Health Care Management
Health Care Management with Health Tourism Specialization
TEST BANK FOR WRITTEN FINAL EXAM
HEALTH CARE MANAGEMENT
WITH HEALTH TOURISM SPECIALIZATION
2025/2026
, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
GUIDELINES FOR TEST QUESTIONS
1. Simple choice – one correct answer is possible
Please write the letter of the correct answer!
2. Multiple choice – one or more than one answer may be correct
Please write the letter of the correct answer!
3. True or false
Please write next to sentence is it true (T) or false (F)!
4. Analysis of relation – analysing of truth of statements and the connection
Please write the letter of the correct answer!
Key for analysis of relation:
First part of the sentence is true; second part is also true and there is connection
(cause and effect) between the two sentences: A
First part of the sentence is true; second part is also true and there is no
connection (cause and effect) between the two sentences: B
First part of the sentence is true; second part is not true: C
First part of the sentence is not true; second part is true: D
First part of the sentence is not true; second part is also not true: E
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
CONTENTS
ACCESSIBLE TOURISM AND SENIOR TOURISM5
ANATOMY 13
APPLIED BIOLOGY 25
ATTRACTIONS MANAGEMENT AND EXPERIENCE DESIGN 30
BASICS OF CLINICAL KNOWLEDGE 38
BASICS OF PREVENTIVE MEDICINE 42
BASICS OF PSYCHOLOGY, SOCIAL PSYCHOLOGY 45
BIOETHICS AND PROFESSIONAL ETHICS 52
BIOSTATISTICS 57
CALCULUS FOR BUSINESS AND ECONOMICS 62
CO-CREATING HEALTH 67
COMPLEX PHYSIOTHERAPY 74
ELECTRONIC DOCUMENTATION IN HEALTHCARE 82
ECONOMICS, HEALTH ECONOMICS 87
ENVIRONMENTAL ECONOMICS 92
EVENT MANAGEMENT 96
FIRST AID 104
GASTRONOMY AND REFORM NUTRITION 112
HEALTH AND SOCIETY 120
HEALTH ASPECTS OF OPERATING TOURISM SERVICES 128
HEALTH CARE AND QUALITY MANAGEMENT 137
HEALTH CARE LAW 142
HEALTH DESTINATION DEVELOPMENT IN HEALTH TOURISM, PRINCIPLE OF
WELLNESS 147
HEALTH TOURISM PRODUCTS 155
HOTEL MANAGEMENT 161
INTRODUCTION TO HEALTH TOURISM 168
INTRODUCTION TO THE ECONOMICS OF HEALTH AND HEALTH TOURISM 175
LEGAL AND ETHICAL ISSUES IN HEALTH TOURISM 179
MEDICAL TOURISM 186
NATURE MEDICINE 193
ONLINE COMMUNICATION AND SMART DEVICES 199
PATIENT PATHWAYS METHODOLOGY 206
OPERATION AND HR MANAGEMENT IN HEALTH TOURISM 212
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
PHYSIOLOGY - PATHOPHYSIOLOGY 216
PREVENTION AND REHABILITATION 229
PRINCIPLES OF ACCOUNTING 242
PROJECT MANAGEMENT 247
SALES AND MARKETING IN HEALTH TOURISM 251
SPA MANAGEMENT, EXPERIENCE AND SERVICE DESIGN IN HEALTH TOURISM 259
SYSTEMS OF HEALTHCARE INSTITUTIONS AND HEALTH INSURANCE 269
TOURISM AND MENTAL HEALTH 275
TOURISM GEOGRAPHY 280
TRAVEL AGENCY MANAGEMENT 285
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
ACCESSIBLE TOURISM AND SENIOR TOURISM
I. SIMPLE CHOICE
1. What is the primary goal of accessible tourism?
A. To serve only guests with reduced mobility
B. To make tourism services accessible for everyone
C. To make travel cheaper
D. To focus only on the needs of elderly people
Answer: B
2. Which of the following is an example of physical accessibility?
A. Multilingual information boards
B. Accessible webpages
C. Ramp instead of stairs
D. Sensitivity training
Answer: C
3. What does “universal design” mean in tourism?
A. Designing only premium services
B. Designing an environment usable by everyone
C. Creating program packages for different segments
D. Designing exclusively for visually impaired people
Answer: B
4. What is characteristic of an accessible tourism website?
A. Available only on mobile phones
B. Downloadable videos
C. Screen-reader compatibility and high-contrast design
D. Content aimed only for disabled people
Answer: C
5. Which of the following is not part of the concept of accessibility?
A. Physical accessibility
B. Access to information
C. Providing only luxury services
D. Overcoming communication barriers
Answer: C
6. Which transport option is most suitable for accessible tourism?
A. Regular bus with high steps
B. Shared taxi services without prior booking
C. Low-floor, wheelchair-accessible buses
D. Car-sharing systems
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
Answer: C
7. What is a common psychological barrier in accessible tourism?
A. Lack of elevators
B. Fear of discrimination or lack of confidence
C. No Wi-Fi availability
D. Weather unpredictability
Answer: B
8. What is a key principle of inclusive tourism?
A. Ensuring equal access and dignity for all travellers
B. Prioritizing profit over people
C. Targeting only luxury customers
D. Focusing on fast travel and efficiency
Answer: A
9. Which form of communication is the most inclusive in tourism services?
A. Printed flyers only
B. Mobile apps without accessibility features
C. Verbal instructions only
D. Multimodal: visual, written, and audio formats
Answer: D
10. Which service best supports an accessible experience for visually impaired tourists?
A. Braille informational signs
B. Step-free entrances
C. Quiet rest rooms
D. Discounted ticket prices
Answer: A
11. What is one of the most important needs of senior tourists?
A. Short, fast-paced trips
B. Opportunities for extreme sports
C. Comfortable and safe transportation
D. Avoiding company
Answer: C
12. What is the most common health issue among senior tourists?
A. Musculoskeletal disorders
B. Allergic reactions
C. Broken legs
D. Travel-related headaches
Answer: A
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
13. What kind of programs do senior tourists typically prefer?
A. Extreme sports programs
B. Cultural and historical tours
C. Dancing lessons
D. Animation programs
Answer: B
14. What is the main advantage of guided tours for senior travellers?
A. They are always in the off-season
