PRINCIPLES OF MANAGEMENT FINAL
EXAM QUESTIONS & ACCURATE
ANSWERS PASSED 100%
Amanda, the sales manager at an e-commerce fashion site, decides the annual,
monthly, and weekly targets of all the salespersons in the company. She sets these
targets in such a way that the salespersons work toward achieving the organizational
goals. In this scenario, which of the following management functions does Amanda
perform? - Correct Answer ✔✔ Planning
In the context of the skills that good managers should possess, which of the following
statements is true of managers with a motivation to manage?
Select one: - Correct Answer ✔✔ Mangers with a strong motivation to manage are rated
as better managers by their employees.
Aaron, the chief executive officer of Periwinkle Inc., often sits on the boards of other
companies to share viewpoints on business operations. In this case, which of the
following managerial roles does Aaron perform? - Correct Answer ✔✔ The liaison role
Jandes, a daily newspaper, follows a formal structure with little flexibility. The team
managers of the company are required to ensure that their team members arrive at
work by 9 a.m. every day. All the employees are required to stay for a minimum of 45
hours in office per week. This scenario best illustrates Jandes's _____. - Correct
Answer ✔✔ organizational culture
According to bureaucratic management, _____ should supervise an organization to
reduce favoritism. - Correct Answer ✔✔ Professional Managers
_____ are groups of concerned citizens who band together to try to influence the
business practices of specific industries, businesses, and professions. - Correct Answer
✔✔ Advocacy Groups
Johnson has a quick temper and is known to shout at his coworkers when they try to
talk to him. In the context of workplace deviance, this is an example of _____. - Correct
Answer ✔✔ personal aggression
A team leader is responsible for: - Correct Answer ✔✔ fostering good relationships
within his or her team.
According to Henri Fayol's principles of management, which of the following is true of
unity of direction? - Correct Answer ✔✔ One person and one plan should be used in
deciding the activities to be carried out.
,_____ developed the 14 principles of management. - Correct Answer ✔✔ Henri Fayol
Benjamin saw one of his colleagues stealing office supplies while all the other
employees had gone for lunch. He immediately reported the incident to his supervisor.
Benjamin's action is an example of _____. - Correct Answer ✔✔ whistle-blowing
Which of the following is a similarity between political deviance and personal
aggression? - Correct Answer ✔✔ Both involve harming coworkers
Technical skills are more important for top managers and middle managers than they
are for lower-level managers. - Correct Answer ✔✔ False
When workers deliberately slow their pace or restrict their work output, it is known as
_____. - Correct Answer ✔✔ Soldiering
Which of the following is true of business confidence indices? - Correct Answer ✔✔
They show how sure actual managers are about future business growth
Environmental uncertainty in an organization is high when: - Correct Answer ✔✔
environmental change is extensive
Managers often do a poor job of identifying potential competitors because they tend to
focus on only two or three well-known competitors with similar goals and resources. -
Correct Answer ✔✔ True
Maureen, the owner of a boutique, studies the spending pattern and consumer behavior
of the people in the area in which her store is located. She estimates the likely
variations in demand and pricing and also keeps track of her competitors' sales. Which
of the following concepts does this scenario best illustrate? - Correct Answer ✔✔
Environmental Scanning
Which of the following statements is true of Mary Parker Follett? - Correct Answer ✔✔
She believed that giving orders involves discussing instructions and dealing with
resentment.
Businesses have always looked for information technologies that would speed access
to timely information. - Correct Answer ✔✔ True
In the context of the kinds of managers, middle managers: - Correct Answer ✔✔ are
responsible for planning and allocating resources to meet organizational objectives.
Andy works at a shoe manufacturing plant. He has a nine-hour daily shift in the factory.
