USF PRINCIPLES OF MANAGEMENT
TEST 1 QUESTIONS & ACTUAL
CORRECT ANSWERS PASSED
Management - Correct Answer ✔✔ Management is the pursuit of organizational goals
efficiently and effectively
Main objectives of management - Correct Answer ✔✔ Planning, organizing, leading,
controlling
Planning - Correct Answer ✔✔ the process of anticipating future events and
determining strategies to achieve organizational objectives in the future
Organizing - Correct Answer ✔✔ deciding where decisions will be made, who will do
what jobs and tasks, and who will work for whom
Leading - Correct Answer ✔✔ inspiring and motivating workers to work hard to achieve
organizational goals
Controlling - Correct Answer ✔✔ Determines to what extent the business is
accomplishing the goals it set out to reach in the planning stage
competitive advantage - Correct Answer ✔✔ the ability of an organization to produce
goods or services more effectively than competitors do, thereby outperforming them
Innovation - Correct Answer ✔✔ Finding ways to better goods or services
artificial intelligence - Correct Answer ✔✔ the discipline concerned with creating
computer systems that simulate human reasoning and sensation
Levels of Management - Correct Answer ✔✔ Top, middle, first line, team leaders
Top Managers - Correct Answer ✔✔ make long-term decisions about the overall
direction of the organization and establish the objectives, policies, and strategies for it
Middle Managers - Correct Answer ✔✔ implement the policies and plans of the top
managers above them and supervise and coordinate the activities of the first-line
managers below them
first-line managers - Correct Answer ✔✔ make short-term operating decisions, directing
the daily tasks of non managerial personnel
, Team leaders - Correct Answer ✔✔ managers responsible for facilitating team activities
toward achieving key results
Mintzberg's 3 Roles of Management - Correct Answer ✔✔ Interpersonal roles,
informational roles, decisions roles
Interpersonal roles - Correct Answer ✔✔ managers interact with people inside and
outside their work units
Informational roles - Correct Answer ✔✔ managers receive and communicate
information
monitor, disseminator, spokesperson
Decisional roles - Correct Answer ✔✔ managers use information to make decisions to
solve problems or take advantage of opportunities I.e. entrepreneur, handler, resource
allocator, negotiator
Classical Viewpoint - Correct Answer ✔✔ emphasis on ways to manage work more
efficiently
Scientific Management - Correct Answer ✔✔ emphasized the scientific study of work
methods to improve the productivity of individual workers - Frederick Taylor & Lillian
Gilberth
Administrative Management - Correct Answer ✔✔ concerned with managing the total
organization - Henri Fayol & Max Weber
Behavioral Viewpoint - Correct Answer ✔✔ emphasized the importance of
understanding human behavior and of motivating employees toward achievement
Early Behaviorism - Correct Answer ✔✔ Pioneered by Munsterberg, Follett, & Mayo
Human Relations Movement - Correct Answer ✔✔ proposed that better human relations
could increase worker productivity - Abraham Maslow & Douglas McGregor
Behavioral Science - Correct Answer ✔✔ relies on scientific research for developing
theories about human behavior that can be used to provide practical tools for managers
Quantitative Viewpoint - Correct Answer ✔✔ application to management of quantitative
techniques, such as statistics and computer simulations
Management Science - Correct Answer ✔✔ focuses on using mathematics to aid in
problem solving and decision making
Operations Management - Correct Answer ✔✔ focuses on managing the production
and delivery of an organization's products or services more effectively
TEST 1 QUESTIONS & ACTUAL
CORRECT ANSWERS PASSED
Management - Correct Answer ✔✔ Management is the pursuit of organizational goals
efficiently and effectively
Main objectives of management - Correct Answer ✔✔ Planning, organizing, leading,
controlling
Planning - Correct Answer ✔✔ the process of anticipating future events and
determining strategies to achieve organizational objectives in the future
Organizing - Correct Answer ✔✔ deciding where decisions will be made, who will do
what jobs and tasks, and who will work for whom
Leading - Correct Answer ✔✔ inspiring and motivating workers to work hard to achieve
organizational goals
Controlling - Correct Answer ✔✔ Determines to what extent the business is
accomplishing the goals it set out to reach in the planning stage
competitive advantage - Correct Answer ✔✔ the ability of an organization to produce
goods or services more effectively than competitors do, thereby outperforming them
Innovation - Correct Answer ✔✔ Finding ways to better goods or services
artificial intelligence - Correct Answer ✔✔ the discipline concerned with creating
computer systems that simulate human reasoning and sensation
Levels of Management - Correct Answer ✔✔ Top, middle, first line, team leaders
Top Managers - Correct Answer ✔✔ make long-term decisions about the overall
direction of the organization and establish the objectives, policies, and strategies for it
Middle Managers - Correct Answer ✔✔ implement the policies and plans of the top
managers above them and supervise and coordinate the activities of the first-line
managers below them
first-line managers - Correct Answer ✔✔ make short-term operating decisions, directing
the daily tasks of non managerial personnel
, Team leaders - Correct Answer ✔✔ managers responsible for facilitating team activities
toward achieving key results
Mintzberg's 3 Roles of Management - Correct Answer ✔✔ Interpersonal roles,
informational roles, decisions roles
Interpersonal roles - Correct Answer ✔✔ managers interact with people inside and
outside their work units
Informational roles - Correct Answer ✔✔ managers receive and communicate
information
monitor, disseminator, spokesperson
Decisional roles - Correct Answer ✔✔ managers use information to make decisions to
solve problems or take advantage of opportunities I.e. entrepreneur, handler, resource
allocator, negotiator
Classical Viewpoint - Correct Answer ✔✔ emphasis on ways to manage work more
efficiently
Scientific Management - Correct Answer ✔✔ emphasized the scientific study of work
methods to improve the productivity of individual workers - Frederick Taylor & Lillian
Gilberth
Administrative Management - Correct Answer ✔✔ concerned with managing the total
organization - Henri Fayol & Max Weber
Behavioral Viewpoint - Correct Answer ✔✔ emphasized the importance of
understanding human behavior and of motivating employees toward achievement
Early Behaviorism - Correct Answer ✔✔ Pioneered by Munsterberg, Follett, & Mayo
Human Relations Movement - Correct Answer ✔✔ proposed that better human relations
could increase worker productivity - Abraham Maslow & Douglas McGregor
Behavioral Science - Correct Answer ✔✔ relies on scientific research for developing
theories about human behavior that can be used to provide practical tools for managers
Quantitative Viewpoint - Correct Answer ✔✔ application to management of quantitative
techniques, such as statistics and computer simulations
Management Science - Correct Answer ✔✔ focuses on using mathematics to aid in
problem solving and decision making
Operations Management - Correct Answer ✔✔ focuses on managing the production
and delivery of an organization's products or services more effectively
