COM 312 --> Communication &
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Conflict exam with correct answers ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
MODULE #1 - correct answers ✔✔Introductions to ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Conflict Processes ||\\||\\
Interpersonal Conflict - correct answers ✔✔Module #1, ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Lecture #1 ||\\||\\
Conflict - correct answers ✔✔A PROBLEMATIC SITUATION
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
IN WHICH...||\\||\\
- conflicting parties are interdependent
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- they perceive that they see incompatible goals or
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
incompatible means to the same goals ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- perception of incompatibility can adversely affect the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
relationship if not addressed ||\\||\\ ||\\||\\ ||\\||\\
- there is a sense of urgency about the need to resolve the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
difference
,What creates a conflict? - correct answers ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
✔✔Interdependence
||\\||\\ - when two people see the relationship as continuous and
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ has a mutual reliance ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ - marriage, family, teacher and student relationships
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Perceived incompatibility ||\\||\\
- we think hat we want different goals then the other
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
person
- we think that we want different means to achieve the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
same goal ||\\||\\
||\\||\\ - a sense of urgency to resolve the problem
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Prevalence and Negative Perceptions of Conflict - correct ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔Module #1, Lecture #2 ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Negative Feelings - correct answers ✔✔- Emotional ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
association with winning/losing ||\\||\\ ||\\||\\
,- Research Perspective
||\\||\\ ||\\||\\
||\\||\\ - conflict can be rewarding
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ - conflict can build relationships
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Prevalence - correct answers ✔✔- inevitability ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- importance of interdependence
||\\||\\ ||\\||\\ ||\\||\\
- harmony and growth
||\\||\\ ||\\||\\ ||\\||\\
- conflict as pathology or system function
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Why Study Conflict? - correct answers ✔✔- Channel
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
positive communication strategies ||\\||\\ ||\\||\\
- improve and maintain interpersonal relationships
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- learn to build with conflict, not tear down
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Valuing Civility (5 commitments of a civil person) - correct ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔Module #1, Lecture #3 ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
What is Civility? - correct answers ✔✔- a necessary
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
, commitment
- an attitude of respect made clear through our
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
- mindfulness
||\\||\\
- consideration
||\\||\\
- understanding our impact
||\\||\\ ||\\||\\ ||\\||\\
5 Princples - correct answers ✔✔#1 --> be captured by the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
fact that people and the positions they hold can change
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ - essential principle
||\\||\\ ||\\||\\
||\\||\\ - post-apartheid south Africa
||\\||\\ ||\\||\\ ||\\||\\
#2 --> difficult conversations are more about the people
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
involved than they are the issues that they discuss ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\
||\\||\\ - the battle of the cereal
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Conflict exam with correct answers ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
MODULE #1 - correct answers ✔✔Introductions to ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Conflict Processes ||\\||\\
Interpersonal Conflict - correct answers ✔✔Module #1, ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Lecture #1 ||\\||\\
Conflict - correct answers ✔✔A PROBLEMATIC SITUATION
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
IN WHICH...||\\||\\
- conflicting parties are interdependent
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- they perceive that they see incompatible goals or
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
incompatible means to the same goals ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- perception of incompatibility can adversely affect the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
relationship if not addressed ||\\||\\ ||\\||\\ ||\\||\\
- there is a sense of urgency about the need to resolve the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
difference
,What creates a conflict? - correct answers ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
✔✔Interdependence
||\\||\\ - when two people see the relationship as continuous and
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ has a mutual reliance ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ - marriage, family, teacher and student relationships
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Perceived incompatibility ||\\||\\
- we think hat we want different goals then the other
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
person
- we think that we want different means to achieve the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
same goal ||\\||\\
||\\||\\ - a sense of urgency to resolve the problem
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Prevalence and Negative Perceptions of Conflict - correct ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔Module #1, Lecture #2 ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Negative Feelings - correct answers ✔✔- Emotional ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
association with winning/losing ||\\||\\ ||\\||\\
,- Research Perspective
||\\||\\ ||\\||\\
||\\||\\ - conflict can be rewarding
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ - conflict can build relationships
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Prevalence - correct answers ✔✔- inevitability ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- importance of interdependence
||\\||\\ ||\\||\\ ||\\||\\
- harmony and growth
||\\||\\ ||\\||\\ ||\\||\\
- conflict as pathology or system function
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Why Study Conflict? - correct answers ✔✔- Channel
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
positive communication strategies ||\\||\\ ||\\||\\
- improve and maintain interpersonal relationships
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
- learn to build with conflict, not tear down
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Valuing Civility (5 commitments of a civil person) - correct ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔Module #1, Lecture #3 ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
What is Civility? - correct answers ✔✔- a necessary
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
, commitment
- an attitude of respect made clear through our
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
- mindfulness
||\\||\\
- consideration
||\\||\\
- understanding our impact
||\\||\\ ||\\||\\ ||\\||\\
5 Princples - correct answers ✔✔#1 --> be captured by the
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
fact that people and the positions they hold can change
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\ - essential principle
||\\||\\ ||\\||\\
||\\||\\ - post-apartheid south Africa
||\\||\\ ||\\||\\ ||\\||\\
#2 --> difficult conversations are more about the people
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
involved than they are the issues that they discuss ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
||\\||\\
||\\||\\ - the battle of the cereal
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
