CTM Review – Study Guide, Key Concepts & Exam Preparation Notes
What are the four tools of the marketing mix? - correct answer ✔✔Product, Price, Place, and
Promotion
How much work against gravity does a person with a mass of 90 kilograms do when he climbs
stairs to a height of 20 meters? - correct answer ✔✔882 N
What is a title VII violation? - correct answer ✔✔All of the above
Sin (α + β) = - correct answer ✔✔sinα cosβ + cosα sinβ
"Thyself" is the archaic form of which of the following pronouns? - correct answer ✔✔Yourself
What is the term for material in various stages of completion in the production facility? - correct
answer ✔✔work-in-process
What is the name of the method for controlling production so excessive forward movement of
material is restricted? - correct answer ✔✔Kanban
The term for a networking planning technique where the activities that make up the project and
how they are related is graphically presented is a - correct answer ✔✔PERT Chart
Who was the first to identify the smallest measurable unit of motion often referred to as
"therbligs"? - correct answer ✔✔Frank Gilbreth
Which of the following led to the philosophy of producing materials as needed, thereby,
reducing inventories? - correct answer ✔✔JIT
, What is one of the principles of ISO 9000:2000? - correct answer ✔✔Involvement of people
Quality characteristics that are classified as conforming or nonconforming to specifications such
as a "go/no go gage" applications are referred to as ___ data? - correct answer ✔✔attribute
Which of the following is not correct with respect to the total area under the curve associated
with ±1σ,±2σ,±3σ? - correct answer ✔✔90.34%
Variation is present in every process. Which one of the following statements is not true? -
correct answer ✔✔automation has increased the effects of environments variation
Which one of the following statements is correct with respect to a proper description of random
(chance) variation? - correct answer ✔✔all of the above statements are correct descriptions of
random causes of variation
With respect to process capability, which of the following situations is the most desirable? -
correct answer ✔✔6σ < USL - LSL
The optimal capability index (Cp) for non-Six Sigma Company is frequently established at ___? -
correct answer ✔✔1.33
Which one of the following statements is not correct with respect to a continuous process? -
correct answer ✔✔it does not require group or individual charting of process variables
If repeatability is large compared to reproducibility, the reasons for it may center on which of
the following reasons? - correct answer ✔✔all of the above are acceptable reasons
What are the four tools of the marketing mix? - correct answer ✔✔Product, Price, Place, and
Promotion
How much work against gravity does a person with a mass of 90 kilograms do when he climbs
stairs to a height of 20 meters? - correct answer ✔✔882 N
What is a title VII violation? - correct answer ✔✔All of the above
Sin (α + β) = - correct answer ✔✔sinα cosβ + cosα sinβ
"Thyself" is the archaic form of which of the following pronouns? - correct answer ✔✔Yourself
What is the term for material in various stages of completion in the production facility? - correct
answer ✔✔work-in-process
What is the name of the method for controlling production so excessive forward movement of
material is restricted? - correct answer ✔✔Kanban
The term for a networking planning technique where the activities that make up the project and
how they are related is graphically presented is a - correct answer ✔✔PERT Chart
Who was the first to identify the smallest measurable unit of motion often referred to as
"therbligs"? - correct answer ✔✔Frank Gilbreth
Which of the following led to the philosophy of producing materials as needed, thereby,
reducing inventories? - correct answer ✔✔JIT
, What is one of the principles of ISO 9000:2000? - correct answer ✔✔Involvement of people
Quality characteristics that are classified as conforming or nonconforming to specifications such
as a "go/no go gage" applications are referred to as ___ data? - correct answer ✔✔attribute
Which of the following is not correct with respect to the total area under the curve associated
with ±1σ,±2σ,±3σ? - correct answer ✔✔90.34%
Variation is present in every process. Which one of the following statements is not true? -
correct answer ✔✔automation has increased the effects of environments variation
Which one of the following statements is correct with respect to a proper description of random
(chance) variation? - correct answer ✔✔all of the above statements are correct descriptions of
random causes of variation
With respect to process capability, which of the following situations is the most desirable? -
correct answer ✔✔6σ < USL - LSL
The optimal capability index (Cp) for non-Six Sigma Company is frequently established at ___? -
correct answer ✔✔1.33
Which one of the following statements is not correct with respect to a continuous process? -
correct answer ✔✔it does not require group or individual charting of process variables
If repeatability is large compared to reproducibility, the reasons for it may center on which of
the following reasons? - correct answer ✔✔all of the above are acceptable reasons