B. Provide structured, low-effort exploration
C. They involve active programs
D. Include free programs
Answer: B
15. What is often a barrier to travel for senior tourists?
A. Too much free time
B. Lack of special care
C. Lack of interest in new cultures
D. Health-related limitations or medical needs
Answer: D
16. What makes cruises popular among senior tourists?
A. They offer comfort, entertainment, and convenience in one place
B. They require physical endurance
C. They are mostly designed for party lovers
D. They are the cheapest travel option
Answer: A
17. How do senior tourists usually plan their trips?
A. Spontaneously, without information
B. Carefully, often with help from travel agencies or family
C. Based on social media trends
D. By following young influencers
Answer: B
18. What kind of accommodation is preferred by senior travellers?
A. Quiet, accessible hotels with medical facilities nearby
B. Hostels with shared rooms
C. Camping sites without facilities
D. Remote eco-villages
Answer: A
19. Which digital service can best support senior tourists before and during travel?
A. Social media influencers' blogs
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
B. Online chatbots only
C. Easy-to-navigate booking websites with phone support
D. Complex apps without tutorial options
Answer: C
20. What percentage of the accessible tourism market is made up of senior tourists?
A. circa 20%
B. circa 40%
C. circa 60%
D. circa 90%
Answer: C
II. MULTIPLE CHOICE
1. Which tourism developments are considered inclusive?
A. Programs designed exclusively for adults.
B. Application of the principles of universal design.
C. Subsidized travel packages for senior citizens.
D. Solutions based solely on technology.
Answers: B, C
2. What are the fundamental principles of accessible tourism?
A. Equal access for all.
B. Serving only people with disabilities.
C. Safe and independent usability.
D. Elimination of only physical barriers.
Answers: A, C
3. Which factors contribute to the advancement of accessible tourism?
A. Legal regulations and standards.
B. Increasing consumer interest.
C. Needs of a predominantly young target group.
D. Technological innovations.
Answers: A, B, D
4. What characteristics define an ideal accessible tourist site?
A. Accessible toilets
B. Stairways sloping downward
C. Audio and Braille information signs
D. Wide, flat walkways
Answers: A, C, D
5. Why is it worthwhile for tourism service providers to invest in accessibility
improvements?
A. Reaching a growing target audience.
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
B. Meeting social expectations and supporting CSR values.
C. All guests automatically use more services.
D. Compliance with legal requirements.
Answers: A, B, D
6. What physical barriers may be encountered at a tourist attraction?
A. Staircases without railings.
B. Frequently placed resting benches.
C. Narrow doorways.
D. High thresholds.
Answers: A, C, D
7. Which services can be considered digitally accessible?
A. A website compatible with screen readers.
B. A website containing only images.
C. A high-contrast website with adjustable font sizes.
D. A voice-based navigation menu.
Answers: A, C, D
8. What difficulties might tourists with reduced mobility face?
A. Non-accessible accommodations.
B. Excessive presence of tour guides.
C. Tourist attractions that are difficult to reach.
D. Inadequate information about accessibility.
Answers: A, C, D
9. Who are the main target groups of accessible tourism?
A. Blind and visually impaired individuals.
B. Young, athletic backpackers.
C. People with reduced mobility.
D. The senior population.
Answers: A, C, D
10. Why is staff training important in accessible tourism?
A. It enhances sensitivity to guests' needs.
B. Because every guest arrives with professional assistance.
C. It enables staff to anticipate potential challenges.
D. It supports effective communication tailored to diverse needs.
Answers: A, C, D
11. In which areas is accessibility necessary in public transportation?
A. Low-floor vehicle designs
B. Reduction in the number of seats
C. Audio and visual assistive devices on board
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, TEST BANK FOR WRITTEN FINAL EXAM HEALTH CARE MANAGEMENT WITH HEALTH TOURISM SPECIALIZATION 2025/2026
D. Platform markings for visually impaired passengers
Answers: A, C, D
12. Which areas require staff sensitization?
A. Reception
B. Maintenance and cleaning
C. Restaurant service
D. Only the marketing team
Answers: A, B, C
13. What accessibility features characterize a well-designed exhibition space?
A. Tactile exhibits for blind visitors.
B. Guided tours available exclusively online.
C. Interactive, multisensory devices.
D. Unhindered wheelchair mobility.
Answers: A, C, D
14. What tools can assist visitors with reduced mobility in a museum?
A. Lifting platforms and ramps.
B. Use of stairs only.
C. Exhibition areas accessible by wheelchair.
D. Heavy doors requiring manual opening.
Answers: A, C
15. What accessibility-related information is important for visitors?
A. Details on parking and entrance access.
B. History of local folk art.
C. Accessibility of restrooms and other facilities.
D. Staff awareness and sensitivity.
Answers: A, C, D
16. What information is important for senior and accessibility-focused tourists on
websites?
A. Number and features of accessible rooms.
B. Mood images of past events.
C. Detailed, well-structured descriptions.
D. Easy navigation and readable fonts.
Answers: A, C, D
17. What are the typical needs of senior tourists while traveling?
A. Comfortable modes of transport.
B. Opportunities for extreme sports.
C. Availability of healthcare services.
D. A flexible itinerary.
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