HFMA Exam | Questions with 100% Correct
Answers | Verified | Latest Update 2026
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Terms in this set (50)
What are the 3 critical segments in Pre Service, Time of Service, Post Service
the revenue cycle?
Scheduling pre access data Pre Service
collection
Orders entered, results reported, DX What is done at time of service (clinical)
and CPT coding
final account review pt positively ID What is done at time of service (administravive)
preregistration record activated
consents signed copayments
comprehensive registration and For unscheduled pt at the time of service
financial processing
account activities occur after the pat In the post service what happens to the pt account
is discharged until the account
reaches a zero balance.
Final coding of all services, What happenes during the post service stage?
preparation processing, billing &
resolution
, Focus on the pt and financial care,in What should all 3 pre, time and post service do?
addition to clinical care.
Communicate, be Consistent, Best practices include
Coordinate, Educate
activities support higher levels of pt Communication & sharing info w/ pt
satisfaction important component of
the pt healthcare experience
Pt financial communications, Price The Healthcare Dollars & Sense initiative
transparency, Medical account
resolution
The Healthcare Dollars & Sense Pt financial communications, Price transparency,
initiative Medical account resolution
To provided a standardized method Objective of the HCAHPS initiative?
for evaluating pts perspective on
hospital care
27 How many questions does the HCHPS initiative
have
Would you recommend this hospital What HCHPS question encompasses all of it
to your friends and family
Hospital Consumer Assessment of HCAHPS
Healthcare Providers and Systems
Answers | Verified | Latest Update 2026
Save
Terms in this set (50)
What are the 3 critical segments in Pre Service, Time of Service, Post Service
the revenue cycle?
Scheduling pre access data Pre Service
collection
Orders entered, results reported, DX What is done at time of service (clinical)
and CPT coding
final account review pt positively ID What is done at time of service (administravive)
preregistration record activated
consents signed copayments
comprehensive registration and For unscheduled pt at the time of service
financial processing
account activities occur after the pat In the post service what happens to the pt account
is discharged until the account
reaches a zero balance.
Final coding of all services, What happenes during the post service stage?
preparation processing, billing &
resolution
, Focus on the pt and financial care,in What should all 3 pre, time and post service do?
addition to clinical care.
Communicate, be Consistent, Best practices include
Coordinate, Educate
activities support higher levels of pt Communication & sharing info w/ pt
satisfaction important component of
the pt healthcare experience
Pt financial communications, Price The Healthcare Dollars & Sense initiative
transparency, Medical account
resolution
The Healthcare Dollars & Sense Pt financial communications, Price transparency,
initiative Medical account resolution
To provided a standardized method Objective of the HCAHPS initiative?
for evaluating pts perspective on
hospital care
27 How many questions does the HCHPS initiative
have
Would you recommend this hospital What HCHPS question encompasses all of it
to your friends and family
Hospital Consumer Assessment of HCAHPS
Healthcare Providers and Systems
