Business Studies
Creative Thinking & Problem Solving (Grade 11)
1. Problem Solving vs. Creative Thinking
Feature Problem Solving Creative Thinking
Finding a specific solution to a
Goal Generating new, original ideas.
challenge.
Nature Analytical and logical. Imaginative and unconventional.
Lateral (Thinking outside the
Approach Step-by-step (Vertical).
box).
What does this actually mean?
Problem Solving is like fixing a leak in a pipe—you follow set steps to stop the water.
Creative Thinking is like designing a new material that never leaks in the first place.
2. The Problem-Solving Cycle
Businesses use these 8 steps to handle complex challenges:
1 Identify the problem
2 Define the problem accurately
3 Identify alternative solutions
4 Evaluate alternative solutions (Pros/Cons)
5 Choose the best solution
6 Formulate a strategy/Action plan
Creative Thinking & Problem Solving (Grade 11)
1. Problem Solving vs. Creative Thinking
Feature Problem Solving Creative Thinking
Finding a specific solution to a
Goal Generating new, original ideas.
challenge.
Nature Analytical and logical. Imaginative and unconventional.
Lateral (Thinking outside the
Approach Step-by-step (Vertical).
box).
What does this actually mean?
Problem Solving is like fixing a leak in a pipe—you follow set steps to stop the water.
Creative Thinking is like designing a new material that never leaks in the first place.
2. The Problem-Solving Cycle
Businesses use these 8 steps to handle complex challenges:
1 Identify the problem
2 Define the problem accurately
3 Identify alternative solutions
4 Evaluate alternative solutions (Pros/Cons)
5 Choose the best solution
6 Formulate a strategy/Action plan
