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HFMA Exam | Questions with 100% Correct Answers | Verified | Latest Update 202

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HFMA Exam | Questions with 100% Correct
Answers | Verified | Latest Update 2026

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Terms in this set (46)



Which of the following statements The best practices were developed specifically to
are true of HMFA's Patient Financial help patients understand the cost of services, their
Communications Best Practices? individual insurance benefits, and their
responsibility for balances after insurance, if any.


Patient experience includes all of the The average number of positive entions received
following expect: by the health system or practice and the public
comments refuting unfriendly posts on social
media sites


Patient experience includes: - Recognition that revenue cycle processes must
be patient centric and efficient. This is especially
true in the areas of scheduling, registration,
admitting, financial counseling and account
resolution conversation with patient.
- Patient accounting is responsible for providing
statements that are easy to understand and
supported y access to revenue cycle staff during
extending business hours and via a variety of
contact options
-Ensuring that rework in minimized to avoid the
adverse impact of missing authorization or the
provision of care that is not medically necessary in
the place of service where care was provided

, Corporate compliance programs Answer is all:
play an important role in protecting - a critical tool to ensure the compliance with org's
the integrity of operations and compliance standards and procedures
ensuring compliance with federal - An essential and integral component of the org's
and state requirements. The Code of culture
conduct is -Fosters an environment where concerns and
questions may be raised without fear of retaliation
or retribution


Specific to Medicare fee-for-service Public health service programs, federal grant
patients, which of the following programs, veterans affairs program, black lung
payers have always been liable for program services and work related injuries and
payment? accidents(workers comp claims)


Provider policies and procedures - Financial misconduct, overcharging and
should be in place to reduce the risk miscoding claims,
of ethics violations. Examples of -Theft of property and falsifying records to boost
ethics violations include: reimbursement
- Financial misconduct and applying policies in an
inconsistent manner


Providers are now being reimbursed To eliminate duplicate services, prevent medical
with a focus on the value of the errors, and ensures appropriateness of care
services provided, rather than
volume, which requires collaboration
among providers.


What is the intended outcome of
collaborations made through an
ACO delivery system for a
population of patients?

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