WGU C484 Organizational Behavior and Leadership
Mastery Guide 2026–2027 | Human Behavior, Leadership
Psychology & Workplace Dynamics Explained
Employees A and B work together on the same project team. When the team faces a complex problem,
the team leader usually asks B to generate alternative solutions for the team to consider. Experience has
shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can
effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued
with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?
Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits negative core self
evaluation.
Employee A exhibits positive core self evaluation and employee B exhibits positive - correct answers -
Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.
Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
1
,Stimulation, task, and skills
Situation, target, and perceiver
Problem, criteria, and alternatives
Heredity, environment, and perceiver - correct answers -Situation, target, and perceiver
A person is broadminded, courageous, and forgiving.
Which type of values are these?
Terminal values
Transitory values
Determinate values
Instrumental values - correct answers -Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings.
2
, Which kind of reward is this?
Intrinsic reward
Extrinsic reward
Affiliation reward
Compensatory reward - correct answers -Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-
order needs and higher-order needs?
McGregor's Theory X and Theory Y
McClelland's Theory of Needs
Maslow's Hierarchy of Needs Theory
Two-Factor Theory - correct answers -Maslow's Hierarchy of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation.
Manager A is upset by this relationship and is looking for a new job.
3
Mastery Guide 2026–2027 | Human Behavior, Leadership
Psychology & Workplace Dynamics Explained
Employees A and B work together on the same project team. When the team faces a complex problem,
the team leader usually asks B to generate alternative solutions for the team to consider. Experience has
shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can
effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued
with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?
Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits negative core self
evaluation.
Employee A exhibits positive core self evaluation and employee B exhibits positive - correct answers -
Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.
Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
1
,Stimulation, task, and skills
Situation, target, and perceiver
Problem, criteria, and alternatives
Heredity, environment, and perceiver - correct answers -Situation, target, and perceiver
A person is broadminded, courageous, and forgiving.
Which type of values are these?
Terminal values
Transitory values
Determinate values
Instrumental values - correct answers -Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings.
2
, Which kind of reward is this?
Intrinsic reward
Extrinsic reward
Affiliation reward
Compensatory reward - correct answers -Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-
order needs and higher-order needs?
McGregor's Theory X and Theory Y
McClelland's Theory of Needs
Maslow's Hierarchy of Needs Theory
Two-Factor Theory - correct answers -Maslow's Hierarchy of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation.
Manager A is upset by this relationship and is looking for a new job.
3
