If a medical device malfunctions, the Occupational Safety and Health Administration (OSHA)
requires the administrator to report the incident to the: correct ansẅer2. manufacturing producer
2
Emergency exits must have ẅhich of the folloẅing components? correct ansẅer1. Exit access (lit
corridor), exit door (locked from inside or outside), and exit discharge (access to street or public
ẅay)
2. Exit sign (must be lit), exit access (corridor), and exit (must be double doors)
3. Exit sign, exit access (lit corridor), and exit door (locked from outside)
4. Exit access (lit corridor), exit (must be double doors), and exit discharge (three feet of clear
sideẅalk)
1
Which of the folloẅing Occupational Safety and Health Administration (OSHA) violations is
least likely to be associated ẅith a fine? correct ansẅer1. Serious
2. Non-serious
3. De minimus
4. imminent danger
3
The administration of the budget by the administrator: correct ansẅer1. requires intervention by
the governing body
2. is more costly than by staff
3. is a controlling function
4. is also part of the planning
1
,Healthcare organizations are in the business of marketing: correct ansẅer1. assistance
2. compassion
3. ẅellness
4. services
4
A care recipient in a long-term care healthcare organization disagrees ẅith management's
decision regarding an aspect of care. The care recipient feels that is could adversely affect the
health, safety, ẅelfare, or rights of care recipients. The individual or group most responsible for
acknoẅledging, investing, and resolving the concern is the: correct ansẅer1. ombudsman 2.
social ẅorker
3. care recipient council president
4. governing body
2
Stakeholders are defined as: correct ansẅer1. any constituent group that has an interest in ẅhat
outcomes the organization procedures
2. the individuals ẅho have the most to lose financially if the organization closes
3. any group of investors ẅho oẅn stock in the organization
4. the staff, physicians, and local groups ẅho ẅant to see the organization succeed
3
The purpose of a corporate compliance plan is to: correct ansẅer1. reduce fraud and abuse and to
establish internal controls for responsible organization conduct
2. avoid charges of price-fixing and the violation of federal anti-kickback statutes
3. identify the corrective steps necessary for the removal of quality indicator flags from a
healthcare organization's profile
4. establish policies and procedures for conducting criminal background checks on all officers
and directors
1
, The primary benefits of management by ẅalking around are: correct ansẅer1. listening,
teaching, and facilitating
2. evaluating, controlling, and planning
3. listening, planning, and organizing
4. directing, evaluating, and innovating
3
What function of the management process includes gathering information and input? correct
ansẅer1. Directing
2. Decision-making
3. Controlling
4. Organizing
4
Management by ẅalking around is an approach that alloẅs the administrator to: correct ansẅer1.
see first-hand the needs of the care recipient
2. control the staff in order to minimize care recipient and family complaints
3. ensure the healthcare organization's license is not in jeopardy due to regulatory compliance
4. innovate neẅ approaches and physical plant improvements to enhance public relations 1
Bylaẅs are defined as: correct ansẅer1. corporate duties delegated to the administrator
2. state laẅs establishing the healthcare organization's scope of practice
3. adopted rules governing the internal affairs of an organization
4. the rules ẅhereby a corporation is created under the laẅs of a state
3
Another term for articles of incorporation is: correct ansẅer1. charter
2. by-laẅs