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CRCR Review Questions | HFMA Revenue Cycle Exam Prep

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This review guide includes questions on HCAHPS, OIG compliance, KPIs, Medicare/Medicaid, EMTALA, insurance verification, chargemaster, and financial counseling. It emphasizes organizational ethics and HFMA best practices.

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CRCR Review Questions


1. Which option is NOT a main HFMA Healthcare Dollars and Sense revenue
cycle initiative?
A) Patient Financial Communications
B) Medical Account Resolution
C) Price Transparency
D) Process Compliance: D) Process Compliance
2. Approximately what % of billing information is obtained during the
registration process (Patient Access).: 40%
3. What is the objective of the HCAHPS initiative?
A) To conduct evaluations concerning patients' perspective on hospital care.
B) To provide a standardization method for evaluating patients' perspective
on hospital care.
C) To provide clear communication and good customer service, which will give
the provider a competitive edge.
D) To make certain that during registration key information is verified by
means of a picture ID and insurance card.: B) To provide a standardization method for evaluating
patients' perspective on hospital care.
4. Which option is NOT a department that supports and collaborates with the
revenue cycle?
A) Finance
B) Clinical Services
C) Information Technology
D) Assisted Living Services: D) Assisted Living Services
5. What must a SNF have to participate in the Medicare Program?: A written transfer
agreement with one of more participating hospitals providing for the transfer of patients between the hospital and
SNF.
6. In order to qualify for Medicare Coverage of Home Health Service a patient
must meet 2 conditions.: 1) An MD must certify that a patient is confined to his/her residence (Not
necessarily bedridden). Leaving the home would be a considerable ettort
2) Hospitals and SNFs may not be considered a place of residence for purposes of home health coverage.
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, 7. Which options is NOT a continuum of care provider?
A) Physician




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