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NAB - Operations Exam Questions & Answers (Grade A+).docx

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NAB - Operations Exam Questions &
Answers (Grade A+)
One practical reason the administrator must rely more and more on
the expertise of department heads is _____.
A. Requirements are too numerous for one person to remember
B. Department heads are better trained
C. Department heads come with more experience
D. Department heads care more -
correct answer ✅A. Requirements are too numerous for one
person to remember.


As regulations continue to proliferate, the average nursing facility
administrator must increasingly act as a resource and overall facility
expert who depends on department heads and their staff to be the
experts in their specific area. One of the essential aspects of the
administrator's job is knowing where to find the necessary
information and providing that information in a timely fashion to
their staff.


The one person MOST responsible for resident rights in the nursing
facility is the _____.
A. Administrator
B. Direct caregiver
C. Director of nursing

,NAB - Operations Exam Questions &
Answers (Grade A+)
D. Resident council president -
correct answer ✅A. Administrator.


The administrator is, more than anyone else in the facility,
responsible for resident rights. Resident rights are a very large
portion of today's federal regulations ranging from F550 to F586.


Generally, the percentage of nursing facilities with deficiencies for
resident rights is _____.
A. 5% to 10%
B. Unacceptable
C. 10% to 15%
D. 15% to 20% -
correct answer ✅C. 10% to 15%.


Resident rights regulations traditionally have anywhere from 10% to
15% noncompliance nationwide and must be a constant concern
for the administrator.


Larger facilities (200 or more residents) might consider the
appointment of perhaps _____ middle-level managers to whom
two or more department heads may report.

,NAB - Operations Exam Questions &
Answers (Grade A+)
A. Two
B. Three
C. Four
D. Half a dozen -
correct answer ✅D. Half a dozen.


In a larger facility of perhaps 200 residents, a model is to group
several administrative functions under middle-level managers who
report to the administrator. One such arrangement is to appoint
several middle-level managers.


Many administrators use some variation of a daily department head
meeting. These meetings are often referred to as _____ meetings.
A. Team
B. Stand-up
C. Care plan
D. Collaborative -
correct answer ✅B. Stand-up.


Facility administrators utilize some variation of a daily department
head meeting. Some call it "stand-up" and meet for plus or minus

, NAB - Operations Exam Questions &
Answers (Grade A+)
10 minutes each morning, some call it "stand-up" and sit down for
plus or minus 30 minutes each morning and review every resident,
and others meet with department heads only once a week or less
often.


_____ is the ability to identify with the feelings, thoughts, or
attitudes of another.
A. Empathy
B. Caring
C. Understanding
D. Insight -
correct answer ✅A. Empathy.


Empathy is the ability to identify with the feelings, thoughts, or
attitudes of another. Aging is often associated with progressive
losses of functions and the ability to cope effectively. The
administrator must empathize with the residents and understand
their losses and concerns about needing 24-hour-a-day nursing
care.

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