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WGU C724 Information Systems Management Study Guide 2026 | OA Exam Prep & Practice Questions

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Prepare for WGU C724 Information Systems Management with a complete study guide covering information systems, SDLC, databases, ERP, IT governance, cybersecurity basics, and business alignment strategies.

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C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_jid6m7

1. Executive information system A system that facilitates and supports senior managerial de-
cisions.

2. Data Unorganized data that lacks meaning.

3. Information Data that has been organized in a meaningful manner.

4. Information system An integrated network of components working together to
convert data into useful information; includes an input, a
process, and an output; comprised of people, processes,
machines, and information technology.

5. Knowledge The practical application of information.

6. Data, Information, and Knowl- Data: The number of people below the poverty line in the
edge example region is 50,000.

Information: The number of people below the poverty line
increases between 2010 and 2018.

Knowledge: The number of people below the poverty line
has increased due to stagnating wages and cuts to social
programs.

7. Decision support system This system uses models and statistical analysis to help de-
cision makers solve problems

8. Management information sys- Provides timely and accurate information that enables man-
tem (MIS) agers to manage their departments more efficiently; analyzes
performance.

9. Transaction processing system information system used for processing patient admissions,
employee time cards, and purchase orders



, C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_jid6m7

10. Information management The management of organizational processes and systems;
helps the organization reduce costs and adds value to prod-
ucts; helps the organization make better managerial deci-
sions; stores and processes data.

11. Information technology The use of computer and telecommunications systems for
storing, retrieving, and sending information; comprised of
hardware, software, data, and networks.

12. information technology man- the management of hardware, software, data, networks, and
agement people that facilitate access to information and allow the
organization to achieve business objectives.

13. Strategic information system provide tools used by an organization to accomplish specific
tasks to gain competitive advantage.

14. Social Networking and inter- Enhances interpersonal and relationship-forming skills.
personal skills.

15. Porters 5 competitive forces Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes

16. Network economics (net- the cost of adding another business participant to a business
work-based strategy) venture is small, the potential gain is great.

17. Business ecosystems Network of businesses involved in delivering a product
through mutual cooperation.

18. Product differentiation (busi- offering a higher quality product to differentiate from others
ness strategy) in the market



, C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_jid6m7

19. growth (business strategy) adding new products or new enhancements to existing
products

20. Enterprise Resource Planning Involves utilizing computer technology to link various aspects
(ERP) of a business; a very complex resource planning system that
spans the entire business; companies often have difficulty
implementing the system.

21. Customer Relationship Man- Allows for personalized communication to customers.
agement (CRM)

22. Knowledge Management (KM) These systems provide tools to help manage organizational
knowledge and create value to meet business requirements
and strategic goals.

23. chief executive officer (CEO) also called president or managing director, is responsible for
the success or failure of the company, creating the compa-
ny culture, selecting the senior management team, setting
strategy and vision, and selecting projects to fund.

24. chief operations officer (COO) is the director of operations, responsible for the oversight of
internal operations on a day-to-day basis and for monitoring
production quotas

25. chief financial officer (CFO) manages the company's cash flow and evaluates and com-
municates financial risks.

26. chief information officer (CIO) a business leader who analyzes internal business processes
such as payroll and billing, reshapes the physical infrastruc-
ture and network purchases to meet business goals, and
leads the workforce to implement critical IT internal projects;
responsible for information systems strategic thinking and
planning.

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