Sales Management D099 exam with
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precise detailed answers
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relationship |selling |- |CORRECT |ANSWER✔✔-sales |technique |that |focuses |on |the |interaction |
between |the |buyer |and |the |salesperson |rather |than |the |price |or |details |of |the |product
value |creation |- |CORRECT |ANSWER✔✔-the |performance |of |actions |that |increase |the |worth |of |
goods, |services, |or |even |a |business
sales |process |- |CORRECT |ANSWER✔✔-incorporates |actually |selling |the |company's |products |or |
service |to |its |customers
personal |selling |- |CORRECT |ANSWER✔✔-a |type |of |selling |that |uses |person-to-person |
interaction |to |sell |products |and |services
customer |loyalty |- |CORRECT |ANSWER✔✔-having |a |positive |attitude |toward |a |product |or |
brand, |which |includes |supportive |behavior |from |the |customer
brand |trust |- |CORRECT |ANSWER✔✔-the |willingness |of |the |average |consumer |to |rely |on |the |
ability |of |the |brand |to |perform |its |stated |function
conversion |rates |- |CORRECT |ANSWER✔✔-the |percentage |of |prospective |customers |who |take |a
|specific |action |you |want
sales |forecast |- |CORRECT |ANSWER✔✔-the |process |of |estimating |future |sales
operational |budget |- |CORRECT |ANSWER✔✔-a |plan |for |expenditures |required |to |maintain |the |
functioning |of |a |business |venture |or |public |organization
,product-market |fit |- |CORRECT |ANSWER✔✔-degree |to |which |a |product |satisfies |a |strong |
market |demand
corporate |structure |- |CORRECT |ANSWER✔✔-an |organization's |different |departments |or |
business |units |within |a |company |to |achieve |its |overall |mission |and |goals
functional |structure |- |CORRECT |ANSWER✔✔-an |organization |structure |that |groups |employees |
according |to |a |specialized |or |similar |set |of |roles |or |tasks
modular |structure |- |CORRECT |ANSWER✔✔-divides |the |business |into |small, |tightly |knit |SBUs, |
which |focus |on |specific |elements |of |the |organizational |process
strategic |business |unit |- |CORRECT |ANSWER✔✔-a |profit |center |that |focuses |on |product |
offering |and |market |segment
competitive |advantage |- |CORRECT |ANSWER✔✔-a |condition |or |circumstance |that |puts |a |
company |in |a |favorable |or |superior |business |position
sustainable |competitive |advantage |- |CORRECT |ANSWER✔✔-company |assets, |attributes, |or |
abilities |that |are |difficult |to |duplicate |or |exceed |and |provide |a |superior |or |favorable |long-term |
position |over |competitors
customer |relationship |management |(CRM) |- |CORRECT |ANSWER✔✔-processes |implemented |by
|a |company |to |handle |its |contact |with |customers |with |the |goal |of |creating |a |unified |customer |
experience |to |maximize |retention
business |intelligence |(BI) |- |CORRECT |ANSWER✔✔-the |use |of |data |in |an |enterprise |to |facilitate |
decision-making. |It |encompasses |understanding |the |actual |operation |of |the |company, |as |well |
, as |the |anticipation |of |future |events, |with |the |aim |of |providing |knowledge |to |support |business |
decisions
big |data |analytics |- |CORRECT |ANSWER✔✔-large, |complex |data |sets |that |require |non-
traditional |data |processing |software |to |predict |trends |and |forecasts
organizational |ethics |- |CORRECT |ANSWER✔✔-the |principles |and |standards |by |which |
businesses |operate |and |it |is |how |an |organization |responds |to |an |internal |or |external |stimulus
marketing |concept |- |CORRECT |ANSWER✔✔-identifying |customer |needs |and |then |producing |
the |goods |or |services |that |will |satisfy |those |needs |while |making |a |profit |for |the |organization
"right" |principle |- |CORRECT |ANSWER✔✔-getting |the |right |goods |or |services |to |the |right |
people |at |the |right |place, |time, |and |price, |using |the |right |promotional |techniques
promotion |- |CORRECT |ANSWER✔✔-the |attempt |by |marketers |to |inform, |persuade, |or |remind |
consumers |and |industrial |users |to |engage |in |the |exchange |process
promotional |mix |- |CORRECT |ANSWER✔✔-the |combination |of |advertising, |personal |selling, |
sales |promotion, |and |public |relations |used |to |promote |a |product
integrated |marketing |communications |(IMC) |- |CORRECT |ANSWER✔✔-the |careful |coordination |
of |all |promotional |activities |to |produce |a |consistent, |unified |message |that |is |customer |focused
customer |journey |- |CORRECT |ANSWER✔✔-a |framework |that |acknowledges |a |buyer's |
progression |through |a |research |and |decision |process |ultimately |culminating |in |a |purchase
