NAVIGATOR STATE VERIFIED EXAMPREP 2026
COMPLETE QUESTIONS AND ANSWERS
ALREADY PASSED
◉ T/F: The role of an Indiana Navigator is to provide the consumer
with the fair and accurate information about health coverage
options.
Answer: TRUE
◉ What are NOT requirements to be an Indiana Navigator?.
Answer: Indiana Residency
◉ T/F: Yearly renewal fee currently for Indiana will be $50.
Answer: TRUE
◉ T/F: Indiana Navigators and AO's should expect to get a yearly
bonus from Insurance Companies.
Answer: FALSE
◉ T/F: AO or Navigators can accept goods or advertisement with a
value of less than $100 per insurance issuer and per year..
Answer: TRUE
, ◉ T/F: As an Indiana Navigator it is your job to suggest the best
manage care network based on your knowledge.
Answer: FALSE
◉ What are some examples of complaints that should be reported to
the IDOI first?.
Answer: Incomplete applications and inaccurate information given
to clients
◉ If a consumer has a question concerning the plan they chose, who
should they call for answers to their concerns?.
Answer: The plan they selected
◉ What is NOT an example of how the IDOI may respond to
complaints?.
Answer: Up to five years of imprisonment
◉ In what ways can agents and brokers help consumers with
enrolling?.
Answer: Marketplace website or insurance websites
◉ If a client states that they called Anthem to complain about the
information on the website that does not match the information
COMPLETE QUESTIONS AND ANSWERS
ALREADY PASSED
◉ T/F: The role of an Indiana Navigator is to provide the consumer
with the fair and accurate information about health coverage
options.
Answer: TRUE
◉ What are NOT requirements to be an Indiana Navigator?.
Answer: Indiana Residency
◉ T/F: Yearly renewal fee currently for Indiana will be $50.
Answer: TRUE
◉ T/F: Indiana Navigators and AO's should expect to get a yearly
bonus from Insurance Companies.
Answer: FALSE
◉ T/F: AO or Navigators can accept goods or advertisement with a
value of less than $100 per insurance issuer and per year..
Answer: TRUE
, ◉ T/F: As an Indiana Navigator it is your job to suggest the best
manage care network based on your knowledge.
Answer: FALSE
◉ What are some examples of complaints that should be reported to
the IDOI first?.
Answer: Incomplete applications and inaccurate information given
to clients
◉ If a consumer has a question concerning the plan they chose, who
should they call for answers to their concerns?.
Answer: The plan they selected
◉ What is NOT an example of how the IDOI may respond to
complaints?.
Answer: Up to five years of imprisonment
◉ In what ways can agents and brokers help consumers with
enrolling?.
Answer: Marketplace website or insurance websites
◉ If a client states that they called Anthem to complain about the
information on the website that does not match the information
