EPIC CERTIFICATION EXAM QUESTIONS WITH CORRECT
ANSWERS 2026
What is Chronicles, and is it unique to Epic's clinical products? -ANSWER-Chronicles is Epic's
database management system and is used by all its software applications.
Fill in the blanks: Master files contain ___________. If you compare two records in the same
master file, you find that the _________ are the same, but the ___________ can be
different. -ANSWER-Records, items, values
True or False: Hyperspace does not store patient data. -ANSWER-True
1. Using the filing cabinet analogy, match each Epic term to its counterparts:
a. Masterfile
b. Record
c. Item
d. Contact -ANSWER-a. Masterfile - Drawer
b. Record- Folder
c. Item- Question
d. Contact- Paper
Which of the following pieces of the Chronicles structure represents a single entity in the
system, for example, a single patient, a single provider, or a single medication? -ANSWER-
Record
Which of the following pieces of the Chronicles structure keeps track of the changes in the
records data over time? -ANSWER-Contact
Which of the following items does not change per contact? -ANSWER-DOB
, Page up -ANSWER-Previous Screen (move to the previous menu) or (Exit)
opt -ANSWER-Return to main menu
= -ANSWER-Re-open last accessed record
? -ANSWER-List of all possible records
Shift +F5 -ANSWER-Help
Item number -ANSWER-A unique number used to identify the item.
Item Title -ANSWER-A descriptive title given to each item.
Guarantor -ANSWER-The financially and legally responsible party. Typically refers to the
patient, or one who is financially responsible for their medical bills, such as parent, guardian,
or employer.
Coverage -ANSWER-The insurance company, aka the payor, and the details of the benefit
plan information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold
(plan) to insured members. Bravo Gold covers office visits at 80% of the billed amount.
Subscriber -ANSWER-The person whose name is on the insurance plan
Member -ANSWER-A person covered on the insurance plan. The subscriber would also be a
member of their own insurance plan.
Three specific Epic records work behind the scenes to ensure patients receive their
statement
ANSWERS 2026
What is Chronicles, and is it unique to Epic's clinical products? -ANSWER-Chronicles is Epic's
database management system and is used by all its software applications.
Fill in the blanks: Master files contain ___________. If you compare two records in the same
master file, you find that the _________ are the same, but the ___________ can be
different. -ANSWER-Records, items, values
True or False: Hyperspace does not store patient data. -ANSWER-True
1. Using the filing cabinet analogy, match each Epic term to its counterparts:
a. Masterfile
b. Record
c. Item
d. Contact -ANSWER-a. Masterfile - Drawer
b. Record- Folder
c. Item- Question
d. Contact- Paper
Which of the following pieces of the Chronicles structure represents a single entity in the
system, for example, a single patient, a single provider, or a single medication? -ANSWER-
Record
Which of the following pieces of the Chronicles structure keeps track of the changes in the
records data over time? -ANSWER-Contact
Which of the following items does not change per contact? -ANSWER-DOB
, Page up -ANSWER-Previous Screen (move to the previous menu) or (Exit)
opt -ANSWER-Return to main menu
= -ANSWER-Re-open last accessed record
? -ANSWER-List of all possible records
Shift +F5 -ANSWER-Help
Item number -ANSWER-A unique number used to identify the item.
Item Title -ANSWER-A descriptive title given to each item.
Guarantor -ANSWER-The financially and legally responsible party. Typically refers to the
patient, or one who is financially responsible for their medical bills, such as parent, guardian,
or employer.
Coverage -ANSWER-The insurance company, aka the payor, and the details of the benefit
plan information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold
(plan) to insured members. Bravo Gold covers office visits at 80% of the billed amount.
Subscriber -ANSWER-The person whose name is on the insurance plan
Member -ANSWER-A person covered on the insurance plan. The subscriber would also be a
member of their own insurance plan.
Three specific Epic records work behind the scenes to ensure patients receive their
statement
