Chapter 1: Introduction to Information Systems UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS
information technology (IT) refers to any computer based tool that people use to work with information and
to support the information and information processing needs of an organization
information system (IS) collects, processes, stores, analyzes, and disseminates information for a specific
purpose
informed user a person knowledgeable about information systems and information technology
chief information officer (CIO) highest ranking IS manager; is responsible for all strategic planning in the
organization
chief executive officer the highest-ranking person in a company or other institution, ultimately
(CEO) responsible for making managerial decisions
chief financial official (CFO) a senior executive executive with responsibility for the financial affairs of a
corporation or other institution
data items refer to an elementary description of things, events, activities, and transactions
that are recorded, classified and stored but are not organized to convey any
specific meaning
examples: can be numbers (1,2,3,4,5), letters (A,B,C), figures, sounds and images
information refers to data that have been organized so that they have meaning and value to
the recipient
example: GPA by itself is data, but a student's name coupled with her GPA is
information
, knowledge consists of data and/or information that have been organized and processed to
convey understanding, experience, accumulated learning and expertise as they
apply to a current business problem
information system architecture the business processes and rules, system structure, technical framework and
product technologies for a business or organizational information system
computer-based information system (CBIS) is an information system that uses computer technology to perform some or all of
its intended tasks
information technology components/platform - hardware
- software
- database
- network
hardware consists of devices such as the processor, monitor, keyboard, and printer
together, these devices accept, process, and display data and information
software a program or collection of programs that enable the hardware to process data
database a collection of related files or tables containing data
network a connecting system (wireline or wireless) that permits different computers to
share resources
procedures the instructions for combining the above components to process information and
generate the desired output
people are those individuals who use the hardware and software, interface with it, or
utilize its output
information technology services IT personnel use these components to develop information systems, oversee
security and risk, and manage data
information technology infrastructure = IT components (hardware, software, database & network) + IT services (develop
information systems, oversee security and risk, & manage data)
application (app) a computer program designed to support a specific task or business process
departmental information system (functional area the collection of application programs in a single department
information system)
accounting
finance
marketing
production/operations
human resources information system (HRIS) the collection of application program in the human resources area
AND CORRECT ANSWERS
information technology (IT) refers to any computer based tool that people use to work with information and
to support the information and information processing needs of an organization
information system (IS) collects, processes, stores, analyzes, and disseminates information for a specific
purpose
informed user a person knowledgeable about information systems and information technology
chief information officer (CIO) highest ranking IS manager; is responsible for all strategic planning in the
organization
chief executive officer the highest-ranking person in a company or other institution, ultimately
(CEO) responsible for making managerial decisions
chief financial official (CFO) a senior executive executive with responsibility for the financial affairs of a
corporation or other institution
data items refer to an elementary description of things, events, activities, and transactions
that are recorded, classified and stored but are not organized to convey any
specific meaning
examples: can be numbers (1,2,3,4,5), letters (A,B,C), figures, sounds and images
information refers to data that have been organized so that they have meaning and value to
the recipient
example: GPA by itself is data, but a student's name coupled with her GPA is
information
, knowledge consists of data and/or information that have been organized and processed to
convey understanding, experience, accumulated learning and expertise as they
apply to a current business problem
information system architecture the business processes and rules, system structure, technical framework and
product technologies for a business or organizational information system
computer-based information system (CBIS) is an information system that uses computer technology to perform some or all of
its intended tasks
information technology components/platform - hardware
- software
- database
- network
hardware consists of devices such as the processor, monitor, keyboard, and printer
together, these devices accept, process, and display data and information
software a program or collection of programs that enable the hardware to process data
database a collection of related files or tables containing data
network a connecting system (wireline or wireless) that permits different computers to
share resources
procedures the instructions for combining the above components to process information and
generate the desired output
people are those individuals who use the hardware and software, interface with it, or
utilize its output
information technology services IT personnel use these components to develop information systems, oversee
security and risk, and manage data
information technology infrastructure = IT components (hardware, software, database & network) + IT services (develop
information systems, oversee security and risk, & manage data)
application (app) a computer program designed to support a specific task or business process
departmental information system (functional area the collection of application programs in a single department
information system)
accounting
finance
marketing
production/operations
human resources information system (HRIS) the collection of application program in the human resources area
