SOUTHWEST DISPATCH
CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS
GRADED A+
◍ Opening.
Answer: We'd like to welcome you aboard Southwest Airlines Flight
Number........service to ___. Today more than ever, we'd like to thank you
for choosing to fly with us. The Flight Attendants serving you today are ___,
___, ___, and my name is ___. I'll be serving you upfront.
◍ 11-10.
Answer: Take A Report
◍ Flight Attendant Trainee Introduction.
Answer: Additionally, we are pleased to have ___ joining us as he/she
completes his/her Flight Attendant Training qualification requirements.
◍ 11-24.
Answer: Abandoned Vechiel
◍ 11-25.
Answer: Traffic Hazard
◍ Beverages Flights 166 +.
Answer: Shortly after takeoff, we will be serving complimentary soft drinks,
juice and coffee. Beer, wine and liquor is also available for purchase or with
a valid drink coupon.There is a beverage menu in the seat back pocket or
you may go to the Southwest beverage menu on the Inflight entertainment
portal (Southwestwifi.com) where these options are displayed.
◍ 11-26.
, Answer: Disabled Vehicle-Occupied
◍ Beverage Menu Flights 165 -.
Answer: Shortly after takeoff, we will serve complimentary water. Due to
the short duration of this flight, this is our only service offering. and we
thank you for your patience
◍ WiFi-Equipped Aircraft.
Answer: This aircraft is WiFi equipped. internet Service can be purchased
for $ 8.We hope you will enjoy free tv options.Small portable electronic
devices, such as cell phones and tablets, may be used in airplane mode for
all phases of flight. Cellular functions must be turned off once the
forward-entry door is closed.
◍ Emergency Exit Briefing / Takeoff.
Answer: If you are in an emergency-exit seat, please review on the Safety
Information Card in the seatback pocket nearest you. If you do not meet all
of the selection criteria on the card, are unable to perform the functions, or
believe that performing those functions may cause you harm, please let us
know right now so we can reseat you.So that we may push back from the
gate, please fasten your seatbelt, raise your seatback and tray table to the
full-upright and locked position, and make sure carryonitems are completely
under the seat in front of you or in an overhead bin, leaving the area around
your feet clear. Laptop computers and portable electronic devices of similar
size must also be stowed at this time. If you wish to use them after takeoff,
please stow them under the seat in front of you.Thank you for choosing
Southwest Airlines. Welcome aboard.
◍ Emergency Exits.
Answer: Ladies and gentlemen, if we could have your attention for just a
moment, we’d like to point out the safety features of our Boeing 737
(-700/-800/MAX8). A Safety Information Card is in the seatback or
literature pocket in front of you.To fasten your seatbelt, slide the flat end
into the buckle. Pull the loose strap to tighten. To release, lift up on the
buckle. Position your seatbelt tight and low across your hips, and wear it
CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS
GRADED A+
◍ Opening.
Answer: We'd like to welcome you aboard Southwest Airlines Flight
Number........service to ___. Today more than ever, we'd like to thank you
for choosing to fly with us. The Flight Attendants serving you today are ___,
___, ___, and my name is ___. I'll be serving you upfront.
◍ 11-10.
Answer: Take A Report
◍ Flight Attendant Trainee Introduction.
Answer: Additionally, we are pleased to have ___ joining us as he/she
completes his/her Flight Attendant Training qualification requirements.
◍ 11-24.
Answer: Abandoned Vechiel
◍ 11-25.
Answer: Traffic Hazard
◍ Beverages Flights 166 +.
Answer: Shortly after takeoff, we will be serving complimentary soft drinks,
juice and coffee. Beer, wine and liquor is also available for purchase or with
a valid drink coupon.There is a beverage menu in the seat back pocket or
you may go to the Southwest beverage menu on the Inflight entertainment
portal (Southwestwifi.com) where these options are displayed.
◍ 11-26.
, Answer: Disabled Vehicle-Occupied
◍ Beverage Menu Flights 165 -.
Answer: Shortly after takeoff, we will serve complimentary water. Due to
the short duration of this flight, this is our only service offering. and we
thank you for your patience
◍ WiFi-Equipped Aircraft.
Answer: This aircraft is WiFi equipped. internet Service can be purchased
for $ 8.We hope you will enjoy free tv options.Small portable electronic
devices, such as cell phones and tablets, may be used in airplane mode for
all phases of flight. Cellular functions must be turned off once the
forward-entry door is closed.
◍ Emergency Exit Briefing / Takeoff.
Answer: If you are in an emergency-exit seat, please review on the Safety
Information Card in the seatback pocket nearest you. If you do not meet all
of the selection criteria on the card, are unable to perform the functions, or
believe that performing those functions may cause you harm, please let us
know right now so we can reseat you.So that we may push back from the
gate, please fasten your seatbelt, raise your seatback and tray table to the
full-upright and locked position, and make sure carryonitems are completely
under the seat in front of you or in an overhead bin, leaving the area around
your feet clear. Laptop computers and portable electronic devices of similar
size must also be stowed at this time. If you wish to use them after takeoff,
please stow them under the seat in front of you.Thank you for choosing
Southwest Airlines. Welcome aboard.
◍ Emergency Exits.
Answer: Ladies and gentlemen, if we could have your attention for just a
moment, we’d like to point out the safety features of our Boeing 737
(-700/-800/MAX8). A Safety Information Card is in the seatback or
literature pocket in front of you.To fasten your seatbelt, slide the flat end
into the buckle. Pull the loose strap to tighten. To release, lift up on the
buckle. Position your seatbelt tight and low across your hips, and wear it
