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Exam (elaborations)

Healthcare Quality Midterm questions and answers

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Healthcare Quality Midterm questions and answers

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how do you design a data collection strategy?


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1. know what you are studying (sample population)
2. who is collecting the data, who to provide oversight of data collectors
3. who to provide sufficient training and supervision for
4. when the data will be collected and reported
5. how the data will be collected (i.e. electronically, paper)




quality management


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, a ways of doing business that continuously improves products and services to
achieve better performance




the improvement step consists of...


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Finding and fixing the cause of unfavorable performance




stakeholder analysis


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Used to identify the individuals or groups that would be affected by a
proposed process change for the purpose of gaining stakeholder support for
the change.




workflow diagram


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Used to show the movement of people, materials, paperwork, or information
during a process.

,the rationale for control limits:


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do not want to undue the number of false alarms, and do not want to detect
each little change in the process




National Quality Forum (NQF)


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Quality stakeholder group formed in 1999 for the purpose of creating national
standard for measurement and public reporting of healthcare performance
data. receiving this endorsement is a "seal of approval" for healthcare quality
measures.




how do healthcare organizations achieve quality priorities?


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healthcare organizations must have a planned and systematic approach for
meeting the quality expectations of stakeholders




decision matrix

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Used to systematically identify, analyze, and rate the strength of relationships
between sets of information.




quality


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an attribute of a product or service. the cost of a product or service is
indirectly related to its perceived quality




Plan


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State the objectives. Determine needed improvements. Design process
changes to achieve the improvement objectives. Develop a plan to carry out
the changes (define who, what, when, and where).




bottom up strategy


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May 6, 2026
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