AVIXA CTS CERTIFICATION 2026
TEST BANK TESTED QUESTIONS
CORRECT ANSWERS
◉ A client requires a new boardroom. The sales person and engineer are
sent to the premises to survey the facility and discuss the opportunity
with the client. This process is best described as a ____
- Cost Analysis
- Functional Analysis
- Needs Analysis
- Control Analysis. Answer: Needs Analysis
◉ When designing a client's new training room, the MOST important
information would come from the
- client's checklist of preferred equipment
- end-user descriptions of how the room will be utilized
- architectural drawings of the building
, - feedback from the benchmarking site visit. Answer: end-user
descriptions of how the room will be utilized
◉ When establishing initial contact with a client, try to develop a
relationship early on with the:
- Chief operating officer
- Information technology manager
- Stakeholders
- Purchasing manager. Answer: Stakeholders
◉ When creating an AV solution for a client, the first step should be
- creating a quote
- Proposing a technology
- reviewing existing infrastructure
TEST BANK TESTED QUESTIONS
CORRECT ANSWERS
◉ A client requires a new boardroom. The sales person and engineer are
sent to the premises to survey the facility and discuss the opportunity
with the client. This process is best described as a ____
- Cost Analysis
- Functional Analysis
- Needs Analysis
- Control Analysis. Answer: Needs Analysis
◉ When designing a client's new training room, the MOST important
information would come from the
- client's checklist of preferred equipment
- end-user descriptions of how the room will be utilized
- architectural drawings of the building
, - feedback from the benchmarking site visit. Answer: end-user
descriptions of how the room will be utilized
◉ When establishing initial contact with a client, try to develop a
relationship early on with the:
- Chief operating officer
- Information technology manager
- Stakeholders
- Purchasing manager. Answer: Stakeholders
◉ When creating an AV solution for a client, the first step should be
- creating a quote
- Proposing a technology
- reviewing existing infrastructure