EXAM WITH VERIFIED ANSWERS .
The term phlebotomy is derived from Greek words that mean...? - Correct Answer -vein, cut
The terms venesection/ venisection are synonymous with (the same as) which of the following? -
Correct Answer -Phlebotomy
An emergency care center is an example of which type of health care setting? - Correct Answer -
Ambulatory Care (outpatient) setting
What are competency statements for health care workers? - Correct Answer -Skills and abilities
required for job performance
What is the medical specialty that pertains to the diagnosis and treatment of skin disorders? -
Correct Answer -Dermatology
What medical specialty would relate to diagnosis and treatment of cancer? - Correct Answer -
Oncology
What medical specialty would only treat elderly patients? - Correct Answer -Gerontologist
Receiving an emergency lab test request is an example of which phase of laboratory testing? -
Correct Answer -preexamination/ preanalytical
Assessing a patient for a suitable vein to perform a venipuncture procedure is an example of
which phase of laboratory testing? - Correct Answer -preexamination/ preanalytical
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,Identification and labeling of a blood specimen after a venipuncture procedure is an example of
which phase of laboratory testing? - Correct Answer -preexamination/ preanalytical
Using an antiseptic for cleansing the skin prior to a venipuncture procedure is an example of
which phase of laboratory testing? - Correct Answer -preexamination/ preanalytical
Centrifugation of a blood specimen is an example of which phase of laboratory testing? - Correct
Answer -preexamination/ preanalytical
Performing a laboratory test on a patient's blood specimen is an example of which phase of
laboratory testing? - Correct Answer -examination/ analytical
In what circumstances is the phlebotomist likely to collaborate with the pharmacy? - Correct
Answer -When asked to collect specimens for drug monitoring.
What would do the most to promote a professional appearance in a patient care setting? - Correct
Answer -Good posture and personal hygiene.
There are many professional expectations for phlebotomists, but one of the most important is
following a code of ethics. What would be an example of ethical behavior? - Correct Answer -
Respect for patient's privacy.
The concept of meeting and exceeding customer expectations by resolving immediate probelms,
and finding opportunities where no problems are evident, is known as...? - Correct Answer -
Continuous Quality Improvement (CQI)
Cleanliness and personal hygiene are important for...? - Correct Answer -Personal and patient
safety.
Professional certification typically refers to...? - Correct Answer -Passing a national examination
and/or completing continuing education.
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,Licensure typically refers to...? - Correct Answer -Passing a state-required examination and/or
continuing education.
The term right to know refers to..? - Correct Answer -The patient's right to information about his
procedures and who is performing them.
Health care for infants and children falls into which medical specialty? - Correct Answer -
Pediatrics.
What is an important work-related characteristic that is helpful for phlebotomists? - Correct
Answer -Enjoying work with small objects.
What is example of acceptable attire for a phlebotomist? - Correct Answer -Necklace tucked
inside a collar.
Six Sigma is an example of a...? - Correct Answer -Quality improvement Framework.
A patient's medical record can be best described as...? - Correct Answer -A legal document that
provides a chronological log of care.
The "brain" of a machine, which executes activities, is known as...? - Correct Answer -Hardware.
Health literacy refers to...? - Correct Answer -Written, spoken, or conceptual knowledge of
health issues.
"Baby Boomers" are individuals who were born...? - Correct Answer -From the mid-1940s to
1964.
Generation Xers are individuals who were born...? - Correct Answer -From 1965 to 1981.
Millennials are individuals who were born...? - Correct Answer -from 1982 to 2006
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, Traditionalists are individuals who were born...? - Correct Answer -Prior to the mid-1940s.
Instructions for the hardware, written in a computer-programming language, are known as...? -
Correct Answer -Software.
If a non-English speaking patient is scheduled to have a blood specimen collection, the health
care worker should...? - Correct Answer -Find an interpreter or other method to communicate the
information.
What is Braille? - Correct Answer -System of writing for sightless individuals.
Which term refers to the speed and urgency of one's voice? - Correct Answer -Pace.
What term refers to the intonation or pitch of one's voice? - Correct Answer -Tone.
Which term would communicate a critical patient condition? - Correct Answer -STAT.
According to the National Federation of the Blind (NFB), blind individuals are entitled to...? -
Correct Answer -Use a white cane or guide dog to walk independently.
IDC codes are...? - Correct Answer -Based on body system, medical conditions, or symptoms.
The space or distance between people during an interaction is called...? - Correct Answer -Zone
of comfort.
After each 30 minutes of computer use, one should take a break of...? - Correct Answer -1 to 2
minutes.
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