WGU D545 Exam Questions and
Answers (2026) | Complete Practice
Review | Grade A+
• Importance of government policies in health . Answer: To protect public health,
reduce disparities, ensure access, and guide the healthcare system with standards
and funding.
• Significance of policy in healthcare organizations . Answer: Policies provide
structure, ensure compliance, manage resources, and guide ethical and legal
operations.
• Definition of health . Answer: Health is a state of complete physical, mental, and
social well-being, not merely the absence of disease.
• Elements of the biomedical model . Answer: Focus on biological factors and
disease diagnosis/treatment, excluding social and psychological aspects.
• Relationship between health and the biomedical model . Answer: The biomedical
model addresses disease, but comprehensive health includes mental and social
well-being too.
• Accountable Care Organization (ACO) . Answer: Groups of providers and
hospitals collaborating to provide coordinated care and improve outcomes.
• Functional organization . Answer: Efficient but siloed.
• Multidivisional organization . Answer: Responsive but can duplicate efforts.
, • Matrix organization . Answer: Collaborative but complex.
• Types of healthcare systems . Answer: Beveridge, Bismarck, National Health
Insurance, Out-of-pocket - each varies by funding, coverage, and access.
• Role of the provider in Beveridge system . Answer: Public employees.
• Role of the provider in Bismarck system . Answer: Private.
• Role of the provider in mixed roles system . Answer: Varies.
• Types of healthcare facilities . Answer: Acute, long-term, outpatient, inpatient,
rehab - each serves distinct populations with specific needs.
• Patient experience information collection . Answer: Surveys (CAHPS), feedback
systems, focus groups, data analytics.
• National programs supporting healthcare quality . Answer: AHRQ, CMS, Joint
Commission, NCQA - set standards and monitor outcomes.
• Quality improvement components . Answer: Structure: settings/resources.
Process: care delivery. Outcome: results.
• Causes of increased healthcare costs . Answer: Chronic diseases, technology,
aging population, administrative costs.
Answers (2026) | Complete Practice
Review | Grade A+
• Importance of government policies in health . Answer: To protect public health,
reduce disparities, ensure access, and guide the healthcare system with standards
and funding.
• Significance of policy in healthcare organizations . Answer: Policies provide
structure, ensure compliance, manage resources, and guide ethical and legal
operations.
• Definition of health . Answer: Health is a state of complete physical, mental, and
social well-being, not merely the absence of disease.
• Elements of the biomedical model . Answer: Focus on biological factors and
disease diagnosis/treatment, excluding social and psychological aspects.
• Relationship between health and the biomedical model . Answer: The biomedical
model addresses disease, but comprehensive health includes mental and social
well-being too.
• Accountable Care Organization (ACO) . Answer: Groups of providers and
hospitals collaborating to provide coordinated care and improve outcomes.
• Functional organization . Answer: Efficient but siloed.
• Multidivisional organization . Answer: Responsive but can duplicate efforts.
, • Matrix organization . Answer: Collaborative but complex.
• Types of healthcare systems . Answer: Beveridge, Bismarck, National Health
Insurance, Out-of-pocket - each varies by funding, coverage, and access.
• Role of the provider in Beveridge system . Answer: Public employees.
• Role of the provider in Bismarck system . Answer: Private.
• Role of the provider in mixed roles system . Answer: Varies.
• Types of healthcare facilities . Answer: Acute, long-term, outpatient, inpatient,
rehab - each serves distinct populations with specific needs.
• Patient experience information collection . Answer: Surveys (CAHPS), feedback
systems, focus groups, data analytics.
• National programs supporting healthcare quality . Answer: AHRQ, CMS, Joint
Commission, NCQA - set standards and monitor outcomes.
• Quality improvement components . Answer: Structure: settings/resources.
Process: care delivery. Outcome: results.
• Causes of increased healthcare costs . Answer: Chronic diseases, technology,
aging population, administrative costs.
