PRINCIPLES OF MANAGEMENT EXAM
1 (CHAPTERS 1-8) QUESTIONS &
ELABORATED COMPLETE
SOLUTIONS PASSED 100%
Top manager - Correct Answer ✔✔ executives responsible for the overall direction of
the organization.
Middle Managers - Correct Answer ✔✔ responsible for setting objectives consistent
with top management's goals and for planning and implementing subunit strategies for
achieving these objectives
first-line managers - Correct Answer ✔✔ responsible for training and supervising the
performance of nonmanagerial employees who are directly responsible for producing
the company's products or services
team leader - Correct Answer ✔✔ responsible for facilitating team activities toward
achieving key results
Figurehead role - Correct Answer ✔✔ managers perform ceremonial duties
leader role - Correct Answer ✔✔ managers motivate and encourage workers to
accomplish organizational objectives
liason role - Correct Answer ✔✔ managers deal with people outside their units
monitor role - Correct Answer ✔✔ managers scan their environment for information,
contact others for information, and receive unsolicited information
disseminator role - Correct Answer ✔✔ Managers share the collected information with
their subordinates and others in the company
spokesperson role - Correct Answer ✔✔ Managers share information with people
outside their departments or companies
entrepreneur role - Correct Answer ✔✔ managers adapt themselves, their
subordinates, and their units to change
disturbance handler role - Correct Answer ✔✔ managers respond to pressures and
problems so severe that they demand immediate attention and action
, resource allocator role - Correct Answer ✔✔ managers decide who will get what
resources and how many resources they will get
negotiator role - Correct Answer ✔✔ managers negotiate schedules, projects, goals,
outcomes, resources, and employee raises
technical skills - Correct Answer ✔✔ the specialized procedures, techniques, and
knowledge required to get the job done
human skills - Correct Answer ✔✔ the ability to work well with others
conceptual skills - Correct Answer ✔✔ skills that involve the ability to picture the
organization as a whole and the relationship among its various parts
Motivation to manage - Correct Answer ✔✔ assessment of how enthusiastic employees
are about managing the work of others
soldiering - Correct Answer ✔✔ when workers deliberately slow their pace or restrict
their work output
rate buster - Correct Answer ✔✔ a group member whose work pace is significantly
faster than the normal pace in his or her group
Time Study - Correct Answer ✔✔ timing how long it takes good workers to complete
each part of their jobs
Motion Study - Correct Answer ✔✔ breaking each task or job into its separate motions
and then eliminating those that are unnecessary or repetitive
Gantt Chart - Correct Answer ✔✔ a graphical chart that shows which tasks must be
completed at which times in order to complete a project or task
Bureaucracy - Correct Answer ✔✔ the exercise of control on the basis of knowledge,
expertise, or experience
Integrative conflict resolution - Correct Answer ✔✔ an approach to dealing with conflict
in which both parties indicate their preferences and then work together to find an
alternative that meets the needs of both
domination - Correct Answer ✔✔ an approach to dealing with conflict in which one party
satisfies its desires and objectives at the expense of the other party's desires and
objectives
compromise - Correct Answer ✔✔ an approach to dealing with conflict in which both
parties give up some of what they want in order to reach agreement on a plan to reduce
or settle the conflict
1 (CHAPTERS 1-8) QUESTIONS &
ELABORATED COMPLETE
SOLUTIONS PASSED 100%
Top manager - Correct Answer ✔✔ executives responsible for the overall direction of
the organization.
Middle Managers - Correct Answer ✔✔ responsible for setting objectives consistent
with top management's goals and for planning and implementing subunit strategies for
achieving these objectives
first-line managers - Correct Answer ✔✔ responsible for training and supervising the
performance of nonmanagerial employees who are directly responsible for producing
the company's products or services
team leader - Correct Answer ✔✔ responsible for facilitating team activities toward
achieving key results
Figurehead role - Correct Answer ✔✔ managers perform ceremonial duties
leader role - Correct Answer ✔✔ managers motivate and encourage workers to
accomplish organizational objectives
liason role - Correct Answer ✔✔ managers deal with people outside their units
monitor role - Correct Answer ✔✔ managers scan their environment for information,
contact others for information, and receive unsolicited information
disseminator role - Correct Answer ✔✔ Managers share the collected information with
their subordinates and others in the company
spokesperson role - Correct Answer ✔✔ Managers share information with people
outside their departments or companies
entrepreneur role - Correct Answer ✔✔ managers adapt themselves, their
subordinates, and their units to change
disturbance handler role - Correct Answer ✔✔ managers respond to pressures and
problems so severe that they demand immediate attention and action
, resource allocator role - Correct Answer ✔✔ managers decide who will get what
resources and how many resources they will get
negotiator role - Correct Answer ✔✔ managers negotiate schedules, projects, goals,
outcomes, resources, and employee raises
technical skills - Correct Answer ✔✔ the specialized procedures, techniques, and
knowledge required to get the job done
human skills - Correct Answer ✔✔ the ability to work well with others
conceptual skills - Correct Answer ✔✔ skills that involve the ability to picture the
organization as a whole and the relationship among its various parts
Motivation to manage - Correct Answer ✔✔ assessment of how enthusiastic employees
are about managing the work of others
soldiering - Correct Answer ✔✔ when workers deliberately slow their pace or restrict
their work output
rate buster - Correct Answer ✔✔ a group member whose work pace is significantly
faster than the normal pace in his or her group
Time Study - Correct Answer ✔✔ timing how long it takes good workers to complete
each part of their jobs
Motion Study - Correct Answer ✔✔ breaking each task or job into its separate motions
and then eliminating those that are unnecessary or repetitive
Gantt Chart - Correct Answer ✔✔ a graphical chart that shows which tasks must be
completed at which times in order to complete a project or task
Bureaucracy - Correct Answer ✔✔ the exercise of control on the basis of knowledge,
expertise, or experience
Integrative conflict resolution - Correct Answer ✔✔ an approach to dealing with conflict
in which both parties indicate their preferences and then work together to find an
alternative that meets the needs of both
domination - Correct Answer ✔✔ an approach to dealing with conflict in which one party
satisfies its desires and objectives at the expense of the other party's desires and
objectives
compromise - Correct Answer ✔✔ an approach to dealing with conflict in which both
parties give up some of what they want in order to reach agreement on a plan to reduce
or settle the conflict
