CAM Practice Test Questions with Correct
Verified Answers
All of the following expenses can be deducted from the security deposit of a resident EXCEPT: - Answer
Background check fees.
Who should complete a rental application? - Answer Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a resident's
remarks during a conversation? - Answer It helps avoid miscommunication and shows that the
apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights and
responsibilities of possession and use of an apartment for a specified period of time? - Answer Lease
When may it be unnecessary to collect bids for a contract? - Answer The contract is for a negligible
amount.
During contract work at a property, which method of risk reduction is used to encourage satisfactory
completion of work by withholding a percentage of payment? - Answer Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately negative
effect on a protected class? - Answer Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability from a
person who requests reasonable modifications due to a disability? - Answer The disability is not readily
apparent.
How should a property manager respond after being made aware that a sex offender lives on the
property? - Answer Seek legal counsel about disclosure responsibility.
Which term is BEST defined as the changes in the rules, services, practices, or policies that allow
individuals with disabilities equal enjoyment of housing? - Answer Accommodations
, What is the FIRST phase of the leasing process? - Answer Marketing and advertising
When criminal activity occurs on the property, what does the property manager have the responsibility
to do? - Answer Keep residents reasonably informed.
Which is the BEST way to avoid a dispute with a contractor who will be performing work? - Answer
Verify acceptable materials and permits prior to start.
In order to make the rental contract legal, what does the resident offer as consideration? - Answer Rent
monies
Section 504 of the Rehabilitation Act of 1973 requires federally funded housing programs to be: -
Answer Readily accessible to qualified persons with handicaps.
Under which condition can a resident be restricted from installing a satellite dish or antenna? - Answer
The resident needs to drill holes in outside walls, roofs, or balconies.
At which point does acceptance occur in the rental process? - Answer When the applicant signs a lease
Which term is BEST described as a legal concept in which employers and employees can terminate
employment without cause or notice? - Answer Employment-at-will
What are the progressive steps in an employee disciplinary process? - Answer Verbal warning, written
warning, termination
Which action by an apartment manager is MOST likely to undermine an employee's performance
evaluation? - Answer Using general words or examples to convey a message
There are federal laws in place to ensure that employers provide which type of benefit? - Answer
Overtime pay
Verified Answers
All of the following expenses can be deducted from the security deposit of a resident EXCEPT: - Answer
Background check fees.
Who should complete a rental application? - Answer Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a resident's
remarks during a conversation? - Answer It helps avoid miscommunication and shows that the
apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights and
responsibilities of possession and use of an apartment for a specified period of time? - Answer Lease
When may it be unnecessary to collect bids for a contract? - Answer The contract is for a negligible
amount.
During contract work at a property, which method of risk reduction is used to encourage satisfactory
completion of work by withholding a percentage of payment? - Answer Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately negative
effect on a protected class? - Answer Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability from a
person who requests reasonable modifications due to a disability? - Answer The disability is not readily
apparent.
How should a property manager respond after being made aware that a sex offender lives on the
property? - Answer Seek legal counsel about disclosure responsibility.
Which term is BEST defined as the changes in the rules, services, practices, or policies that allow
individuals with disabilities equal enjoyment of housing? - Answer Accommodations
, What is the FIRST phase of the leasing process? - Answer Marketing and advertising
When criminal activity occurs on the property, what does the property manager have the responsibility
to do? - Answer Keep residents reasonably informed.
Which is the BEST way to avoid a dispute with a contractor who will be performing work? - Answer
Verify acceptable materials and permits prior to start.
In order to make the rental contract legal, what does the resident offer as consideration? - Answer Rent
monies
Section 504 of the Rehabilitation Act of 1973 requires federally funded housing programs to be: -
Answer Readily accessible to qualified persons with handicaps.
Under which condition can a resident be restricted from installing a satellite dish or antenna? - Answer
The resident needs to drill holes in outside walls, roofs, or balconies.
At which point does acceptance occur in the rental process? - Answer When the applicant signs a lease
Which term is BEST described as a legal concept in which employers and employees can terminate
employment without cause or notice? - Answer Employment-at-will
What are the progressive steps in an employee disciplinary process? - Answer Verbal warning, written
warning, termination
Which action by an apartment manager is MOST likely to undermine an employee's performance
evaluation? - Answer Using general words or examples to convey a message
There are federal laws in place to ensure that employers provide which type of benefit? - Answer
Overtime pay