However, he only works for six hours and tells his supervisor that he has worked for
nine hours. In the context of workplace deviance, this is an example of _____. - Correct
Answer ✔✔ production deviance
, The managers at Alpha Corp. are closely observing trends in the industry. They are
trying to identify factors that might have a significant influence on Alpha's business
operations. Which of the following concepts is illustrated in the scenario? - Correct
Answer ✔✔ environmental scanning
Reactive customer monitoring involves identifying and addressing customer needs,
trends, and issues before they occur. - Correct Answer ✔✔ False
Trey Tires is going to merge with Big Spokes, and the merger will result in layoffs. As a
result, the workers are not happy. They start doing less work and waste their time by
taking frequent breaks. In the context of scientific management, this behavior of the
workers is known as _____. - Correct Answer ✔✔ soldiering
Unlike a monarchy, the aim of bureaucracy is to: - Correct Answer ✔✔ achieve an
organization's goals in the most efficient way possible.
Which of the following best defines scientific management? - Correct Answer ✔✔ It is
the thorough studying and testing of different work methods to identify the best, most
efficient way to complete a job.
According to the elements of bureaucratic organizations, which of the following should
be a criterion for promoting employees? - Correct Answer ✔✔ Experience or
achievement
The Hawthorne Studies showed that _____. - Correct Answer ✔✔ work performance is
affected by group dynamics
In the context of the mistakes managers make which of the following is a difference
between arrivers and derailers? - Correct Answer ✔✔ Unlike arrivers derailers are
managers who are successful early in their careers but are knocked off the fast track by
the time they reach the middle to upper levels of management.
Kevin owns a restaurant. He does not hire or dismiss his employees and has a
dedicated team that handles the hiring of chefs and other workers. Tasks and
responsibilities of every employee are well defined and documented. Based on the
given information, Kevin's restaurant is a _____. - Correct Answer ✔✔ bureaucratic
organization
Which of the following is a difference between property deviance and production
deviance? - Correct Answer ✔✔ Property deviance affects company possessions and
products, whereas production deviance affects the quality of work produced.
Benjamin steals lunch from his coworkers and shouts and throws tantrums when
confronted about this. In the context of workplace deviance, this is an example of
_____. - Correct Answer ✔✔ personal aggression
EXAM QUESTIONS & ACCURATE
ANSWERS PASSED 100%
Amanda, the sales manager at an e-commerce fashion site, decides the annual,
monthly, and weekly targets of all the salespersons in the company. She sets these
targets in such a way that the salespersons work toward achieving the organizational
goals. In this scenario, which of the following management functions does Amanda
perform? - Correct Answer ✔✔ Planning
In the context of the skills that good managers should possess, which of the following
statements is true of managers with a motivation to manage?
Select one: - Correct Answer ✔✔ Mangers with a strong motivation to manage are rated
as better managers by their employees.
Aaron, the chief executive officer of Periwinkle Inc., often sits on the boards of other
companies to share viewpoints on business operations. In this case, which of the
following managerial roles does Aaron perform? - Correct Answer ✔✔ The liaison role
Jandes, a daily newspaper, follows a formal structure with little flexibility. The team
managers of the company are required to ensure that their team members arrive at
work by 9 a.m. every day. All the employees are required to stay for a minimum of 45
hours in office per week. This scenario best illustrates Jandes's _____. - Correct
Answer ✔✔ organizational culture
According to bureaucratic management, _____ should supervise an organization to
reduce favoritism. - Correct Answer ✔✔ Professional Managers
_____ are groups of concerned citizens who band together to try to influence the
business practices of specific industries, businesses, and professions. - Correct Answer
✔✔ Advocacy Groups
Johnson has a quick temper and is known to shout at his coworkers when they try to
talk to him. In the context of workplace deviance, this is an example of _____. - Correct
Answer ✔✔ personal aggression
A team leader is responsible for: - Correct Answer ✔✔ fostering good relationships
within his or her team.
According to Henri Fayol's principles of management, which of the following is true of
unity of direction? - Correct Answer ✔✔ One person and one plan should be used in
deciding the activities to be carried out.
