C235 Review Questions Exam With
Verified Answers
HRM represents the entire set of activities used by an organization to align its
__________ with organizational objectives and strategies. - ANSWER Human
Capital
HRM includes planning for __________? - ANSWER All of the above (Recruitment
and selection of employees, Training and Development, Assuring a safe and
healthy work environment)
What is the overarching objective of the HRM system? - ANSWER Support the
organization's efforts toward effectively and efficiently meeting its business
goals and accomplishing its strategy for succeeding in the marketplace.
What can be thought of as a "subsystem" in the broader system of overall human
resource management? - ANSWER Training
Where is one of the first places a new employee is sent after he or she is hired? -
ANSWER Training
What is the "Resource-based view"? - ANSWER View that pictures organizations
as bundles of resources, such as people, capital, plant, or equipment.
In the resource-based view of the firm, resources are considered potential
sources of __________ in the marketplace. - ANSWER Competitive advantage
According to RBV, when can a resource create a competitive advantage? -
ANSWER Only when it is not available to other firms and when it cannot easily
move across organizational boundaries.
The four characteristics a resource must possess before it is capable of
providing a firm with a sustained competitive advantage are: - ANSWER Create
value for the customer, be rare and/or unique, be non-substitutable, and be
inimitable.
Human resources works best when combined in ________ and _________ ways. -
ANSWER Creative and Productive
Training is used by an organization in order to: - ANSWER Facilitate goal
accomplishment
,True or False: The Association for Talent Development (ATD) publishes an
annual report on the state of the training industry in which it refers to the state of
L&D (learning and development). - ANSWER True
Training may be aimed at one or more of the following three goals: - ANSWER All
of the above (Improve individual self-awareness, Enhance knowledge and skill
levels in one or more areas of expertise, Increase the motivation to do the job
well)
Before any training and development program is begun, you should first: -
ANSWER Assess the training needs
Organizations often skip a vital step in their training and development programs
which is to: - ANSWER Evaluate the effectiveness of training
In the public-sector, training and development programs seem to be: - ANSWER
Increasing
True or False: In the late 1970s, the average annual training expenditure per
employee was under $100. - ANSWER True
As of 2011, the most common types of training were:
I: Managerial and supervisory training
II: Profession or industry specific training
III: Training on business practices - ANSWER I, II and III
E-learning is: - ANSWER The use of electronic technologies to deliver
information and facilitate the development of skills and knowledge
Training that involves an instructor or on-line materials is a form of ________
training, whereas training that is on the job or coaching/mentoring is a form of
_________ training. - ANSWER Formal; Informal
Newer more extensive versions of orientation are now frequently referred to as
______. - ANSWER On-boarding
All are considered intangible resources except: - ANSWER Company Equipment
What are the five basic steps in the training and development cycle? - ANSWER
Assessment, design, development, implementation, and evaluation
The ADDIE Model is meant to be used as a cycle even though many
organizations use the model as a _________ series of steps. - ANSWER Linear
, According to ASTD, the most common type of training is... - ANSWER Managerial
and Supervisory
True or False: In most cases, employees will prefer training that is on-line to
training that is in person (traditional classroom). - ANSWER False
According to ASTD, the least common type of training is... - ANSWER Basic
Skills
According to the ASTD survey in 2011, the average direct expenditure for
training per employee was: - ANSWER $1,000-$2,000
The term "Organization" refers to: - ANSWER A social unit of people structured
and managed to meet a need or pursue collective goals.
Organizations can acquire skilled human resources by: - ANSWER Hiring them
from the outside AND Develop them from the inside
Organizations which primarily focus on bringing in new talent for human
resources eventually are faced with what? - ANSWER Upgrading their existing
human resources capabilities.
In order for an organization to survive and prosper under changing
environmental conditions, employees must learn to: - ANSWER Adapt
True or False: It is only through hiring from the outside that human resource
departments are able to upgrade and add to the existing competencies and
capabilities of an organization's internal labor pool. - ANSWER False
An organization's training and development reputation can help with: - ANSWER
Recruiting
The acronym "HRM" means: - ANSWER Human Resource Management
A "Learning Organization" adapts quickly by learning at:
I: Individual levels
II: Team levels
III: Organizational levels - ANSWER I, II, and III
At what level is learning most difficult to understand and interpret? - ANSWER
Organizational
In a "learning organization," learning is __________ -based. - ANSWER
Performance
Verified Answers
HRM represents the entire set of activities used by an organization to align its
__________ with organizational objectives and strategies. - ANSWER Human
Capital
HRM includes planning for __________? - ANSWER All of the above (Recruitment
and selection of employees, Training and Development, Assuring a safe and
healthy work environment)
What is the overarching objective of the HRM system? - ANSWER Support the
organization's efforts toward effectively and efficiently meeting its business
goals and accomplishing its strategy for succeeding in the marketplace.
