IAHSS Mock Exam Full Study Guide 2026 | Trusted
Questions & Answers
1. Which of the following are the three key elements of a good patrol.
Observation, perception and memory.
Time, memory and perception.
Hearing, documentation and memory.
Perception, memory and documentation.
2. When an infant abduction is suspected, what should security's first response
be?
Grab the department's camera and take pictures of everyone who
exits the emergency department.
Rush to the affected unit and interview the parent.
Immediately go to the property's exits, doors, garages, etc.. Stop
each person walking or driving out who has anything a baby could
be in.
Call the National center for Missing and Exploited Children.
3. Which of the following allows a department to assess its cost-effectiveness
within an organization?
Crime analysis.
Bench-marking.
Risk assessments.
Evaluation surveys.
,4. If a healthcare security officer focuses on providing excellent customer
service, what outcome might they expect in their job performance?
Increased job satisfaction.
More conflicts with patients.
Less recognition from supervisors.
Decreased teamwork among staff.
5. During a contact, what is the general recommended distance between you
and the individual.
4 to 6 feet.
10 feet or more.
2 to 4 feet.
6 to 10 feet.
6. What is the recommended approach regarding friendships between security
officers and other department staff?
Encouraged, but security staff educated about ethics and avoiding
favoritism.
Discouraged.
Encouraged.
Encouraged but monitored.
7. Which classification of healthcare organizations refers to those that operate
with the goal of making a profit?
Not-for-profit.
Individual healthcare.
, Propriety or for-profit.
Government-supported.
8. Why is it important for security staff to be educated about ethics when
forming relationships with other department staff?
To enhance personal relationships.
To increase security personnel's popularity.
To allow for more relaxed security protocols.
To prevent favoritism and ensure professional conduct.
9. What is one of the roles of the National Center for Missing and Exploited
Children in healthcare security?
Provide suggested training for nursing, security, and other
personnel.
Conduct background checks on healthcare staff.
Manage emergency response teams in hospitals.
Oversee patient admissions and discharges.
10. Why is providing great customer service important in a healthcare setting?
It enhances patient satisfaction and contributes to a positive
healthcare environment.
It has no significant impact on healthcare outcomes.
It is primarily for impressing supervisors.
It allows security personnel to avoid their responsibilities.
11. Which type of patrol covers all areas equally with high visibility?
, Routine.
Vehicle.
Directed.
Selective.
12. Why are vendors potentially a high security risk to a healthcare facility?
Competing vendors may clash at a facility.
Vendors may be bringing in high-demand products that could be
targeted for theft.
Vendors typically drive large vehicles that can conceal large amounts
of stolen property or contraband.
Vendors often have access to sensitive areas yet staff of the
healthcare organization may know very little about vendor's
background.
13. Describe the concept of the force continuum and its relevance in healthcare
security.
The force continuum is a method for training officers in
communication skills.
The force continuum is a checklist for incident reporting.
The force continuum is a policy for managing patient interactions.
The force continuum is a framework that outlines the appropriate
levels of force an officer may use in response to escalating threats.
14. The self-disciplined officer does NOT do which of the following?
Look for ways to improve recommended procedures.
Take an interest in the job.
Questions & Answers
1. Which of the following are the three key elements of a good patrol.
Observation, perception and memory.
Time, memory and perception.
Hearing, documentation and memory.
Perception, memory and documentation.
2. When an infant abduction is suspected, what should security's first response
be?
Grab the department's camera and take pictures of everyone who
exits the emergency department.
Rush to the affected unit and interview the parent.
Immediately go to the property's exits, doors, garages, etc.. Stop
each person walking or driving out who has anything a baby could
be in.
Call the National center for Missing and Exploited Children.
3. Which of the following allows a department to assess its cost-effectiveness
within an organization?
Crime analysis.
Bench-marking.
Risk assessments.
Evaluation surveys.
,4. If a healthcare security officer focuses on providing excellent customer
service, what outcome might they expect in their job performance?
Increased job satisfaction.
More conflicts with patients.
Less recognition from supervisors.
Decreased teamwork among staff.
5. During a contact, what is the general recommended distance between you
and the individual.
4 to 6 feet.
10 feet or more.
2 to 4 feet.
6 to 10 feet.
6. What is the recommended approach regarding friendships between security
officers and other department staff?
Encouraged, but security staff educated about ethics and avoiding
favoritism.
Discouraged.
Encouraged.
Encouraged but monitored.
7. Which classification of healthcare organizations refers to those that operate
with the goal of making a profit?
Not-for-profit.
Individual healthcare.
, Propriety or for-profit.
Government-supported.
8. Why is it important for security staff to be educated about ethics when
forming relationships with other department staff?
To enhance personal relationships.
To increase security personnel's popularity.
To allow for more relaxed security protocols.
To prevent favoritism and ensure professional conduct.
9. What is one of the roles of the National Center for Missing and Exploited
Children in healthcare security?
Provide suggested training for nursing, security, and other
personnel.
Conduct background checks on healthcare staff.
Manage emergency response teams in hospitals.
Oversee patient admissions and discharges.
10. Why is providing great customer service important in a healthcare setting?
It enhances patient satisfaction and contributes to a positive
healthcare environment.
It has no significant impact on healthcare outcomes.
It is primarily for impressing supervisors.
It allows security personnel to avoid their responsibilities.
11. Which type of patrol covers all areas equally with high visibility?
, Routine.
Vehicle.
Directed.
Selective.
12. Why are vendors potentially a high security risk to a healthcare facility?
Competing vendors may clash at a facility.
Vendors may be bringing in high-demand products that could be
targeted for theft.
Vendors typically drive large vehicles that can conceal large amounts
of stolen property or contraband.
Vendors often have access to sensitive areas yet staff of the
healthcare organization may know very little about vendor's
background.
13. Describe the concept of the force continuum and its relevance in healthcare
security.
The force continuum is a method for training officers in
communication skills.
The force continuum is a checklist for incident reporting.
The force continuum is a policy for managing patient interactions.
The force continuum is a framework that outlines the appropriate
levels of force an officer may use in response to escalating threats.
14. The self-disciplined officer does NOT do which of the following?
Look for ways to improve recommended procedures.
Take an interest in the job.
