracts well-qualified candidates - ANSWER Ans: B
Feedback: recruiting from outside the organization provides an opportunity to increase the
pool of candidates for positions but is no guarantee that these canddidates will be more
qualified or motivated than those who come from within the organization.
Which information is too much in flux to identify on an organizational chart?
A) Grapevine lines of communication
B) Line and staff authority
C) Span of control
D) Scalar chains - ANSWER Ans: A
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart because
they are constantly in flux. The remaining information is stable and so identified on the
chart.
Which statement best describes mentorship?
A) The intensity and duration of relationships are similar in mentorship and
preceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mentor
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to
identify more closely with their mentor
D) Most nurses will have the opportunity for many mentor relationships during their careers
- ANSWER Ans: B
Feedback:
2
,The mentor makes a conscious decision to assist the protEgE in career development, with
the relationship usually lasting several years. The remaining statements are not accurate
regarding mentorships.
What is employee behavior best reinforced by?
A) Praise from a supervisor
B) An increase in their pay
C) A personally valued reward
D) Threat of punishment - ANSWER Ans: C
Feedback: Each person is a unique individual who is motivated by different things. The other
options lack that element of personal value.
What is the best combination that characterizes the communication process?
A) Sender-receiver-message
B) Receiver-message-sender
C) Sender-message-receiver
D) Message-sender-receiver - ANSWER Ans: C
Feedback: The combination that best characterizes the communication process is
senderñmessageñreceiver. The other options would result in the likelihood of
miscommunication.
1. Which is the first step in the time management process?
A. Completing the highest priority task
B. Allowing enough time for sufficient daily planning
C. Reprioritizing based on new information received
D. Delegating work that cannot be accomplished in a day - ANSWER Ans: B
Feedback: Daily planning is essential if the manager is to manage by efficiency rather than by
crisis. The remaining options are steps that occur after that planning.
3
, Max Weber, as part of the scientific management era, contributed immensely to the
development of organizational theory. Which statement is not representative of his beliefs?
A) Bureaucracy could provide a rational basis for administrative decisions
B) Worker satisfaction was integral to productivity
C) Organization charts could depict the hierarchy of authority
D) Impersonality of interpersonal relationships should exist in organizations - ANSWER
Ans: B
Feedback:
Max Webers theories did not address worker satisfaction. The other options do represent
the Weber organizational theory.
When does communication have the greatest likelihood of being accurately interpreted?
A) More than one mode is used
B) Face-to-face communication is used
C) Written communication is used
D) The sender repeats the message using the same mode - ANSWER Ans: A
Feedback: Using various communication methods in combination increases the likelihood
that everyone in the organization who needs to hear the message actually will hear it. The
other options are single methods.
What did motivational theorist Victor Vroom state?
A) Personal motivators could be separated from job satisfiers
B) People are motivated by three basic needs: achievement, affiliation, and power
C) A manager's assumptions about workers directly affect the intrinsic motivation of the
workers
D) Employees' expectations about their work environment or a certain event will affect their
behavior - ANSWER Ans: D
Feedback: This theory is called Vroom's expectancy model.
4
