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WGU C721 Change Management – Task 1 Writing Guide, Structure Framework & Exam Success Notes (PDF)

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WGU C721 Change Management Task 1 guide is a structured academic support resource designed to help students understand how to approach, structure, and improve their performance on the Task 1 assessment. WGU C721 Change Management It provides clear explanations of key frameworks, task expectations, and writing strategies to support strong academic performance.

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lOMoARcPSD|44532475




Change Management Performance Assessment


Western Governors University




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A. Discuss the need for change for the company in the scenario using either the systems

contingency model or the organizational life cycle model.

The system contingency model is the analysis of practices adopted by the company to see

how effective those practices are in the success of the business. There are no right or wrong

practices that the company can use to compute their success; the purpose of this model is to

determine what has or has not been the most effective and which practices may or may not need

to be updated to adapt appropriately. Within the input phase, the company can change their top-

down management approach to an approach that gives its employees more of a voice and a larger

investment in the company’s growth because they are more involved in decision making. With

the change in leadership type, the transformation phase will be impacted next; this means that the

culture and the structure of the company can be affected. Since the company is used to having

management make the decisions the culture of the company is negative and stale and the

structure is stiff and secluded, but with the change in management, the culture and structure

become more positive and integrated. For the output phase, once these changes are implemented,

the company will begin to see an increase in employee satisfaction because the employees will

feel like they are seen, heard, and appreciated. With the increase in satisfaction, there will also be

an increase in performance within the employees.

With the system contingency model implemented, the company will be able to continue their

revenue growth, but now, the company will also be able to increase the morale of the employees

and adapt their new practices to grow their competitiveness amongst other companies and

increase their corporate social responsibility.




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