AIDA |- |CORRECT |ANSWER✔✔-attention, |interest, |desire, |action
| || | | |
precise detailed answers
| |
relationship |selling |- |CORRECT |ANSWER✔✔-sales |technique |that |focuses |on |the |interaction |
between |the |buyer |and |the |salesperson |rather |than |the |price |or |details |of |the |product
value |creation |- |CORRECT |ANSWER✔✔-the |performance |of |actions |that |increase |the |worth |of |
goods, |services, |or |even |a |business
sales |process |- |CORRECT |ANSWER✔✔-incorporates |actually |selling |the |company's |products |or |
service |to |its |customers
personal |selling |- |CORRECT |ANSWER✔✔-a |type |of |selling |that |uses |person-to-person |
interaction |to |sell |products |and |services
customer |loyalty |- |CORRECT |ANSWER✔✔-having |a |positive |attitude |toward |a |product |or |
brand, |which |includes |supportive |behavior |from |the |customer
brand |trust |- |CORRECT |ANSWER✔✔-the |willingness |of |the |average |consumer |to |rely |on |the |
ability |of |the |brand |to |perform |its |stated |function
conversion |rates |- |CORRECT |ANSWER✔✔-the |percentage |of |prospective |customers |who |take |a
|specific |action |you |want
sales |forecast |- |CORRECT |ANSWER✔✔-the |process |of |estimating |future |sales
operational |budget |- |CORRECT |ANSWER✔✔-a |plan |for |expenditures |required |to |maintain |the |
functioning |of |a |business |venture |or |public |organization
,product-market |fit |- |CORRECT |ANSWER✔✔-degree |to |which |a |product |satisfies |a |strong |
market |demand
corporate |structure |- |CORRECT |ANSWER✔✔-an |organization's |different |departments |or |
business |units |within |a |company |to |achieve |its |overall |mission |and |goals
functional |structure |- |CORRECT |ANSWER✔✔-an |organization |structure |that |groups |employees |
according |to |a |specialized |or |similar |set |of |roles |or |tasks
modular |structure |- |CORRECT |ANSWER✔✔-divides |the |business |into |small, |tightly |knit |SBUs, |
which |focus |on |specific |elements |of |the |organizational |process
strategic |business |unit |- |CORRECT |ANSWER✔✔-a |profit |center |that |focuses |on |product |
offering |and |market |segment
competitive |advantage |- |CORRECT |ANSWER✔✔-a |condition |or |circumstance |that |puts |a |
company |in |a |favorable |or |superior |business |position
sustainable |competitive |advantage |- |CORRECT |ANSWER✔✔-company |assets, |attributes, |or |
abilities |that |are |difficult |to |duplicate |or |exceed |and |provide |a |superior |or |favorable |long-term |
position |over |competitors
customer |relationship |management |(CRM) |- |CORRECT |ANSWER✔✔-processes |implemented |by
|a |company |to |handle |its |contact |with |customers |with |the |goal |of |creating |a |unified |customer |
experience |to |maximize |retention
business |intelligence |(BI) |- |CORRECT |ANSWER✔✔-the |use |of |data |in |an |enterprise |to |facilitate |
decision-making. |It |encompasses |understanding |the |actual |operation |of |the |company, |as |well |
, as |the |anticipation |of |future |events, |with |the |aim |of |providing |knowledge |to |support |business |
decisions
big |data |analytics |- |CORRECT |ANSWER✔✔-large, |complex |data |sets |that |require |non-
traditional |data |processing |software |to |predict |trends |and |forecasts
organizational |ethics |- |CORRECT |ANSWER✔✔-the |principles |and |standards |by |which |
businesses |operate |and |it |is |how |an |organization |responds |to |an |internal |or |external |stimulus
marketing |concept |- |CORRECT |ANSWER✔✔-identifying |customer |needs |and |then |producing |
the |goods |or |services |that |will |satisfy |those |needs |while |making |a |profit |for |the |organization
"right" |principle |- |CORRECT |ANSWER✔✔-getting |the |right |goods |or |services |to |the |right |
people |at |the |right |place, |time, |and |price, |using |the |right |promotional |techniques
promotion |- |CORRECT |ANSWER✔✔-the |attempt |by |marketers |to |inform, |persuade, |or |remind |
consumers |and |industrial |users |to |engage |in |the |exchange |process
promotional |mix |- |CORRECT |ANSWER✔✔-the |combination |of |advertising, |personal |selling, |
sales |promotion, |and |public |relations |used |to |promote |a |product
integrated |marketing |communications |(IMC) |- |CORRECT |ANSWER✔✔-the |careful |coordination |
of |all |promotional |activities |to |produce |a |consistent, |unified |message |that |is |customer |focused
customer |journey |- |CORRECT |ANSWER✔✔-a |framework |that |acknowledges |a |buyer's |
progression |through |a |research |and |decision |process |ultimately |culminating |in |a |purchase
AIDA |- |CORRECT |ANSWER✔✔-attention, |interest, |desire, |action
