BUSI 1301 FINAL EXAM
PREPARATION QUESTIONS AND
ANSWERS
Which of the following is best used when employees know the standards and are highly
motivated to attain them? - Answer- Free rein leadership
To train employees, anser questions, and provide guidance in doing a task, managers
need - Answer- Technical expertise.
Having conceptual skills often means being able to - Answer- think creatively
Having analytical skills means that a manager is able to do all of the following exept -
Answer- think in abstract terms
Having good human relations skills means that a manger is able to - Answer- work with
others.
According to the text, all of the followings are skills needed by managers except -
Answer- clerical.
The line and staff structure divide general managing duties into functional areas, each
with a separate supervisor. - Answer- False
Staff amangers do not have direct authority over line mangers. - Answer- true
Matrix structures are always permanent. - Answer- false
Matrix structures are usually quite expensive. - Answer- True
An organizational form that is based on direct lines of authority from the top executive to
the lowest level of employees is called - Answer- line structure
An advantage of line structure in organizations is - Answer- a clear chain of command
A disadvantage of line structure is - Answer- that managers must possess a wide range
of knowledge and skills.
Which of the following organizational forms allows managers to specialize in the area
for which they are reponsible? - Answer- line and staff structure
, multidivisonal structures - Answer- organize departments into a larger division, often
based on geography, product, and/ or customer.
today's dynamic business environment fostered which of the following organizational
forms? - Answer- matrix structure
determining quality depends on - Answer- customers' perceptions
the processes an organization uses to maintain its established quality standards are
called - Answer- quality control
they system in which management collects and analyzes information abou the
production process to pinpoint quality problems in the production system is called -
Answer- statistical process control
the first step in quality control for any organization is - Answer- establishing standards.
is a philosophy that uniform commitment to quality in all areas of an organization will
promote a culture that meets customers' perceptions of quality. - Answer- Total quality
management
the inspection of purchased items and finished items ocurs - Answer- after the fact.
determining how many items are to be inspected is called - Answer- sampling
it is desirable to test only a sample of the product when - Answer- inspection procedures
are expensive
elaborate testing equipment is required
testing takes a significant number of hours to complete
the product is destroyed by sampling
what is quality control - Answer- the processes an organization uses to maintain its
established quality standards are called
according to the text, mcking corporation is facing a dilemma most closely associated
with operations management. - Answer- true
job enrichment plays a role in the motivational program at eagle pharmaceutical. -
Answer- False
The motivation technique emphasized by eagle pharmaceutical could best be described
as - Answer- behavior modification
eagle's management philosophy is most closely associated with - Answer- Theory Y
PREPARATION QUESTIONS AND
ANSWERS
Which of the following is best used when employees know the standards and are highly
motivated to attain them? - Answer- Free rein leadership
To train employees, anser questions, and provide guidance in doing a task, managers
need - Answer- Technical expertise.
Having conceptual skills often means being able to - Answer- think creatively
Having analytical skills means that a manager is able to do all of the following exept -
Answer- think in abstract terms
Having good human relations skills means that a manger is able to - Answer- work with
others.
According to the text, all of the followings are skills needed by managers except -
Answer- clerical.
The line and staff structure divide general managing duties into functional areas, each
with a separate supervisor. - Answer- False
Staff amangers do not have direct authority over line mangers. - Answer- true
Matrix structures are always permanent. - Answer- false
Matrix structures are usually quite expensive. - Answer- True
An organizational form that is based on direct lines of authority from the top executive to
the lowest level of employees is called - Answer- line structure
An advantage of line structure in organizations is - Answer- a clear chain of command
A disadvantage of line structure is - Answer- that managers must possess a wide range
of knowledge and skills.
Which of the following organizational forms allows managers to specialize in the area
for which they are reponsible? - Answer- line and staff structure
, multidivisonal structures - Answer- organize departments into a larger division, often
based on geography, product, and/ or customer.
today's dynamic business environment fostered which of the following organizational
forms? - Answer- matrix structure
determining quality depends on - Answer- customers' perceptions
the processes an organization uses to maintain its established quality standards are
called - Answer- quality control
they system in which management collects and analyzes information abou the
production process to pinpoint quality problems in the production system is called -
Answer- statistical process control
the first step in quality control for any organization is - Answer- establishing standards.
is a philosophy that uniform commitment to quality in all areas of an organization will
promote a culture that meets customers' perceptions of quality. - Answer- Total quality
management
the inspection of purchased items and finished items ocurs - Answer- after the fact.
determining how many items are to be inspected is called - Answer- sampling
it is desirable to test only a sample of the product when - Answer- inspection procedures
are expensive
elaborate testing equipment is required
testing takes a significant number of hours to complete
the product is destroyed by sampling
what is quality control - Answer- the processes an organization uses to maintain its
established quality standards are called
according to the text, mcking corporation is facing a dilemma most closely associated
with operations management. - Answer- true
job enrichment plays a role in the motivational program at eagle pharmaceutical. -
Answer- False
The motivation technique emphasized by eagle pharmaceutical could best be described
as - Answer- behavior modification
eagle's management philosophy is most closely associated with - Answer- Theory Y
