AEA CERTIFICATION ACTUAL EXAM
PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
◍ -algia.
Answer: Pain, Suffering, Painful Condition
◍ Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be
effective on July 1. Using her Initial Election Period (IEP), when can she
submit an application for a Medicare Advantage or Prescription Drug
plan?March 1 through July 31April 1 through October 31July 1 through
December 30June 1 through July 31.
Answer: Not July 1 - Dec 30 - WRONGApril 1 through October 31 -
CORRECT
◍ Annual Election Period (AEP) is a time when. . .Consumers can only
disenroll from their Medicare Advantage or Prescription Drug Plan and
return to Original Medicare.Consumers can only enroll in a Medicare
Advantage Plan or switch to a different Medicare Advantage
plan.Consumers can elect to switch to a different plan or join a Medicare
Advantage plan or Prescription Drug Plan.Only certain Medicare-eligible
consumers can make changes..
Answer: Consumers can elect to switch to a different plan or join a Medicare
Advantage plan or Prescription Drug Plan.
◍ -cele.
Answer: Hernia, Tumor, Swelling
◍ -cyte.
Answer: Cell
◍ Which statement regarding Star Ratings is true?Medicare uses a 5-star rating
, system to illustrate a plan's performance and quality.The agent said that the
Star Ratings are based on a plan's performance from two years ago and,
therefore, do not accurately reflect a plan's current value.Star Ratings are
based on a plan's performance from the prior year and, therefore, may not
accurately reflect a plan's current value.Medicare uses a 5-star rating system
to illustrate the plan's relative popularity in a market as measured by
membership and retention rates..
Answer: Medicare uses a 5-star rating system to illustrate a plan's
performance and quality.
◍ Which of the following is not considered unsolicited contact with a
Medicare eligible consumer according to CMS regulations and
UnitedHealthcare's rules, policies, and procedures?Emailing a marketing
brochure to a consumer whose email address was obtained on a purchased
lead list.Approaching a consumer in a common area of a senior living
complex.Placing a marketing brochure on the door handle of the consumer's
residence.Mailing a marketing brochure to the consumer via postal mail..
Answer: Mailing a marketing brochure to the consumer via postal mail
◍ What information should be obtained from the consumer when conducting a
thorough needs assessment? (Select 2)The providers they see and
medications they take to determine network and formulary status.Their
current health care coverage, including what they like about it and what they
don't.Their favorite foods and hygiene products to determine if they are
covered by a grocery allowance.
Answer: The providers they see and medications they take to determine
network and formulary status.Their current health care coverage, including
what they like about it and what they don't.
◍ -desis.
Answer: To Bind, Tie Together
◍ -ectomy.
Answer: Surgical Removal, Cutting Out
◍ When completing an enrollment application in LEAN, why is an agent
, prohibited from entering his or her own email address in a field available for
the consumer's email address?The enrollment application may be
denied.The consumer/member would not receive plan related
correspondence intended for him/her.The agent may experience commission
payment processing issues..
Answer: The consumer/member would not receive plan related
correspondence intended for him/her
◍ -ectasis.
Answer: Stretching, Dilation, Enlargement
◍ -esthesia.
Answer: Sensation, Feeling
◍ -itis.
Answer: Inflammation
◍ -lysis.
Answer: Breakdown, Separation, Setting Free, Destruction, Loosening
◍ What is the purpose of the Statement of Understanding?It ensures that when
consumers sign the Medicare Advantage and/or Part D Enrollment
Application, they are acknowledging their understanding of monthly
premiums and deductibles.It ensures that when consumers sign the Medicare
Advantage and/or Part D Enrollment Application, they are acknowledging
their understanding of standard enrollment and disenrollment procedures.It
ensures that when consumers complete the Medicare Advantage and/or Part
D Enrollment Application, they are acknowledging their understanding that
they are actually enrolling, in which plan they are enrolling, and standard
disclosures..
