WGU - C715 Organizational Behavior - MCQ 2
Study online at https://quizlet.com/_cvdox3
1. Which of the following is true regarding formal E
groups?
A) They are natural formations that arise in response
to the need for social contact.
B) They lack clearly defined structures and roles for
their members.
C) They have negligible impact on employee perfor-
mance and behavior.
D) A group of people who come together to protest
against a new law make up a formal group.
E) They are marked by stipulated behaviors in pursuit
of organizational goals.
2. Our tendency to take personal pride or offense for the C
accomplishments of a group we are a part of is the
territory of the ________ theory.
A) social exchange
B) expectancy
C) social identity
D) reinforcement
E) equity
3. Most people assume that police officers should be- C
have in a lawful manner, refrain from demonstrating
favoritism to any particular group, and do their best
to uphold the law. Which of the following terms best
represents these beliefs?
A) diversity
B) similarity
C) role expectation
D) uncertainty reduction
E) dispersion of responsibility
4. Michael is devout and very active in his church. He is A
also a very dedicated employee. His manager offers
him a promotion, but the new role will require him to
1/5
, WGU - C715 Organizational Behavior - MCQ 2
Study online at https://quizlet.com/_cvdox3
work Sundays. Michael would like the promotion but
realizes that it would force him to miss some church
activities. In this situation, Michael is most likely to
experience ________.
A) role conflict
B) social loafing
C) groupthink
D) role fuzziness
E) groupshift
5. ________ refers to the adjustment of one's behavior D
to align with the norms of the group.
A) Deviance
B) Conflict
C) Divergence
D) Conformity
E) Appearance
6. According to status characteristics theory, which of C
the following factors does not determine status?
A) control over the resources needed by the group
B) contribution to goals
C) ability to conform to group norms
D) personality
E) talent
7. Which of the following is an effective means of coun- C
tering social loafing?
A) increasing the rewards the group is given if it suc-
ceeds
B) increasing the amount by which the group's
progress is monitored
C) ensuring that individual contributions to the
group's outcome are identified
2/5
Study online at https://quizlet.com/_cvdox3
1. Which of the following is true regarding formal E
groups?
A) They are natural formations that arise in response
to the need for social contact.
B) They lack clearly defined structures and roles for
their members.
C) They have negligible impact on employee perfor-
mance and behavior.
D) A group of people who come together to protest
against a new law make up a formal group.
E) They are marked by stipulated behaviors in pursuit
of organizational goals.
2. Our tendency to take personal pride or offense for the C
accomplishments of a group we are a part of is the
territory of the ________ theory.
A) social exchange
B) expectancy
C) social identity
D) reinforcement
E) equity
3. Most people assume that police officers should be- C
have in a lawful manner, refrain from demonstrating
favoritism to any particular group, and do their best
to uphold the law. Which of the following terms best
represents these beliefs?
A) diversity
B) similarity
C) role expectation
D) uncertainty reduction
E) dispersion of responsibility
4. Michael is devout and very active in his church. He is A
also a very dedicated employee. His manager offers
him a promotion, but the new role will require him to
1/5
, WGU - C715 Organizational Behavior - MCQ 2
Study online at https://quizlet.com/_cvdox3
work Sundays. Michael would like the promotion but
realizes that it would force him to miss some church
activities. In this situation, Michael is most likely to
experience ________.
A) role conflict
B) social loafing
C) groupthink
D) role fuzziness
E) groupshift
5. ________ refers to the adjustment of one's behavior D
to align with the norms of the group.
A) Deviance
B) Conflict
C) Divergence
D) Conformity
E) Appearance
6. According to status characteristics theory, which of C
the following factors does not determine status?
A) control over the resources needed by the group
B) contribution to goals
C) ability to conform to group norms
D) personality
E) talent
7. Which of the following is an effective means of coun- C
tering social loafing?
A) increasing the rewards the group is given if it suc-
ceeds
B) increasing the amount by which the group's
progress is monitored
C) ensuring that individual contributions to the
group's outcome are identified
2/5
