CTS EXAM 3 2026 QUESTION COLLECTION
AV INSTALLATION AND TROUBLESHOOTING
MODULE SOLVED ITEMS AND RESPONSE KEY
◉ What type of project is a typical Consultant-Led Design-Bid-Build
contract structure good for? Answer: Long term projects with
extended project cycles
◉ What is the risk in using an OFE/Integrator Installed contract
structure? Answer: System and infrastructure design and facility
functionality may suffer
◉ What are some of the important project scope and size
considerations in selecting an AV provider? Answer: Financial
Stability, Current Workload, and Company Credentials
◉ What type of document typically includes Project Size
Requirements, Corporate Profile, Team Personnel, and Warranty
Response Time? Answer: RFQ
◉ a significant difference between the Two-Envelope Bid
Method and the Qualifications- Based Selection Method? Answer:
Negotiate with the highest ranking firm to finalize the contract
,◉ What is one of the disadvantages of contracting the AV integrator
to the electrical
subcontractor? Answer: More layers of responsibility and
communication
◉ When conducting a complete project bid process, what milestone
follows the issuing of the RFP? Answer: Pre-Bid Meeting
◉ Under what circumstances would you likely use an A305-1986
form? Answer: Scoring responses to an RFQ
◉ What is the ideal way to contract an AV integrator? Answer:
Directly to the Owner
◉ The process of identifying the activities that end-users need to
perform, and developing the functional descriptions of your systems
is referred to as:? Answer: Needs Analysis
◉ What is the main task of the third Step of the Program Phase of a
Project? Answer: Conducting program meetings
◉ What should be included in the written Program Report? Answer:
...A conceptual and functional system description
,◉ The more accurate means to estimate dimensions of a commercial
space during a site inspection would be to? Answer: Count Ceiling
Tiles in a drop tile instalation
◉ A client requires a new boardroom. The sales person and engineer
are sent to the premises to measure the facility and talk to the client.
At this stage they should be performing a _ Answer: Needs Analysis
◉ Sightlines for audience viewing in a given presentation space can
be improved by: Answer: Providing a sloped, or stepped, seating
arrangement
◉ After presenting a proposal, what is the correct plan of action for
following up with the client? Answer: Regularly, until a decision is
made
◉ AV professionals determine the end user's needs by examining
three things: the required applications, the tasks, and the: Answer:
Functions to support the applications
◉ When working with a client to design an AV solution for a new
conference center, the client requests a detailed budget for the
equipment and installation. What phase is the project in? Answer:
Design phase
, ◉ The HDTV aspect ratio is equal to which of the following? Answer:
1.78:1
◉ Please select the appropriate resolution for SXGA. Answer: 1280 x
1024
◉ The Brightness control adjusts which level? Answer: Black Level
◉ For what purpose would the AV technician designate a loopback
internet protocol address in the 127.0.0.1 to 127.255.255.254 range
in a network configuration? Answer: To test the local device to see if
TCP/IP is working on your system
◉ It is important to consider Polar Patterns when____ Answer:
Selecting Microphones for use at live events
◉ When training a new user how to operate the solution that has
been provided, which of the following is a best practice? Answer:
Provide complete user documentation prior to training
◉ What is a benefit of offering a free training session for a client
with new equipment? Answer: It is a positive approach for a long-
term partnership
AV INSTALLATION AND TROUBLESHOOTING
MODULE SOLVED ITEMS AND RESPONSE KEY
◉ What type of project is a typical Consultant-Led Design-Bid-Build
contract structure good for? Answer: Long term projects with
extended project cycles
◉ What is the risk in using an OFE/Integrator Installed contract
structure? Answer: System and infrastructure design and facility
functionality may suffer
◉ What are some of the important project scope and size
considerations in selecting an AV provider? Answer: Financial
Stability, Current Workload, and Company Credentials
◉ What type of document typically includes Project Size
Requirements, Corporate Profile, Team Personnel, and Warranty
Response Time? Answer: RFQ
◉ a significant difference between the Two-Envelope Bid
Method and the Qualifications- Based Selection Method? Answer:
Negotiate with the highest ranking firm to finalize the contract
,◉ What is one of the disadvantages of contracting the AV integrator
to the electrical
subcontractor? Answer: More layers of responsibility and
communication
◉ When conducting a complete project bid process, what milestone
follows the issuing of the RFP? Answer: Pre-Bid Meeting
◉ Under what circumstances would you likely use an A305-1986
form? Answer: Scoring responses to an RFQ
◉ What is the ideal way to contract an AV integrator? Answer:
Directly to the Owner
◉ The process of identifying the activities that end-users need to
perform, and developing the functional descriptions of your systems
is referred to as:? Answer: Needs Analysis
◉ What is the main task of the third Step of the Program Phase of a
Project? Answer: Conducting program meetings
◉ What should be included in the written Program Report? Answer:
...A conceptual and functional system description
,◉ The more accurate means to estimate dimensions of a commercial
space during a site inspection would be to? Answer: Count Ceiling
Tiles in a drop tile instalation
◉ A client requires a new boardroom. The sales person and engineer
are sent to the premises to measure the facility and talk to the client.
At this stage they should be performing a _ Answer: Needs Analysis
◉ Sightlines for audience viewing in a given presentation space can
be improved by: Answer: Providing a sloped, or stepped, seating
arrangement
◉ After presenting a proposal, what is the correct plan of action for
following up with the client? Answer: Regularly, until a decision is
made
◉ AV professionals determine the end user's needs by examining
three things: the required applications, the tasks, and the: Answer:
Functions to support the applications
◉ When working with a client to design an AV solution for a new
conference center, the client requests a detailed budget for the
equipment and installation. What phase is the project in? Answer:
Design phase
, ◉ The HDTV aspect ratio is equal to which of the following? Answer:
1.78:1
◉ Please select the appropriate resolution for SXGA. Answer: 1280 x
1024
◉ The Brightness control adjusts which level? Answer: Black Level
◉ For what purpose would the AV technician designate a loopback
internet protocol address in the 127.0.0.1 to 127.255.255.254 range
in a network configuration? Answer: To test the local device to see if
TCP/IP is working on your system
◉ It is important to consider Polar Patterns when____ Answer:
Selecting Microphones for use at live events
◉ When training a new user how to operate the solution that has
been provided, which of the following is a best practice? Answer:
Provide complete user documentation prior to training
◉ What is a benefit of offering a free training session for a client
with new equipment? Answer: It is a positive approach for a long-
term partnership