,_____ developed the 14 principles of management. - Correct Answer ✔✔ Henri Fayol
Benjamin saw one of his colleagues stealing office supplies while all the other
employees had gone for lunch. He immediately reported the incident to his supervisor.
Benjamin's action is an example of _____. - Correct Answer ✔✔ whistle-blowing
Which of the following is a similarity between political deviance and personal
aggression? - Correct Answer ✔✔ Both involve harming coworkers
Technical skills are more important for top managers and middle managers than they
are for lower-level managers. - Correct Answer ✔✔ False
When workers deliberately slow their pace or restrict their work output, it is known as
_____. - Correct Answer ✔✔ Soldiering
Which of the following is true of business confidence indices? - Correct Answer ✔✔
They show how sure actual managers are about future business growth
Environmental uncertainty in an organization is high when: - Correct Answer ✔✔
environmental change is extensive
Managers often do a poor job of identifying potential competitors because they tend to
focus on only two or three well-known competitors with similar goals and resources. -
Correct Answer ✔✔ True
Maureen, the owner of a boutique, studies the spending pattern and consumer behavior
of the people in the area in which her store is located. She estimates the likely
variations in demand and pricing and also keeps track of her competitors' sales. Which
of the following concepts does this scenario best illustrate? - Correct Answer ✔✔
Environmental Scanning
Which of the following statements is true of Mary Parker Follett? - Correct Answer ✔✔
She believed that giving orders involves discussing instructions and dealing with
resentment.
Businesses have always looked for information technologies that would speed access
to timely information. - Correct Answer ✔✔ True
In the context of the kinds of managers, middle managers: - Correct Answer ✔✔ are
responsible for planning and allocating resources to meet organizational objectives.
Andy works at a shoe manufacturing plant. He has a nine-hour daily shift in the factory.
However, he only works for six hours and tells his supervisor that he has worked for
nine hours. In the context of workplace deviance, this is an example of _____. - Correct
Answer ✔✔ production deviance
, The managers at Alpha Corp. are closely observing trends in the industry. They are
trying to identify factors that might have a significant influence on Alpha's business
operations. Which of the following concepts is illustrated in the scenario? - Correct
Answer ✔✔ environmental scanning
Reactive customer monitoring involves identifying and addressing customer needs,
trends, and issues before they occur. - Correct Answer ✔✔ False
Trey Tires is going to merge with Big Spokes, and the merger will result in layoffs. As a
result, the workers are not happy. They start doing less work and waste their time by
taking frequent breaks. In the context of scientific management, this behavior of the
workers is known as _____. - Correct Answer ✔✔ soldiering
Unlike a monarchy, the aim of bureaucracy is to: - Correct Answer ✔✔ achieve an
organization's goals in the most efficient way possible.
Which of the following best defines scientific management? - Correct Answer ✔✔ It is
the thorough studying and testing of different work methods to identify the best, most
efficient way to complete a job.
According to the elements of bureaucratic organizations, which of the following should
be a criterion for promoting employees? - Correct Answer ✔✔ Experience or
achievement
The Hawthorne Studies showed that _____. - Correct Answer ✔✔ work performance is
affected by group dynamics
In the context of the mistakes managers make which of the following is a difference
between arrivers and derailers? - Correct Answer ✔✔ Unlike arrivers derailers are
managers who are successful early in their careers but are knocked off the fast track by
the time they reach the middle to upper levels of management.
Kevin owns a restaurant. He does not hire or dismiss his employees and has a
dedicated team that handles the hiring of chefs and other workers. Tasks and
responsibilities of every employee are well defined and documented. Based on the
given information, Kevin's restaurant is a _____. - Correct Answer ✔✔ bureaucratic
organization
Which of the following is a difference between property deviance and production
deviance? - Correct Answer ✔✔ Property deviance affects company possessions and
products, whereas production deviance affects the quality of work produced.
Benjamin steals lunch from his coworkers and shouts and throws tantrums when
confronted about this. In the context of workplace deviance, this is an example of
_____. - Correct Answer ✔✔ personal aggression
