SHRM 2026 EXAM QUESTIONS &
VALID CORRECT ANSWERS
A term often used in a private sector referring to written contracts between an employer
and a union. - Correct Answer ✔✔ Collective Bargaining Agreement (CBA)
A term often used in a public sector referring to written contracts between an employer
and a union. - Correct Answer ✔✔ Memorandum of Understanding (MOU)
OSHA - Correct Answer ✔✔ Occupational Safety and Health Administration
Phases of strategic planning - Correct Answer ✔✔ Formulation (data gathering)
Development (competitive analysis)
Implementation (when the strategy is created to align with corporate goals to produce a
positive future organization)
Evaluation (measuring the outcomes)
A special type of software that facilities interaction by remote employees - Correct
Answer ✔✔ Groupware. In an increasingly global business environment, groupware
helps to create spaces where employees can work together in real-time tasks.
Examples of groupware include Google Docs, video conferencing software, and
webinar apps.
What does it mean to appraise a situation with an employee? - Correct Answer ✔✔
Provide feedback and clarify with the employee the expected performance standards.
This is an objective look at the factors that may be causing the employee to have a
change in attitude.
4 Steps to fixing workplace attitude. - Correct Answer ✔✔ 1. Appraising
2. Coaching
3. Advising
4. Referring (change of job or termination)
What is stereotyping? - Correct Answer ✔✔ Occurs when someone makes a
generalization about a particular demographic, including gender, race, religion.
The Mine Safety and Health Act (MSHA) - Correct Answer ✔✔ MSHA established
guidelines for reporting and documenting hazards, including indicators, risks, and
conditions that could lead to worker injury injury or death.
The National Industrial Labor Relations Act (NRLA) - Correct Answer ✔✔ Gives workers
the right to organize and form unions to protect them from wage and hour issues.
, The Labor-Management Reporting and Disclosure Act (LMRDA) - Correct Answer ✔✔
Lays out rules for union problems and member protection.
The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) -
Correct Answer ✔✔ Applies to workers who pay child support or are returning to work
after receiving public assistance.
Group decision-making - Correct Answer ✔✔ A type of participatory process in which
multiple individuals acting collectively analyze problems, consider alternative solutions,
and select options from those alternative solutions.
The Pregnancy Discrimination Act - Correct Answer ✔✔ Defines pregnancy as a
temporary disability and requires employers to accommodate pregnant women on the
job if requested and necessary.
According to the counseling approach in the progressive discipline model, what is the
sole purpose of disciplinary action? - Correct Answer ✔✔ To solve problems by
discussing the root cause of the issue with the employee.
What is the goal of the counseling approach in the progressive discipline model? -
Correct Answer ✔✔ To solve problems.
Traditional discipline system - Correct Answer ✔✔
What statue specifies the forms of identification that must be shown to prove
employment eligibility? - Correct Answer ✔✔ New employees must establish both their
identity and their right to work in the United States under the Immigration Reform and
Control Act (IRCA). To achieve these requirements, employers should consult and
complete form I-9, which contains a list of eligible documents.
Which law specifically prohibits an employee's supervisor from making contact with an
employee's medical provider? - Correct Answer ✔✔ FMLA. The Family and Medical
Leave Act specifies who may contact an employee's medical advisor for information,
written or otherwise, and specifically prohibits the employee's supervisor from making
contact with an employees medical provider.
The Health Insurance Portability and Protect Act (HIPPA) prohibits the following - -
Correct Answer ✔✔ sharing of a patient's medical information without that person's
consent, but does not specifically regulate employer's activities regarding employee
information.
The Consolidated Omnibus Budget Reconciliation Act (COBRA) does what? - Correct
Answer ✔✔ COBRA provides employees the option to continue to access group health
insurance after qualifying events including job loss or reduction in hours causing the
employee to become ineligible for benefits.
VALID CORRECT ANSWERS
A term often used in a private sector referring to written contracts between an employer
and a union. - Correct Answer ✔✔ Collective Bargaining Agreement (CBA)
A term often used in a public sector referring to written contracts between an employer
and a union. - Correct Answer ✔✔ Memorandum of Understanding (MOU)
OSHA - Correct Answer ✔✔ Occupational Safety and Health Administration
Phases of strategic planning - Correct Answer ✔✔ Formulation (data gathering)
Development (competitive analysis)
Implementation (when the strategy is created to align with corporate goals to produce a
positive future organization)
Evaluation (measuring the outcomes)
A special type of software that facilities interaction by remote employees - Correct
Answer ✔✔ Groupware. In an increasingly global business environment, groupware
helps to create spaces where employees can work together in real-time tasks.
Examples of groupware include Google Docs, video conferencing software, and
webinar apps.
What does it mean to appraise a situation with an employee? - Correct Answer ✔✔
Provide feedback and clarify with the employee the expected performance standards.
This is an objective look at the factors that may be causing the employee to have a
change in attitude.
4 Steps to fixing workplace attitude. - Correct Answer ✔✔ 1. Appraising
2. Coaching
3. Advising
4. Referring (change of job or termination)
What is stereotyping? - Correct Answer ✔✔ Occurs when someone makes a
generalization about a particular demographic, including gender, race, religion.
The Mine Safety and Health Act (MSHA) - Correct Answer ✔✔ MSHA established
guidelines for reporting and documenting hazards, including indicators, risks, and
conditions that could lead to worker injury injury or death.
The National Industrial Labor Relations Act (NRLA) - Correct Answer ✔✔ Gives workers
the right to organize and form unions to protect them from wage and hour issues.
, The Labor-Management Reporting and Disclosure Act (LMRDA) - Correct Answer ✔✔
Lays out rules for union problems and member protection.
The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) -
Correct Answer ✔✔ Applies to workers who pay child support or are returning to work
after receiving public assistance.
Group decision-making - Correct Answer ✔✔ A type of participatory process in which
multiple individuals acting collectively analyze problems, consider alternative solutions,
and select options from those alternative solutions.
The Pregnancy Discrimination Act - Correct Answer ✔✔ Defines pregnancy as a
temporary disability and requires employers to accommodate pregnant women on the
job if requested and necessary.
According to the counseling approach in the progressive discipline model, what is the
sole purpose of disciplinary action? - Correct Answer ✔✔ To solve problems by
discussing the root cause of the issue with the employee.
What is the goal of the counseling approach in the progressive discipline model? -
Correct Answer ✔✔ To solve problems.
Traditional discipline system - Correct Answer ✔✔
What statue specifies the forms of identification that must be shown to prove
employment eligibility? - Correct Answer ✔✔ New employees must establish both their
identity and their right to work in the United States under the Immigration Reform and
Control Act (IRCA). To achieve these requirements, employers should consult and
complete form I-9, which contains a list of eligible documents.
Which law specifically prohibits an employee's supervisor from making contact with an
employee's medical provider? - Correct Answer ✔✔ FMLA. The Family and Medical
Leave Act specifies who may contact an employee's medical advisor for information,
written or otherwise, and specifically prohibits the employee's supervisor from making
contact with an employees medical provider.
The Health Insurance Portability and Protect Act (HIPPA) prohibits the following - -
Correct Answer ✔✔ sharing of a patient's medical information without that person's
consent, but does not specifically regulate employer's activities regarding employee
information.
The Consolidated Omnibus Budget Reconciliation Act (COBRA) does what? - Correct
Answer ✔✔ COBRA provides employees the option to continue to access group health
insurance after qualifying events including job loss or reduction in hours causing the
employee to become ineligible for benefits.
