HIM 3390 FINAL EXAM QUESTION
AND ANSWERS VERIFIED TO PASS
2025/2026
Management is the function of getting things done through and with people. In doing so, it requires
which of the following?
A. An individual with excellent technical skills but no managerial skills
B. Establishing an environment whereby the workers are able to satisfy their work-related needs
C. A centralized work setting to permit monitoring of all employees
D. A well thought-out plan reguardless of whether the resources have been effectively organized -
correct answer ✔B. Establishing an environment whereby the workers are able to satisfy their work-
related needs
List the five managerial functions: - correct answer ✔Planning
Organizing
Staffing
Influencing
Controlling
One of management's challenges includes supervising team members who may be working in different
locations. An example of this condition is:
A. Employees who work on different shifts in the same facility as the manager
B. Employees who work at home and use internet to access the hospital's information system
C. Clinicians working from the hospital but providing services to patients in rural communities through
the use of telemedicine
D. None of the above - correct answer ✔B. Employees who work at home and use internet to access
the hospital's information system
,Tools that managers can use to measure time include:
A. Time-use charts
B. PERT charts
C. Telecommuting
D. Both a and c - correct answer ✔A. Time-use charts
This term defines the basic purpose(s) of an organization; Why the organization exists:
A. Policy
B. Code of Ethics
C. Mission
D. None of the above - correct answer ✔C. Mission
List the three essential skills Katz determined that a supervisor must have: - correct answer ✔Human
relations, conceptual, and technical skills
Procedures:
A. Are single-use plans
B. Are more general than policies
C. Are different for each employee
D. Need to be reviewed periodically - correct answer ✔D. Need to be reviewed periodically
A theory X manager expects the employee:
A. Will work indefinitely at top speed
B. Needs to be constantly reminded to stay on task
C. Is driven to succeed
D. Does not avoid work - correct answer ✔B. Needs to be constantly reminded to stay on task
, _____is the concept that each individual should have one person to report to for any single activity
A. Span of management
B. Unity of command
C. Supervisor
D. None of the above - correct answer ✔B. Unity of command
Influencing involves:
A. Issuing directives
B. Implementing practices to help members of the organization work together
C. Motivating subordinates
D. All of the above - correct answer ✔D. All of the above
An example of non-verbal communication is:
A. A yawn
B. Eye contact
C. Interpersonal distance
D. All of the above - correct answer ✔D. All of the above
Programmed decisions are:
A. Often based on rules and regulations
B. Made after research and experimentation
C. New solutions to old problems
D. Made infrequently - correct answer ✔A. Often based on rules and regulations
AND ANSWERS VERIFIED TO PASS
2025/2026
Management is the function of getting things done through and with people. In doing so, it requires
which of the following?
A. An individual with excellent technical skills but no managerial skills
B. Establishing an environment whereby the workers are able to satisfy their work-related needs
C. A centralized work setting to permit monitoring of all employees
D. A well thought-out plan reguardless of whether the resources have been effectively organized -
correct answer ✔B. Establishing an environment whereby the workers are able to satisfy their work-
related needs
List the five managerial functions: - correct answer ✔Planning
Organizing
Staffing
Influencing
Controlling
One of management's challenges includes supervising team members who may be working in different
locations. An example of this condition is:
A. Employees who work on different shifts in the same facility as the manager
B. Employees who work at home and use internet to access the hospital's information system
C. Clinicians working from the hospital but providing services to patients in rural communities through
the use of telemedicine
D. None of the above - correct answer ✔B. Employees who work at home and use internet to access
the hospital's information system
,Tools that managers can use to measure time include:
A. Time-use charts
B. PERT charts
C. Telecommuting
D. Both a and c - correct answer ✔A. Time-use charts
This term defines the basic purpose(s) of an organization; Why the organization exists:
A. Policy
B. Code of Ethics
C. Mission
D. None of the above - correct answer ✔C. Mission
List the three essential skills Katz determined that a supervisor must have: - correct answer ✔Human
relations, conceptual, and technical skills
Procedures:
A. Are single-use plans
B. Are more general than policies
C. Are different for each employee
D. Need to be reviewed periodically - correct answer ✔D. Need to be reviewed periodically
A theory X manager expects the employee:
A. Will work indefinitely at top speed
B. Needs to be constantly reminded to stay on task
C. Is driven to succeed
D. Does not avoid work - correct answer ✔B. Needs to be constantly reminded to stay on task
, _____is the concept that each individual should have one person to report to for any single activity
A. Span of management
B. Unity of command
C. Supervisor
D. None of the above - correct answer ✔B. Unity of command
Influencing involves:
A. Issuing directives
B. Implementing practices to help members of the organization work together
C. Motivating subordinates
D. All of the above - correct answer ✔D. All of the above
An example of non-verbal communication is:
A. A yawn
B. Eye contact
C. Interpersonal distance
D. All of the above - correct answer ✔D. All of the above
Programmed decisions are:
A. Often based on rules and regulations
B. Made after research and experimentation
C. New solutions to old problems
D. Made infrequently - correct answer ✔A. Often based on rules and regulations