Answer: It ensures that when consumers complete the Medicare Advantage
and/or Part D Enrollment Application, they are acknowledging their
understanding that they are actually enrolling, in which plan they are
enrolling, and standard disclosures
◍ Which of the following must an agent obtain from the consumer no less than
, 48 hours (unless an exception applies) before an in-person, online, or
telephonic marketing appointment?Scope of AppointmentStatement of
UnderstandingPermission to Call.
Answer: Scope of Appointment
◍ Which statement is accurate when a consumer has a Power of Attorney
(POA)?The POA may attend a personal/individual marketing appointment
with the consumer but has no authority to sign the Enrollment Application.If
the POA signs the Enrollment Application, they must be able to provide
documentation upon request by the Plan that indicates authority under state
law to enroll the consumer.The POA may sign the Enrollment Application
and must submit documentation that indicates his authority under state law
to enroll his mother with the application..
Answer: If the POA signs the Enrollment Application, they must be able to
provide documentation upon request by the Plan that indicates authority
under state law to enroll the consumer.
◍ Select the option that describes the coverage combinations a member can be
enrolled in at the same time.MA-Only PFFS plan and a stand-alone
PDPMA-Only non-PFFS plan and a stand-alone PDPMedicare Supplement
plan and MA-PD plan.
Answer: Medicare Supplement plan and MA-PD plan - WRONG
◍ -malacia.
Answer: Abnormal Softening
◍ In which situation will a member be involuntarily disenrolled from their MA
plan?The member lost entitlement to either Medicare Part A or Part
B. The member did not pay plan premiums on a timely basis.The member
engaged in disruptive behavior.Premiums are not paid on a timely basis..
Answer: The member lost entitlement to either Medicare Part A or Part B.
◍ Rosanna is enrolled in a Medicare Advantage Only (MA-Only) Private
Fee-for-Service (PFFS) Plan. The plan is suitable for her needs and service
area. She has decided she wants to add prescription drug coverage. Which
option is available to Rosanna (assuming she is in a valid election
PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
◍ -algia.
Answer: Pain, Suffering, Painful Condition
◍ Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be
effective on July 1. Using her Initial Election Period (IEP), when can she
submit an application for a Medicare Advantage or Prescription Drug
plan?March 1 through July 31April 1 through October 31July 1 through
December 30June 1 through July 31.
Answer: Not July 1 - Dec 30 - WRONGApril 1 through October 31 -
CORRECT
◍ Annual Election Period (AEP) is a time when. . .Consumers can only
disenroll from their Medicare Advantage or Prescription Drug Plan and
return to Original Medicare.Consumers can only enroll in a Medicare
Advantage Plan or switch to a different Medicare Advantage
plan.Consumers can elect to switch to a different plan or join a Medicare
Advantage plan or Prescription Drug Plan.Only certain Medicare-eligible
consumers can make changes..
Answer: Consumers can elect to switch to a different plan or join a Medicare
Advantage plan or Prescription Drug Plan.
◍ -cele.
Answer: Hernia, Tumor, Swelling
◍ -cyte.
Answer: Cell
◍ Which statement regarding Star Ratings is true?Medicare uses a 5-star rating
, system to illustrate a plan's performance and quality.The agent said that the
Star Ratings are based on a plan's performance from two years ago and,
therefore, do not accurately reflect a plan's current value.Star Ratings are
based on a plan's performance from the prior year and, therefore, may not
accurately reflect a plan's current value.Medicare uses a 5-star rating system
to illustrate the plan's relative popularity in a market as measured by
membership and retention rates..
Answer: Medicare uses a 5-star rating system to illustrate a plan's
performance and quality.
◍ Which of the following is not considered unsolicited contact with a
Medicare eligible consumer according to CMS regulations and
UnitedHealthcare's rules, policies, and procedures?Emailing a marketing
brochure to a consumer whose email address was obtained on a purchased
lead list.Approaching a consumer in a common area of a senior living
complex.Placing a marketing brochure on the door handle of the consumer's
residence.Mailing a marketing brochure to the consumer via postal mail..
