ISDS Exam 2 – practice exam questions with answers and revision
material
An improvement in quality must necessarily increase costs - correct answer ✔✔False
One of the ways that just-in-time (or JIT) influences quality is that by reducing inventory , bad
quality is exposed - correct answer ✔✔True
Which of the following statements regarding "six sigma" is true? - correct answer ✔✔The term
has two distinct meanings - one is statistical; the other is a comprehensive quality system
Pareto Charts are used to: - correct answer ✔✔organize errors, problems, or defects
Mistakes stemming from workers' inadequate training represent an assignable cause of
variation - correct answer ✔✔True
Mean charts and range charts compliment one another, one detecting shifts in process average,
the other detecting shifts in process dispersion - correct answer ✔✔True
The purpose of an X-bar chart is to determine whether there has been a: - correct answer
✔✔change in the central tendency of the process output
Consumer risk is the probability of: - correct answer ✔✔accepting a bad lot
Intermittent processes are organized around processes - correct answer ✔✔True
One of the similarities between process focus and mass-customization is: - correct answer
✔✔the variety of outputs
material
An improvement in quality must necessarily increase costs - correct answer ✔✔False
One of the ways that just-in-time (or JIT) influences quality is that by reducing inventory , bad
quality is exposed - correct answer ✔✔True
Which of the following statements regarding "six sigma" is true? - correct answer ✔✔The term
has two distinct meanings - one is statistical; the other is a comprehensive quality system
Pareto Charts are used to: - correct answer ✔✔organize errors, problems, or defects
Mistakes stemming from workers' inadequate training represent an assignable cause of
variation - correct answer ✔✔True
Mean charts and range charts compliment one another, one detecting shifts in process average,
the other detecting shifts in process dispersion - correct answer ✔✔True
The purpose of an X-bar chart is to determine whether there has been a: - correct answer
✔✔change in the central tendency of the process output
Consumer risk is the probability of: - correct answer ✔✔accepting a bad lot
Intermittent processes are organized around processes - correct answer ✔✔True
One of the similarities between process focus and mass-customization is: - correct answer
✔✔the variety of outputs
