CNA PROMETRIC EXAM 2026
QUESTIONS & VALID COMPLETE
SOLUTIONS
The most important person on the care team is:
A. The doctor
B. The nurse
C. The resident
D. The social worker - Correct Answer ✔✔ C. The resident
Keeping information about residents confidential:
A. Is not important
B. Is fairly important
C. Applies on to medical records
D. A legal obligation - Correct Answer ✔✔ D. A legal obligation
If you are unable to work, it is MOST important to:
A. Inform your supervisor when you are fit to return
B. Inform you supervisor at the earliest opportunity that you are unable to work
C. Call you supervisor when you are ready to return to work
D. Send a note to your supervisor - Correct Answer ✔✔ B. Inform your supervisor at the
earliest opportunity that you are unable to work
NA's report to:
A. Doctor
B. DNS
C. Activities director
D. Licensed nurse - Correct Answer ✔✔ D. Licensed nurse
Upholding residents rights:
A. Is a matter of choice
B. Is a legal requirement
C. Is not an NA's responsibility
D. Applies only if a resident complains - Correct Answer ✔✔ B. Is a legal requirement
Learn about individual's beliefs so you can:
A. Avoid offending someone
B. Argue about differences of opinion
C. Tease residents about their beliefs
D. Defend your own beliefs - Correct Answer ✔✔ A. Avoid offending someone
If you think a resident has been abused:
, A. Tell the abuser to stop
B. Keep quiet
C. Report the abuse
D. Wait to see if it happens again - Correct Answer ✔✔ C. Report the abuse
Difficult behavior may be the result of:
A. A need for comfort and understanding
B.. Old age
C. Stubbornness
D. Bad manners - Correct Answer ✔✔ A. A need for comfort and understanding
The NA should deal with sexuality:
A. With disgust and disapproval
B. By taking away the right to privacy
C. By scolding the residents
D. In a mature and professional manner - Correct Answer ✔✔ D. In a mature and
professional manner
Whenever you feel angry or frustrated:
A. Try to understand your feelings
B. Stomp out of the room
C. Tell the resident's its your fault
D. Let the residents know you are angry - Correct Answer ✔✔ A. Try to understand your
feelings.
Whenever verbal and non-verbal impression are mixed:
A. Words speak louder than actions
B. Actions speak louder than words
C. Words and actions have the same impact
D. There is no message - Correct Answer ✔✔ B. Actions speak louder than words
If your supervisor corrects a procedure:
A. Get defensive
B. Make an excuse
C. Learn from your mistake
D. Blame someone else - Correct Answer ✔✔ C. Learn from your mistake
If a person is visually impaired, you would:
A. Scold the person for not wearing glasses
B. Identify yourself whenever entering the room
C. Discourage the person from being independent
D. Avoid talking to the person - Correct Answer ✔✔ B. Identify yourself whenever
entering the room
If a person is hearing impaired:
A. Get the person's attention before talking
QUESTIONS & VALID COMPLETE
SOLUTIONS
The most important person on the care team is:
A. The doctor
B. The nurse
C. The resident
D. The social worker - Correct Answer ✔✔ C. The resident
Keeping information about residents confidential:
A. Is not important
B. Is fairly important
C. Applies on to medical records
D. A legal obligation - Correct Answer ✔✔ D. A legal obligation
If you are unable to work, it is MOST important to:
A. Inform your supervisor when you are fit to return
B. Inform you supervisor at the earliest opportunity that you are unable to work
C. Call you supervisor when you are ready to return to work
D. Send a note to your supervisor - Correct Answer ✔✔ B. Inform your supervisor at the
earliest opportunity that you are unable to work
NA's report to:
A. Doctor
B. DNS
C. Activities director
D. Licensed nurse - Correct Answer ✔✔ D. Licensed nurse
Upholding residents rights:
A. Is a matter of choice
B. Is a legal requirement
C. Is not an NA's responsibility
D. Applies only if a resident complains - Correct Answer ✔✔ B. Is a legal requirement
Learn about individual's beliefs so you can:
A. Avoid offending someone
B. Argue about differences of opinion
C. Tease residents about their beliefs
D. Defend your own beliefs - Correct Answer ✔✔ A. Avoid offending someone
If you think a resident has been abused:
, A. Tell the abuser to stop
B. Keep quiet
C. Report the abuse
D. Wait to see if it happens again - Correct Answer ✔✔ C. Report the abuse
Difficult behavior may be the result of:
A. A need for comfort and understanding
B.. Old age
C. Stubbornness
D. Bad manners - Correct Answer ✔✔ A. A need for comfort and understanding
The NA should deal with sexuality:
A. With disgust and disapproval
B. By taking away the right to privacy
C. By scolding the residents
D. In a mature and professional manner - Correct Answer ✔✔ D. In a mature and
professional manner
Whenever you feel angry or frustrated:
A. Try to understand your feelings
B. Stomp out of the room
C. Tell the resident's its your fault
D. Let the residents know you are angry - Correct Answer ✔✔ A. Try to understand your
feelings.
Whenever verbal and non-verbal impression are mixed:
A. Words speak louder than actions
B. Actions speak louder than words
C. Words and actions have the same impact
D. There is no message - Correct Answer ✔✔ B. Actions speak louder than words
If your supervisor corrects a procedure:
A. Get defensive
B. Make an excuse
C. Learn from your mistake
D. Blame someone else - Correct Answer ✔✔ C. Learn from your mistake
If a person is visually impaired, you would:
A. Scold the person for not wearing glasses
B. Identify yourself whenever entering the room
C. Discourage the person from being independent
D. Avoid talking to the person - Correct Answer ✔✔ B. Identify yourself whenever
entering the room
If a person is hearing impaired:
A. Get the person's attention before talking