Answer: Mailing a marketing brochure to the consumer via postal mail
◍ What information should be obtained from the consumer when conducting a
thorough needs assessment? (Select 2)The providers they see and
medications they take to determine network and formulary status.Their
current health care coverage, including what they like about it and what they
don't.Their favorite foods and hygiene products to determine if they are
covered by a grocery allowance.
Answer: The providers they see and medications they take to determine
network and formulary status.Their current health care coverage, including
what they like about it and what they don't.
◍ -desis.
Answer: To Bind, Tie Together
◍ -ectomy.
Answer: Surgical Removal, Cutting Out
◍ When completing an enrollment application in LEAN, why is an agent
, prohibited from entering his or her own email address in a field available for
the consumer's email address?The enrollment application may be
denied.The consumer/member would not receive plan related
correspondence intended for him/her.The agent may experience commission
payment processing issues..
Answer: The consumer/member would not receive plan related
correspondence intended for him/her
◍ -ectasis.
Answer: Stretching, Dilation, Enlargement
◍ -esthesia.
Answer: Sensation, Feeling
◍ -itis.
Answer: Inflammation
◍ -lysis.
Answer: Breakdown, Separation, Setting Free, Destruction, Loosening
◍ What is the purpose of the Statement of Understanding?It ensures that when
consumers sign the Medicare Advantage and/or Part D Enrollment
Application, they are acknowledging their understanding of monthly
premiums and deductibles.It ensures that when consumers sign the Medicare
Advantage and/or Part D Enrollment Application, they are acknowledging
their understanding of standard enrollment and disenrollment procedures.It
ensures that when consumers complete the Medicare Advantage and/or Part
D Enrollment Application, they are acknowledging their understanding that
they are actually enrolling, in which plan they are enrolling, and standard
disclosures..
Answer: It ensures that when consumers complete the Medicare Advantage
and/or Part D Enrollment Application, they are acknowledging their
understanding that they are actually enrolling, in which plan they are
enrolling, and standard disclosures
◍ Which of the following must an agent obtain from the consumer no less than
, 48 hours (unless an exception applies) before an in-person, online, or
telephonic marketing appointment?Scope of AppointmentStatement of
UnderstandingPermission to Call.
Answer: Scope of Appointment
◍ Which statement is accurate when a consumer has a Power of Attorney
(POA)?The POA may attend a personal/individual marketing appointment
with the consumer but has no authority to sign the Enrollment Application.If
the POA signs the Enrollment Application, they must be able to provide
documentation upon request by the Plan that indicates authority under state
law to enroll the consumer.The POA may sign the Enrollment Application
and must submit documentation that indicates his authority under state law
to enroll his mother with the application..
Answer: If the POA signs the Enrollment Application, they must be able to
provide documentation upon request by the Plan that indicates authority
under state law to enroll the consumer.
◍ Select the option that describes the coverage combinations a member can be
enrolled in at the same time.MA-Only PFFS plan and a stand-alone
PDPMA-Only non-PFFS plan and a stand-alone PDPMedicare Supplement
plan and MA-PD plan.
Answer: Medicare Supplement plan and MA-PD plan - WRONG
◍ -malacia.
Answer: Abnormal Softening
◍ In which situation will a member be involuntarily disenrolled from their MA
plan?The member lost entitlement to either Medicare Part A or Part
B. The member did not pay plan premiums on a timely basis.The member
engaged in disruptive behavior.Premiums are not paid on a timely basis..
Answer: The member lost entitlement to either Medicare Part A or Part B.
◍ Rosanna is enrolled in a Medicare Advantage Only (MA-Only) Private
Fee-for-Service (PFFS) Plan. The plan is suitable for her needs and service
area. She has decided she wants to add prescription drug coverage. Which
option is available to Rosanna (assuming she is in a valid election
