Applied Social Service Worker
Practice Exam Question and answers
already passed 2025/2026
During the first interview with a voluntary client it is usually best to begin with
a. an explanation of your agency's policy and funding
b. whatever topic the client introduces
c. small talk, like the weather or a community event
d. a brief history of your program or agency - correct answer ✔b. whatever topic the client introduces
The general rules that will govern the handling of confidential client information should be explained to
a client
a. only if the client asks for this information
b. after the 4th interview
c. never, unless required by state law
d. during the first interview - correct answer ✔d. during the first interview
If a client asks you (the social worker) a program-related or a service-related question that you cannot
answer, it is best to
a. explain that you will search for the answer and report back to the client
b. make up an answer rather than appear unprofessional
c. pretend to not hear the question and move to a new topic
d. indicate that it is inappropriate to answer such a question - correct answer ✔a. explain that you will
search for the answer and report back to the client
The referral of a client to another professional or agency should be preceded by
, a. a thorough assessment of the client's situation
b. a battery of psychological tests
c. consultation with a lawyer
d. consultation with the client's relatives - correct answer ✔a. a thorough assessment of the client's
situation
As a general rule, it is best to view the client record maintained by a social agency as belonging to
a. the social agency
b. the social worker
c. the client
d. whoever has physical possession - correct answer ✔c. the client
When initiating a helping relationship with a client, a social worker should first
a. describe how fees are charged for the service
b. ask if the client has received services from another professional
c. clarify the purpose of the relationship with the client
d. explain that the client is expected to attend all scheduled sessions - correct answer ✔c. clarify the
purpose of the relationship with the client
A genogram is most appropriately used to depict a client's
a. medical history
b. family membership structure
c. genetic background
d. community context - correct answer ✔b. family membership structure
11.5 Which of the following is a tool most likely to be used a social worker to help a client view his or her
problem or situation in a different way?
Practice Exam Question and answers
already passed 2025/2026
During the first interview with a voluntary client it is usually best to begin with
a. an explanation of your agency's policy and funding
b. whatever topic the client introduces
c. small talk, like the weather or a community event
d. a brief history of your program or agency - correct answer ✔b. whatever topic the client introduces
The general rules that will govern the handling of confidential client information should be explained to
a client
a. only if the client asks for this information
b. after the 4th interview
c. never, unless required by state law
d. during the first interview - correct answer ✔d. during the first interview
If a client asks you (the social worker) a program-related or a service-related question that you cannot
answer, it is best to
a. explain that you will search for the answer and report back to the client
b. make up an answer rather than appear unprofessional
c. pretend to not hear the question and move to a new topic
d. indicate that it is inappropriate to answer such a question - correct answer ✔a. explain that you will
search for the answer and report back to the client
The referral of a client to another professional or agency should be preceded by
, a. a thorough assessment of the client's situation
b. a battery of psychological tests
c. consultation with a lawyer
d. consultation with the client's relatives - correct answer ✔a. a thorough assessment of the client's
situation
As a general rule, it is best to view the client record maintained by a social agency as belonging to
a. the social agency
b. the social worker
c. the client
d. whoever has physical possession - correct answer ✔c. the client
When initiating a helping relationship with a client, a social worker should first
a. describe how fees are charged for the service
b. ask if the client has received services from another professional
c. clarify the purpose of the relationship with the client
d. explain that the client is expected to attend all scheduled sessions - correct answer ✔c. clarify the
purpose of the relationship with the client
A genogram is most appropriately used to depict a client's
a. medical history
b. family membership structure
c. genetic background
d. community context - correct answer ✔b. family membership structure
11.5 Which of the following is a tool most likely to be used a social worker to help a client view his or her
problem or situation in a different way?
