WGU C954 INFORMATION TECHNOLOGY
MANAGEMENT OBJECTIVE ASSESSMENT FINAL
EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) Q&A 2026 |INSTANT
DOWNLOAD PDF
1. Which of the following BEST describes IT governance?
A. Managing daily technical support tickets
B. Ensuring IT aligns with business goals and delivers value
C. Installing and configuring hardware systems
D. Writing software code for business applications
Rationale: IT governance focuses on alignment between IT and
organizational objectives, ensuring value delivery and risk
management.
Correct Answer: B
2. What is the PRIMARY purpose of the Systems Development
Life Cycle (SDLC)?
A. To eliminate the need for project managers
B. To provide a structured approach to system development
C. To replace IT governance frameworks
D. To manage employee performance reviews
,Rationale: SDLC provides a structured methodology for
designing, developing, and maintaining systems.
Correct Answer: B
3. Which leadership style emphasizes collaboration and
employee participation in decision-making?
A. Autocratic
B. Laissez-faire
C. Democratic
D. Transactional
Rationale: Democratic leadership involves team participation in
decisions.
Correct Answer: C
4. What is a key function of ITIL frameworks?
A. Software coding standards
B. IT service management best practices
C. Hardware manufacturing guidelines
D. Financial auditing procedures
Rationale: ITIL focuses on IT service management and
delivering value to customers.
Correct Answer: B
,5. Which of the following is an example of a strategic IT
decision?
A. Resetting user passwords
B. Choosing a cloud provider for enterprise systems
C. Installing antivirus software
D. Fixing printer issues
Rationale: Strategic decisions affect long-term direction and
organizational goals.
Correct Answer: B
6. What is the main goal of risk management in IT?
A. Eliminate all risks completely
B. Ignore minor risks
C. Identify, assess, and mitigate risks
D. Increase system complexity
Rationale: Risk management focuses on identifying and
reducing impact of risks.
Correct Answer: C
7. Which document defines project scope, objectives, and
stakeholders?
A. Feasibility report
B. Project charter
, C. Test case document
D. User manual
Rationale: A project charter formally authorizes and defines the
project.
Correct Answer: B
8. What does ROI stand for in IT investment decisions?
A. Rate of Innovation
B. Return on Investment
C. Reliability of Infrastructure
D. Ratio of Integration
Rationale: ROI measures financial return relative to cost.
Correct Answer: B
9. Which cloud model provides services like storage and
networking infrastructure?
A. SaaS
B. PaaS
C. IaaS
D. DaaS
Rationale: Infrastructure as a Service provides foundational
computing resources.
Correct Answer: C
MANAGEMENT OBJECTIVE ASSESSMENT FINAL
EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) Q&A 2026 |INSTANT
DOWNLOAD PDF
1. Which of the following BEST describes IT governance?
A. Managing daily technical support tickets
B. Ensuring IT aligns with business goals and delivers value
C. Installing and configuring hardware systems
D. Writing software code for business applications
Rationale: IT governance focuses on alignment between IT and
organizational objectives, ensuring value delivery and risk
management.
Correct Answer: B
2. What is the PRIMARY purpose of the Systems Development
Life Cycle (SDLC)?
A. To eliminate the need for project managers
B. To provide a structured approach to system development
C. To replace IT governance frameworks
D. To manage employee performance reviews
,Rationale: SDLC provides a structured methodology for
designing, developing, and maintaining systems.
Correct Answer: B
3. Which leadership style emphasizes collaboration and
employee participation in decision-making?
A. Autocratic
B. Laissez-faire
C. Democratic
D. Transactional
Rationale: Democratic leadership involves team participation in
decisions.
Correct Answer: C
4. What is a key function of ITIL frameworks?
A. Software coding standards
B. IT service management best practices
C. Hardware manufacturing guidelines
D. Financial auditing procedures
Rationale: ITIL focuses on IT service management and
delivering value to customers.
Correct Answer: B
,5. Which of the following is an example of a strategic IT
decision?
A. Resetting user passwords
B. Choosing a cloud provider for enterprise systems
C. Installing antivirus software
D. Fixing printer issues
Rationale: Strategic decisions affect long-term direction and
organizational goals.
Correct Answer: B
6. What is the main goal of risk management in IT?
A. Eliminate all risks completely
B. Ignore minor risks
C. Identify, assess, and mitigate risks
D. Increase system complexity
Rationale: Risk management focuses on identifying and
reducing impact of risks.
Correct Answer: C
7. Which document defines project scope, objectives, and
stakeholders?
A. Feasibility report
B. Project charter
, C. Test case document
D. User manual
Rationale: A project charter formally authorizes and defines the
project.
Correct Answer: B
8. What does ROI stand for in IT investment decisions?
A. Rate of Innovation
B. Return on Investment
C. Reliability of Infrastructure
D. Ratio of Integration
Rationale: ROI measures financial return relative to cost.
Correct Answer: B
9. Which cloud model provides services like storage and
networking infrastructure?
A. SaaS
B. PaaS
C. IaaS
D. DaaS
Rationale: Infrastructure as a Service provides foundational
computing resources.
Correct Answer: C