What can be thought of as a "subsystem" in the broader system of overall human
resource management? - ANSWER Training
Where is one of the first places a new employee is sent after he or she is hired? -
ANSWER Training
What is the "Resource-based view"? - ANSWER View that pictures organizations
as bundles of resources, such as people, capital, plant, or equipment.
In the resource-based view of the firm, resources are considered potential
sources of __________ in the marketplace. - ANSWER Competitive advantage
According to RBV, when can a resource create a competitive advantage? -
ANSWER Only when it is not available to other firms and when it cannot easily
move across organizational boundaries.
The four characteristics a resource must possess before it is capable of
providing a firm with a sustained competitive advantage are: - ANSWER Create
value for the customer, be rare and/or unique, be non-substitutable, and be
inimitable.
Human resources works best when combined in ________ and _________ ways. -
ANSWER Creative and Productive
Training is used by an organization in order to: - ANSWER Facilitate goal
accomplishment
,True or False: The Association for Talent Development (ATD) publishes an
annual report on the state of the training industry in which it refers to the state of
L&D (learning and development). - ANSWER True
Training may be aimed at one or more of the following three goals: - ANSWER All
of the above (Improve individual self-awareness, Enhance knowledge and skill
levels in one or more areas of expertise, Increase the motivation to do the job
well)
Before any training and development program is begun, you should first: -
ANSWER Assess the training needs
Organizations often skip a vital step in their training and development programs
which is to: - ANSWER Evaluate the effectiveness of training
In the public-sector, training and development programs seem to be: - ANSWER
Increasing
True or False: In the late 1970s, the average annual training expenditure per
employee was under $100. - ANSWER True
As of 2011, the most common types of training were:
I: Managerial and supervisory training
II: Profession or industry specific training
III: Training on business practices - ANSWER I, II and III
E-learning is: - ANSWER The use of electronic technologies to deliver
information and facilitate the development of skills and knowledge
Training that involves an instructor or on-line materials is a form of ________
training, whereas training that is on the job or coaching/mentoring is a form of
_________ training. - ANSWER Formal; Informal
Newer more extensive versions of orientation are now frequently referred to as
______. - ANSWER On-boarding
All are considered intangible resources except: - ANSWER Company Equipment
What are the five basic steps in the training and development cycle? - ANSWER
Assessment, design, development, implementation, and evaluation
The ADDIE Model is meant to be used as a cycle even though many
organizations use the model as a _________ series of steps. - ANSWER Linear
, According to ASTD, the most common type of training is... - ANSWER Managerial
and Supervisory
True or False: In most cases, employees will prefer training that is on-line to
training that is in person (traditional classroom). - ANSWER False
According to ASTD, the least common type of training is... - ANSWER Basic
Skills
According to the ASTD survey in 2011, the average direct expenditure for
training per employee was: - ANSWER $1,000-$2,000
The term "Organization" refers to: - ANSWER A social unit of people structured
and managed to meet a need or pursue collective goals.
Organizations can acquire skilled human resources by: - ANSWER Hiring them
from the outside AND Develop them from the inside
Organizations which primarily focus on bringing in new talent for human
resources eventually are faced with what? - ANSWER Upgrading their existing
human resources capabilities.
In order for an organization to survive and prosper under changing
environmental conditions, employees must learn to: - ANSWER Adapt
True or False: It is only through hiring from the outside that human resource
departments are able to upgrade and add to the existing competencies and
capabilities of an organization's internal labor pool. - ANSWER False
An organization's training and development reputation can help with: - ANSWER
Recruiting
The acronym "HRM" means: - ANSWER Human Resource Management
A "Learning Organization" adapts quickly by learning at:
I: Individual levels
II: Team levels
III: Organizational levels - ANSWER I, II, and III
At what level is learning most difficult to understand and interpret? - ANSWER
Organizational
In a "learning organization," learning is __________ -based. - ANSWER
Performance
