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WGU C954 - Information Technology Management
| {LATEST 2026/ 2027 UPDATE} COMPLETE ACTUAL
AND AUTHENTIC EXAM | BRAND NEW!
Critical path ......ANSWER......Identified as the longest stretch of
dependent activities and measuring them from start to finish
Operational CRM ......ANSWER......Supports traditional transactional
processing for day to day front office operations or systems that deal
directly with the customers
Autonomic computing ......ANSWER......A self-managed computer model
named after and patterned on the human body's autonomic nervous
system
Real-time adaptive security ......ANSWER......The network security model
necessary to accommodate the emergence of multiple perimeters and
moving parts on the network and increasingly advance threats targeting
enterprises
Autonomous agent ......ANSWER......Software that carries out some set
of operations on behalf of a user or another program with some degree
pg. 1
,2|Page
of independence or autonomy and employs some knowledge of
representation of the users goals or desires
Machine learning ......ANSWER......A type of artificial intelligence that
enables computers to both understand concepts in the environment
and also to learn
Information of everything (IoE) ......ANSWER......A concept that extends
the Internet of Things emphasis on machine to machine communication
to describe a more complex system that encompasses people and
processes
Ambient digital experience ......ANSWER......A band of the physical,
virtual, and electronic environment creating a real-time ambient
environment that changes as the user moves from one place to another
Internet protocol version 6 (IPv6) ......ANSWER......The most recent
version of the communications protocol that provides an identification
and location system for computers on networks and routes traffic across
the Internet
Interoperability ......ANSWER......Capability of two or more computer
systems to share data and resources even though they are made by
different manufacturers
pg. 2
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Protocol ......ANSWER......A standard that specifies the format of data as
well as the rules to be followed during transmission
Geocoding ......ANSWER......A coding process that assigns a digital map
feature to an attribute that serves as a unique ID (tract number, node
number) or classification (soil type, zoning category)
Spatial data (geospatial data) ......ANSWER......Identifies the
geographical location of features and boundaries on earth such as
natural or constructed features, oceans, and more
Geographic information system (GIS) ......ANSWER......Stores, views, and
analyze geographic data creating a multidimensional chart or map
Mobile application management (MAM) ......ANSWER......Delivers
Applications to corporate and personal smartphones and tablets. It
assists with software delivery, licensing, and maintenance and can limit
how sensitive data can be shared among apps.
Mobile Device Management (MDM) ......ANSWER......Remotely controls
smartphones and tablets, ensuring data security. MIS departments
implement it by requiring passcodes on organizational smartphones to
ensure data encryption and, in the event of a lost smartphone, that all
data on the device can be deleted remotely
pg. 3
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War chalking ......ANSWER......The practice of tagging pavement with
code displayed where WiFi access is available
WiFi protected access (WPA) ......ANSWER......A wireless security
protocol to protect WiFi networks. It is an improvement on the original
WiFi security standard, WEP, and provides more sophisticated data
encryption and user authentication
Wired equivalent privacy (WEP) ......ANSWER......Encryption algorithm
designed to protect wireless transmission data. It encrypts the data by
using a key that converts the data to a nonhuman readable form
Voice over LTE (VOLTE) ......ANSWER......Allow mobile voice calls to be
made over broad band networks creating under the right network
conditions clear audio and fewer dropped calls
Worldwide Interoperability for Microwave Access (WiMAX)
......ANSWER......Communication technology and at providing high-
speed wireless data over metropolitan area networks
IEEE 802.11n (wireless n) ......ANSWER......A common standard for
wireless networking that offers faster speeds, more flexibility, and
greater range than previous versions.
pg. 4
WGU C954 - Information Technology Management
| {LATEST 2026/ 2027 UPDATE} COMPLETE ACTUAL
AND AUTHENTIC EXAM | BRAND NEW!
Critical path ......ANSWER......Identified as the longest stretch of
dependent activities and measuring them from start to finish
Operational CRM ......ANSWER......Supports traditional transactional
processing for day to day front office operations or systems that deal
directly with the customers
Autonomic computing ......ANSWER......A self-managed computer model
named after and patterned on the human body's autonomic nervous
system
Real-time adaptive security ......ANSWER......The network security model
necessary to accommodate the emergence of multiple perimeters and
moving parts on the network and increasingly advance threats targeting
enterprises
Autonomous agent ......ANSWER......Software that carries out some set
of operations on behalf of a user or another program with some degree
pg. 1
,2|Page
of independence or autonomy and employs some knowledge of
representation of the users goals or desires
Machine learning ......ANSWER......A type of artificial intelligence that
enables computers to both understand concepts in the environment
and also to learn
Information of everything (IoE) ......ANSWER......A concept that extends
the Internet of Things emphasis on machine to machine communication
to describe a more complex system that encompasses people and
processes
Ambient digital experience ......ANSWER......A band of the physical,
virtual, and electronic environment creating a real-time ambient
environment that changes as the user moves from one place to another
Internet protocol version 6 (IPv6) ......ANSWER......The most recent
version of the communications protocol that provides an identification
and location system for computers on networks and routes traffic across
the Internet
Interoperability ......ANSWER......Capability of two or more computer
systems to share data and resources even though they are made by
different manufacturers
pg. 2
,3|Page
Protocol ......ANSWER......A standard that specifies the format of data as
well as the rules to be followed during transmission
Geocoding ......ANSWER......A coding process that assigns a digital map
feature to an attribute that serves as a unique ID (tract number, node
number) or classification (soil type, zoning category)
Spatial data (geospatial data) ......ANSWER......Identifies the
geographical location of features and boundaries on earth such as
natural or constructed features, oceans, and more
Geographic information system (GIS) ......ANSWER......Stores, views, and
analyze geographic data creating a multidimensional chart or map
Mobile application management (MAM) ......ANSWER......Delivers
Applications to corporate and personal smartphones and tablets. It
assists with software delivery, licensing, and maintenance and can limit
how sensitive data can be shared among apps.
Mobile Device Management (MDM) ......ANSWER......Remotely controls
smartphones and tablets, ensuring data security. MIS departments
implement it by requiring passcodes on organizational smartphones to
ensure data encryption and, in the event of a lost smartphone, that all
data on the device can be deleted remotely
pg. 3
, 4|Page
War chalking ......ANSWER......The practice of tagging pavement with
code displayed where WiFi access is available
WiFi protected access (WPA) ......ANSWER......A wireless security
protocol to protect WiFi networks. It is an improvement on the original
WiFi security standard, WEP, and provides more sophisticated data
encryption and user authentication
Wired equivalent privacy (WEP) ......ANSWER......Encryption algorithm
designed to protect wireless transmission data. It encrypts the data by
using a key that converts the data to a nonhuman readable form
Voice over LTE (VOLTE) ......ANSWER......Allow mobile voice calls to be
made over broad band networks creating under the right network
conditions clear audio and fewer dropped calls
Worldwide Interoperability for Microwave Access (WiMAX)
......ANSWER......Communication technology and at providing high-
speed wireless data over metropolitan area networks
IEEE 802.11n (wireless n) ......ANSWER......A common standard for
wireless networking that offers faster speeds, more flexibility, and
greater range than previous versions.
pg. 4
